Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well the premiums may well have shot up but the service is as good as ever. Very helpful lady answered all my questions and looked at various ways of reducing the bill. We finally came up with a good plan.”

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Posted 3 years ago

“Excellent service. Terms explained simply and all care taken that they were understood. Quick to react and quick to provide an acceptable quote. Marking them out for when I renew another, different insurance. Thank you, Shamil and Team”

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Posted 3 years ago

“Straightforward”

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Posted 3 years ago

“Superb customer service and a very helpful, polite and knowledgable call centre operative. A credit to your company and a pleasure to do business with.”

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Posted 3 years ago

“Good information and my questions were answered. The agent explained everything well and phoned me back quickly.”

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Posted 3 years ago

“The chat with the sales team was very friendly but trying to access the information was very confusing”

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Posted 3 years ago

“I tried to claim for Loss of Rent for our holiday home due to Covid and was told that due to the outbreak not being in our holiday home, we were not covered. The pandemic was world-wide and was out of our control, and as a result our customers were unable to fly to our home. It is just another case of the insurance companies getting out of paying hard working people who have taken out insurance policies in good faith. We believed we were covered for this loss and feel totally let down by Intasure.”

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Posted 3 years ago

“Very good and would recommend insurance price cheap”

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Posted 3 years ago

“Julian, was very helpful his efficiency and setting up the desired insurance cover for me was easily understood, thank you.”

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Posted 3 years ago

“Knowledgeable staff, friendly and listened to my requests.”

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Posted 3 years ago

“What a delight to be guided by Julian through the complex insurance process. Never once did he try and persuade me to take out the insurance for my holiday home but gave me the facts that allowed me to make a decision. Answered all my queries and although the quote with Intasure was not the cheapest I used Intasure as I am confident in the product thanks to Julian talking me through the process and made sure I understood. He also phoned me back when he said he would. A value to your organisation.”

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Posted 3 years ago

“Very fast and friendly service. Ella was very helpful.”

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Posted 3 years ago

“Good customer service, fast quote and the best value for static caravans I found.”

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Posted 3 years ago

“Shamil was very knowledgeable and was very patient and explained in easy to understand terms each thing that I questioned. He was also true to his word if he said he would do something, then he did it immediately. The cover and the premium were also very reasonable compared to my last insurer.”

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Posted 3 years ago

“After completing the online questionnaire, I was contacted by phone to review the submission, and then contacted again with the price of insurance which I accepted. All done within 2/3hours, thank you”

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Posted 3 years ago

“Fast service from quite to closing the business, just what I needed”

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Posted 3 years ago

“Took out a buildings/contents policy on our Portuguese property. Initial dealings were very responsive from informed & knowledgeable call-centre personnel. Telephone call backs & emails were received when promised and the premium was competitive. Access to all policy documentation is made easy via the secure customer portal. As always, the real test with all insurers is when a claim is made but if they deal with claims as professionally as taking on new business, I am not expecting to be disappointed!”

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Posted 3 years ago

“Although longer than expected (due to the necessary reading of the legal documents) this was a very smooth process, definitely helped by the agent. He was extremely helpful, explained everything very well and was a nice person to deal with. Thanks”

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Posted 3 years ago

“Very helpful staff, knowledgeable about customers in my situation (resident outside the UK, looking for Holiday Home cover in the UK). Quick turnaround, and competitive rates”

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Posted 3 years ago

“It was so easy to insure my caravan with Esure. She explained all the issues involved and the procedure ran smoothly.”

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Posted 3 years ago

Intasure is rated 4.7 based on 7,176 reviews