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Intasure Reviews

4.7 Rating 7,176 Reviews
95 %
of reviewers recommend Intasure
4.7
Based on 7,176 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intasure Reviews

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Anonymous
Anonymous  // 01/01/2019
Good clear comms on phone. Helpful
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Posted 2 years ago
Arran was very helpful, he explained everything to me so it was all clear.im very happy with the insurance i have
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Posted 2 years ago
Excellent customer service. Quick to give quote which was very acceptable
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Posted 2 years ago
James was lovely explained details of Mobile Insurance very clearly and easy to Understand.
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Posted 2 years ago
My parents have used Intasure for a holiday home in the Canary Islands. The ownership has now been passed to myself and my two sisters. We needed to change the details with intasure, which entailed cancelling the existing policy and setting up a new one. This took about 30 minutes, with no difference in cover and price. This seemed an unecessarilay drawn out process, but understand that it was the only way to change the ownership details. The operative at Intasure was very good, and apologetic that we had to do it this way.
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Posted 2 years ago
I was able to renew the policy with expert help from Julie who was very helpful with all aspects, professional and really polite.
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Posted 2 years ago
Good straightforward cover. Agent contacted me and followed up on queries I had. All very smooth.
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Posted 2 years ago
Quick responses. Good customer service.
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Posted 2 years ago
Great communication with Jamie helped me sort out my insurance thankyou
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Posted 2 years ago
Your representative James Taylor was very courteous and extremely helpful as he explained the various options that were available to me. I was extremely impressed by his professionalism.
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Posted 2 years ago
My experience with Intasure was nothing but impressive. Nikki kept us updated at all times even when she was still waiting for information herself. She was happy, positive and genuinely seemed to care about getting us the correct product. Thank you.
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Posted 2 years ago
The rating above based on sales experience, not claim process. Queue times were low and when they were high, call backs were prompt and when promised. Email correspondence also possible which helped when agents not available. 1 drawback was the premium was high as it included cover I didn't need and if I hadn't questioned the total or would not have been noticed. But overall good sales experience.
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Posted 2 years ago
Was disappointed with the details of the policy. Breakdown on the quotation. Telephone team are clearly on bonus for signing you up, they a persistent in contacting on the phone all the time, adding pressure to signing up for the insurance. Not looking forward to next year, with them chasing to renew the cover.
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Posted 2 years ago
An amazingly concise and informative session with your agent, and a very helpful and friendly one. The policy ticks all the right boxes, thank you.
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Posted 2 years ago
Easy to set up with agent explained it all .was a bit more expensive than provisional email quote
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Posted 2 years ago
Warm, friendly and attentive member of staff.
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Posted 2 years ago
Very professional and informative gentleman on the phone, able to answer all my queries very promptly
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Posted 2 years ago
so far so good and efficient and cost effective service
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Posted 2 years ago
Very pleasant helpful adviser. Good price for the insurance, £200 cheaper than previous company.
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Posted 2 years ago
Great professional service
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Posted 2 years ago
Intasure is rated 4.7 based on 7,176 reviews