Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price increase of 20% year on year. So I did not renew and did not give permission to do so, yet they have taken my money! Disgusting”

Helpful Report

Posted 2 months ago

“I have been struggling to get a renewal for my property for my overseas property. I have had several conversations and been told on each occasion that somebody will come back to me but they do not. How hard do we have to make this simple task?”

Helpful Report

Posted 1 year ago

“Good company with competitive prices”

Helpful Report

Posted 1 year ago

“Easy to deal with”

Helpful Report

Posted 1 year ago

“The company disputes my claim on the wording of the policy, ie; damage by pets / vermin .what I believe this means is chewed, scratched, soiled,etc, purposely damaged due to negligence. My claim was for damage caused by my daughter's dog having a nose bleed, which the vet says was caused by a burst abscess.I called the emergency vet, who treated the dog @ 5am, followed by 2 further treatments. the damage happened during night & morning 24/ 25 July. I really do not think this is not what I would class as "Pet Damage" a very fine line in word meanings,.”

Helpful Report

Posted 1 year ago

“Very easy to use”

Helpful Report

Posted 1 year ago

“Simple enough to renew online”

Helpful Report

Posted 1 year ago

“Not made a claim in all these years just get an increased premium every year. Interesting that despite me telling you more than once that this account is not run by Justin that you insist on sending everything to Justin, obviously a sexist organisation that think that men still pay for everything and are in charge of everything... not in my world!”

Helpful Report

Posted 1 year ago

“I only have experience with the purchase of Intasure policies. No claims have been made. No issues renewing policies but the price goes up each year, especially their "service charge".”

Helpful Report

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

“Friendly and helpful staff”

Helpful Report

Posted 1 year ago

“The customer service is brilliant , all staff great . Just very disappointed this year the company changed their underwriters and the insurance went up 100% . Unfortunately because of the set up we couldn’t find anyone cheaper .”

Helpful Report

Posted 1 year ago

“Very knowledgeable staff, patient and helpful. More expensive than some but better cover.”

Helpful Report

Posted 1 year ago

“Wonderful customer service.”

Helpful Report

Posted 1 year ago

“Product good, difficult to get through to and each time require a call back”

Helpful Report

Posted 1 year ago

“Service was efficient, staff friendly and helpful.”

Helpful Report

Posted 1 year ago

“Approachable and knowledgeable staff with products to suit my needs.”

Helpful Report

Posted 1 year ago

“Good communication Technically competent advisors Offers discount for loyalty Lloyds placed risk for cover certainty Accurate documents”

Helpful Report

Posted 1 year ago

“easy to deal with, staff very friendly and good pricing on policies”

Helpful Report

Posted 1 year ago

“Whenever I have had to contact them they have been so helpful”

Helpful Report

Posted 1 year ago

Intasure is rated 4.7 based on 7,176 reviews