Insurance Protector Reviews

Name: Insurance Protector
Address: IPG Retail Ltd, Dudley Court South, Level Street, The Waterfront, Brierley Hill, First Floor, Level Street, The Waterfront, Brierley Hill, United Kingdom
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend Insurance Protector

4.9

Based on 772 reviews

Shipping & Delivery
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Insurance Protector:

Insurance Protector provides the very best insurance solutions for your specific business and property requirements, at very competitive premiums, ensuring a first class service every time.

As an independent insurance broker we will work on your behalf. Through experience we will search the market to locate the most competitive prices available, meaning that you don’t have to spend hours on the phone or online looking for quotes yourself.

Our team of highly experienced and knowledgeable insurance representatives are dedicated to providing the most suitable insurance products for each and every client.

Visit Website

Phone:

01384 981012

Email:

aperry@insuranceprotector.co.uk

Location:

IPG Retail Ltd, Dudley Court South, Level Street, The Waterfront, Brierley Hill,
First Floor, Level Street, The Waterfront, Brierley Hill
United Kingdom
DY5 1XN

Insurance Protector 5 star review on 14th August 2024

DARREN GAUNT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service renewal easily done and thank you very much”

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Posted 4 months ago

“Quick & efficient service”

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Posted 4 months ago

“Friendly and knowledgeable my insurance renewal was completed very efficiently.”

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Posted 4 months ago

“Very good service”

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Posted 4 months ago

“To be perfectly honest, once I managed to actually speak to somebody regarding the insurance quote, the service was really good. The advisor I dealt with (Jack) was excellent. He was very helpful and informative. One of the reasons I’ve only give 4 stars out of 5 was the fact that it took 4 attempts to actually speak to an advisor and get a quote. Not one of my calls was returned as promised. The other reason I’ve only given 4 stars is that nearly £40 on the price of the policy (nearly 50% of the original price from Lloyds) was commission charges from the brokers involved. In the end I was happy with the product offered to me, but it would have been nice if parties involved in the quote kept their charges to a minimum.”

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Posted 3 years ago

Neil, Thank you for your feedback in all respects. We are aware of the difficulties encountered getting through to the teams. Whilst its frustrating for customers we are doing everything we can to make the journey easier which includes upgrading IT systems and actively seeking to employ more staff.

Posted 3 years ago

“Sound as a pound”

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Posted 3 years ago

“Very good friendly service. Recommend.”

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Posted 3 years ago

“All very helpful thanks.”

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Posted 3 years ago

“Excellent service thank you”

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Posted 3 years ago

“Molly gave me a call after I had been waiting for several days for someone to call me and I had been promised all backs from 3 people. Molly was bright, efficient and got the paperwork done for me. The 5 stars are for her response, the callbacks generally had not been too good. Thank you”

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Posted 3 years ago

Thank you for your review not only for Mollys customer service but also for your feedback surrounding the difficulty you experienced in getting through. As a company we understand there are some issues which are due to increased demand for our services. We are also looking at improved telecom systems, IT and to employ additional staff to make the customer journey smoother. A Perry - Head of Sales.

Posted 3 years ago

“I spoke few days ago with Shoahib Altaf for ading another vehicle to my insurance . very helpful . Polite and above all a joy to talk to . i couldnt give 6 star rating or 10 star rating because theres only 5 star rating so i would like to rate his help to max star plus one thanks good luck where ever you go C . Lorint”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“My first time using insurance protector. Everything was explained very clearly. Great price, great service. Thanks”

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Posted 3 years ago

“Very helpful staff and a good European cover compared to other companies at an affordable price.”

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Posted 3 years ago

“Very efficient and quick service.”

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Posted 3 years ago

“Really good and helpful service. Will definitely recommend.”

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Posted 3 years ago

“Prompt focused patient”

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Posted 3 years ago

“Excellent service, listened carefully to requirements and quickly priced a very competitive price.”

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Posted 3 years ago

“Very clear and precise information and very thorough. Well done and thank you.”

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Posted 3 years ago

“Very helpful and professional”

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Posted 3 years ago

Insurance Protector is rated 4.9 based on 772 reviews