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Insulation4less Reviews

4.6 Rating 1,683 Reviews
89 %
of reviewers recommend Insulation4less
4.6
Based on 1,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Insulation4less Reviews

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Anonymous
Anonymous  // 01/01/2019
Thanks to every one order delivery to Aberdeen on time
Helpful Report
Posted 4 years ago
Hi, Joseph Glad to know that everything went well. We appreciate your business and look forward to serving you again in the future. Thank you.
Posted 2 years ago
Good, efficient service
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Posted 4 years ago
Thank you for the 5 star rating Keith. We're happy to know that you had a good experience with our service. Your satisfaction is our top priority, and we're glad to have been able to meet your needs. We appreciate your business and hope to serve you again in the future. Thank you!
Posted 2 years ago
Excellent quality, the product is what it is, and great for the job, cuts easy, 2.4 m a bit unwieldy on your own. Only downside is the free 'snow' from cutting but hey it's Christmas after all
Helpful Report
Posted 4 years ago
"Thank you so much for leaving feedback, Jack. We're glad to hear that you're happy with the quality of our insulation and that it was easy to cut. We appreciate your business and hope you'll recommend us to your friends and family."
Posted 2 years ago
Great products and very competitive pricing, fast delivery too.
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Posted 4 years ago
"Hello David! We're so happy to hear that you're satisfied with both our products and our pricing. And thank you for mentioning our fast delivery--we pride ourselves on getting orders out as quickly as possible. "
Posted 2 years ago
Good product but serious issues returning unused rolls
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Posted 4 years ago
Great service
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Posted 4 years ago
Thank you, Margaret! We're so happy to have been of service and we hope you'll come back to us for all of your insulation needs in the future.
Posted 2 years ago
good service easy to deal with great communications and delivered when they said it would be all in all a good company to deal with
Helpful Report
Posted 4 years ago
That's really great Stephen! It is our goal to be the easiest insulation company to deal with and we're glad that we were able to achieve that for you. Thank you for your business and we hope to continue serving you in the future.
Posted 2 years ago
You buy discount insulation expecting boards with the odd bit of damage, been lying around in a warehouse forever, etc. Was pleasantly surprised to find brand new, shrink wrapped packs manufactured within a couple of weeks of supply.
Helpful Report
Posted 4 years ago
"Hello, Jeremy, Thank you for your kind words and for choosing Insulation4less! We're glad to hear that you were pleased with the quality of our insulation and that it was easy to install. We hope you'll recommend us to your friends and family. Thank you again for your business, The Insulation4less Team"
Posted 2 years ago
Did what they said they would do! On time, good quality and price
Helpful Report
Posted 4 years ago
Great company. Caring customer care team. Prompt delivery. Easy ordering. Good prices. Happy with purchase and will definitely order again.
Helpful Report
Posted 4 years ago
Thank you for such wonderful feedback Pia. We're so happy to hear that you're pleased with your insulation purchase and that you'll be coming back to us in the future. Our team works hard to provide the best possible customer care and we're glad that it showed in your experience.
Posted 2 years ago
Proactive communication could have been a lot better. Missed expected delivery date, didn't let me know so I turned up to install to find insulation not there. Very helpful when I called them. Delivery turned up next week but products delivered were not Celotex as ordered but another brand. This was not discussed with me in advance. I turned up to install it to find it was a different brand, and having already wasted one trip to site I had to install it although I wasn't very happy with the quality. I know there were supply issues, but talk to customers and discuss what's going on and you'll keep them much happier.
Helpful Report
Posted 4 years ago
Unfortunately I have been unable to use the insulation as I have need self isolate. However the service was excellent
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Posted 4 years ago
Stewart, thank you for writing this review and awarding us 5 stars. We're sorry that you haven't been able to use the insulation yet, but are glad to hear our service was excellent. We hope you'll be able to install it soon and enjoy the benefits!
Posted 2 years ago
Orders 100mm but quick communication to say only 50mm in warehouse. They supplied double to amount very quickly giving us time to install over the weekend before the groundsmen were to concrete over. Thank you for speedy delivery
Helpful Report
Posted 4 years ago
Thank you for your review, Michael! We're glad to hear that our communication was quick and that we were able to send the additional insulation to you in time. Thank you for choosing Insulation4less!
Posted 2 years ago
Seems to be helping control draughts
Helpful Report
Posted 4 years ago
Hello Desnee! We're glad to hear that our insulation is helping control the draughts in your home. If there is anything else we can do to help, please don't hesitate to reach out. Thank you!
Posted 2 years ago
Great service, delivered promptly. Another company cancelled my order once they realised I lived in the North of Scotland.
Helpful Report
Posted 4 years ago
"That's really great Dave. I'm glad to hear that we were able to deliver on our promise to get your insulation delivered promptly. We understand that it can be frustrating when other companies cancel orders without good reason, so we're glad that we could be of service. If there's anything else we can do for you in the future, please don't hesitate to let us know."
Posted 2 years ago
Good quality and good delivery service all at a reasonable price.
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Posted 4 years ago
I appreciate your feedback. We're glad to have been of service and that you had a good experience with us. Thank you David.
Posted 2 years ago
Excellent service, quick delivery, decent price. I will be using this company in the future
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Posted 4 years ago
Wow! Thank you so much, Stuart! We are more than happy to serve you and hope to hear from you again in the future.
Posted 2 years ago
Great service at affordable prices. Will buy from them again.
Helpful Report
Posted 4 years ago
Thank you for your kind words Phil, and for choosing Insulation4less. We're glad to hear that you were happy with both our service and our prices, and we hope to see you again soon. Have a great day!
Posted 2 years ago
Prompt delivery, the insulation was in good condition
Helpful Report
Posted 4 years ago
Hey Julian! We are glad you had a positive experience with us. Your satisfaction is our top priority, and we're glad to know that we were able to meet your expectations. Thank you for choosing Insulation4less!
Posted 2 years ago
Product was fine, but they only delivered 7 out of twelve boards. Not much use when they say the others will arrive a week later. Had to pay someone else much more for next day delivery to do the job.
Helpful Report
Posted 4 years ago
Insulation4less is rated 4.6 based on 1,683 reviews