Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“apart from delivery times, which is always over 5 working days. I am happy with the overall swevice”

Helpful Report

Posted 1 year ago

Thank you Inderjit for sharing your feedback with us. We appreciate your positive comments. We understand that delivery times exceeding 5 working days can be frustrating, and we sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we're committed to improving your shopping experience with us. Thank you for your valuable feedback.

Posted 1 year ago

“Excellent quality product and exemplary delivery service”

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Posted 1 year ago

Keith, your feedback brightened our day! We take pride in delivering top-notch products and ensuring a smooth delivery experience for our customers. Your appreciation means a lot to us.!

Posted 1 year ago

“Great price for the job”

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Posted 1 year ago

Thank you Thomas for your positive feedback! We're delighted to hear that you found our pricing competitive. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 1 year ago

“Great service and delivery 👌”

Helpful Report

Posted 1 year ago

Hi Jason, thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that your delivery went smoothly. We appreciate your support! 🚚😊

Posted 1 year ago

Thank you Paul for taking the time to share your positive feedback! 🌟 We understand the importance of adapting to specific needs, and we're glad we could assist with changing the vehicle to suit the access. If you ever have more requirements or questions in the future, please feel free to get in touch. Your satisfaction is our priority! 😊

Posted 1 year ago

“Excellent they checked Google maps and changed the vehicle to suit the access.”

Helpful Report

Posted 1 year ago

“Fast and efficient supply, good price and quality cement”

Helpful Report

Posted 1 year ago

Thank you, Christopher, for your positive feedback regarding our fast and efficient supply, competitive pricing, and high-quality cement. We're delighted to hear that you've had a great experience with our products and services. We value your business and look forward to serving you again.

Posted 1 year ago

“Easy Ordering. Delivery on time. 62.5mm Celotex plasterboard all good as advertised.”

Helpful Report

Posted 1 year ago

Hi Malcolm! 🌟 We're thrilled to hear that you found our ordering process easy and that your delivery was on time. It's fantastic to know that the 62.5mm Celotex plasterboard met your expectations just as advertised. Thank you for choosing us, and we hope to serve you again soon!

Posted 1 year ago

“Delivered on time and driver friendly and helpful”

Helpful Report

Posted 1 year ago

Thank you so much David for your kind words! We're thrilled to hear that your delivery was on time and that our driver was friendly and helpful. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

Posted 1 year ago

“Fair price for Celotex delivered to site”

Helpful Report

Posted 1 year ago

Hi Paul, We appreciate your feedback! It's great to know that you were happy with the pricing of Celotex and our delivery service. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any questions or require further assistance, please don't hesitate to get in touch. Have a fantastic day!

Posted 1 year ago

“Product was spot on and exactly as we ordered. Delivery was fantastic as the delivery guy was more than helpful when dropping insulation off. Would definitely use this company again”

Helpful Report

Posted 1 year ago

Isabel, thank you so much for sharing your positive experience! We're pleased to hear that your order met your expectations, and our delivery team was helpful. Customer satisfaction is our ultimate goal, and your kind words motivate us to keep delivering excellence. Thanks again!

Posted 1 year ago

“Delivered at the right time and good quality”

Helpful Report

Posted 1 year ago

Thank you Stephen for your positive feedback! We're delighted that your order arrived right on time and met your quality expectations. Timely delivery and excellent quality are two cornerstones of our service, and we're thrilled to have delivered on both fronts for you.

Posted 1 year ago

“Good value, communication, and delivery.”

Helpful Report

Posted 1 year ago

Thank you James for taking the time to share your feedback with us. We're thrilled to hear that you found our product to be of good value and that our communication and delivery met your expectations. If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out.

Posted 1 year ago

“Very good service from start to finish. £36 per sheet, free delivery. Notified of day to be delivered and able to track delivery through the glimpse message. The site has difficult access but was able to track my delivery down to a few yards and signal driver where to park. Driver very friendly and helpful, Parked on main road and after a quick look at the access he went back to lorry and fork lifted the delivery to us - about 70metres down a narrow lane. Receipt emailed promptly after delivery.”

Helpful Report

Posted 1 year ago

Dear Michael, thank you so much for taking the time to leave us this wonderful review! We are delighted to hear that you had a positive experience with us. Our team strives to make the entire delivery process as smooth as possible, from the notification of delivery day to tracking and prompt receipt emailing. We understand that access to the site can be tricky, but we're pleased to hear that our driver was able to accommodate your needs and ensure a successful delivery. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further feedback or questions, please feel free to reach out. Enjoy your purchase!

Posted 1 year ago

“The order worked well, parts arrived when they were scheduled. I was surprised that the two types of items arrived on different shipments”

Helpful Report

Posted 1 year ago

“Cost effective way to purchase quality insulation, very easy online service.10/10”

Helpful Report

Posted 1 year ago

Thank you for your feedback on our cost-effective and user-friendly online service for purchasing quality insulation. We appreciate your 5/5 rating and are glad to hear that you had a positive experience overall.

Posted 1 year ago

“Great product at a good price”

Helpful Report

Posted 1 year ago

Thank you for choosing our product and sharing your feedback with us. We're thrilled to hear that you found our product to be great and offered at a good price. We strive to provide value to our customers while maintaining quality.

Posted 1 year ago

“Great delivery time. Helpful driver. Products came quite bashed up and tape used then damaged them further when trying to remove.”

Helpful Report

Posted 1 year ago

“I mistakenly ordered the wrong type of superfoil----my fault, but when I asked about returning it, I was informed that there would be a 40% restocking charge, plus the cost of the postage plus the cost of returning it to the warehouse. Based on that, I would never order from them again”

Helpful Report

Posted 1 year ago

Hello James, Thanks for taking the time to leave a review. This review is unwarranted given that we have done nothing wrong. You have received what you ordered and as you have stated yourself, it was your mistake ordering the incorrect material. Most insulation products are bulky and transportation costs are significant resulting in costs to return materials which we can't always absorb. Had we done something wrong here, we would have absorbed the full cost for you. Please feel free to contact our sales team should you wish to discuss further. Kind regards, Insulation4less

Posted 1 year ago

“Waste of time, took a week to get it and then it came from a local supplier who I could have gone to myself. They just get a discount from a major supplier and take a profit. Wouldn’t use again”

Helpful Report

Posted 1 year ago

Hi Ross, Thank you for your review. We are a broker and a stockist and negotiate the best rates possible from all our suppliers while also delivering from our own depots in London and Manchester. This is no different than your local supplier who also negotiates rates from their suppliers to sell to their customers. They deliver from their stocks and sometimes ship direct from their suppliers to their customers. Just like us. You placed your order on a Tuesday and was delivered 4 business days later not 1 week. We state online that the product you ordered is typically delivered in 3 to 5 working days. We delivered your order within that time frame. Its more than likely that you would have paid more for your order if you went locally and would have had to wait a similar timeframe to have it delivered. Regards Insulation4less

Posted 1 year ago

“Yes Very Good Product & Service”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're delighted to hear that you found our product to be very good and that you were satisfied with our service. It means a lot to us to know that we met your expectations.

Posted 1 year ago

Insulation4less is rated 4.6 based on 1,683 reviews