Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,677 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Insulation4less 5 star review on 18th November 2022

Marc Newton

Insulation4less 5 star review on 1st October 2022

Tony Handley

Anonymous

Anonymous // 01/01/2019

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“Great insulation material, easy to apply”

Helpful Report

Posted 1 year ago

Hello Ann-Christine! Thank you so much for your positive feedback. It's fantastic to know that you had a great experience with our insulation material and found it easy to apply. Thanks again for choosing us! 🙌

Posted 11 months ago

“Arrived on time and the driver was very helpful unloading all the sheets of celotex. The celotex sheets were just what I needed. Great service from Insulation4less.”

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Posted 1 year ago

Paul, thank you for taking the time to share your positive experience with us. We're delighted that our delivery arrived on time and that our driver was a great help with unloading the Celotex sheets. It's wonderful to hear that the sheets were just what you were looking for. Have a fantastic day! 😊 -

Posted 11 months ago

“Quick and efficient supply of my order which arrived in excellent condition. Many thanks!”

Helpful Report

Posted 1 year ago

Hi Steve! We genuinely appreciate your feedback and your trust in us. It's fantastic to know that your order was supplied quickly and efficiently and arrived in excellent condition. If there's anything else you need or if you have more orders in the future, don't hesitate to get in touch. We're here for you! 🙌

Posted 11 months ago

“So easy to order, great service from start to delivery of goods and keep you well informed.”

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Posted 1 year ago

Thank you, Colin, for choosing us and for sharing your positive experience. We're thrilled that you found our ordering process hassle-free, received great service, and felt well-informed. Your feedback encourages us to continue delivering top-notch service.🙌

Posted 11 months ago

“Great product our only main is it wasn’t delivered when you said it would be and when I phoned to find out why it wasn’t delivered I was told that you had no control over delivery and she told me she would find out but never got back to me. It was delivered a week later with no notification of it coming, fortunately we were in to take delivery,”

Helpful Report

Posted 1 year ago

“Quick delivery as described, high quality materials & staff were excellent to deal with.”

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Posted 1 year ago

Hi Martin! Thank you for your wonderful review. We're thrilled to hear that you received a quick delivery that matched the description and that you found our materials to be of high quality. Our staff is committed to excellence, and it's great to know that they provided you with excellent service. Thanks again for your support! 🚚📦🌟

Posted 11 months ago

“Insulation4less and their product I'm pleased with. Their delivery partner not so much. Delivery was delayed the first time as a single driver turned up and couldn't unload it by himself. So the delivery was rescheduled for a few days later but with a moffett truck. On the 2nd delivery attempt, again a single driver and no moffett turned up. The delivery office just told the driver to leave again so it would have been another delay. Thankfully though the driver decided to wait 15 mins for me to return home as luckily I was just coming back from work. So fortunately the 2nd attempt was successful but only due to the driver being kind enough to wait for me.”

Helpful Report

Posted 1 year ago

“Excellent company to deal with. I told them they may have problems with access on a big delivery vehicle and they addressed it. Turned up when they said they would too.”

Helpful Report

Posted 1 year ago

Jordan, thank you for taking the time to share your positive experience. We're delighted to hear that you found us to be an excellent company to deal with. Addressing access concerns and sticking to our delivery schedule is part of our commitment to customer satisfaction. If there's anything more we can do for you or if you have any questions in the future, please know that we're here to provide the same level of service. Have a fantastic day! 😊

Posted 11 months ago

“Very disappointed with the service we received with 4 delivery promises broken. Had a further order which was not placed as we couldn't rely on delivery which is only available after you make your purchase.”

Helpful Report

Posted 1 year ago

“Good price and fast delivery. Have already recommended to others.”

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Posted 1 year ago

“Brilliant quick delivery and very helpful”

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Posted 1 year ago

“Boards arrived battered with tapered edges and corners broken and surface heavily scratched. Boards were intended to be tape and joined but not sure they can be used as a finished surface now.”

Helpful Report

Posted 1 year ago

Hello Connor, Thank you for your review. We have checked our records and have not received any correspondence from you in relation to this. The order confirmation you received advises to contact us immediately if there are irregularities upon arrival. The order was delivered on 12/10 and you have only brought the issue to our attention today. If you'd brought the issue to our attention on the day of delivery we would have replaced any damaged goods. If you have any other questions, please get in touch with us on sales@insulation4less.co.uk Regards, Insulation4less

Posted 1 year ago

“Insulations is good and delivered good too.”

Helpful Report

Posted 1 year ago

“Decent quality insulation, excellent price (I paid about half the price it was at Wickes) good communication from customer service, delivered quickly and free - friendly driver who got the delivery done even though it was difficult to park and access with the Moffit truck. Very good service.”

Helpful Report

Posted 1 year ago

“Good range of insulation makes and sizes. Delivered promplty and by a helpful driver who brought it down the drive to my house.”

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Posted 1 year ago

“Fairly easy to order on line and the product arrived on the day promised”

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Posted 1 year ago

“Reasonable price , delivery prompt , staff a credit to your company”

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Posted 1 year ago

“Supplied exactly what was ordered and when they said they would. Driver was friendly and helpful, which is always a bonus. Would recommend to anyone.”

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Posted 1 year ago

“Great service good price”

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Posted 1 year ago

“They had the most reasonable price I could find. Items were fulfilled by Markovitz (Warrington), and delivered by lorry & forklift (which could get the load partway up our drive). The insulation and plasterboard I ordered were in good condition as far as I could see at delivery. No problems.”

Helpful Report

Posted 1 year ago

Insulation4less is rated 4.6 based on 1,677 reviews