Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value for money, and delivered in just a few days. My only criticism is that the delivery driver wouldn’t help me carry the boards into the house. When I asked him to help me he said it wasn’t his job. He left the boards on the drive and I had to get my daughter to help me carry them into the house one by one, as I’m a 66 year old woman and not used to manual work.”

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Posted 3 years ago

“Just what I required with quick delivery”

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Posted 3 years ago

Thank you for your review Adam. I'm glad to hear that our service was just what you needed and that the delivery time was quick!

Posted 3 years ago

“Excellent service, The goods arrived on time and in perfect condition. Would recommend Insulation4less. Many thanks.”

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Posted 3 years ago

Hi Andrew, thank you for your review! I'm glad to hear that the service was excellent and that the goods arrived on time. Thank you for recommending us - we hope to have more opportunities in the future.

Posted 3 years ago

“Celotex 50mm boards arrived quickly in perfect condition. Exactly what I wanted.”

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Posted 3 years ago

Thank you for your review David. I'm glad that the Celotex 50mm boards arrived quickly and in perfect condition!

Posted 3 years ago

“I can't fault insulation4less. Ordering was easy and delivery driver dropped order right on doorstep with forklift. Would order from them again.”

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Posted 3 years ago

Thank you for your review, Dave. We're glad to hear the delivery went smoothly and that it was easy to order from insulation4less!

Posted 3 years ago

“Product good but disappointed about additional delivery charges imposed because small delivery vehicle required. This was not mentioned when placing order.”

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Posted 3 years ago

"Thank you for your feedback, Simon. We're sorry to hear that our small delivery vehicle was not clear when placing your order and we apologize for any inconvenience this may have caused. In the future, if there are any additional charges associated with delivery of a particular product or service you would like to purchase from Insulation4less, please contact us so we can help answer any questions before completing an order."

Posted 3 years ago

“Odered Celotex, they delivered Iko, which looked as f it had been thrown around a bit - would I return.... No”

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Posted 3 years ago

Hi Mike, Thank you for your review. Unfortunately, due to shortages in the market we have got some depots that will bring in other brands of PIR to keep up with demand. Unfortunately, as of lately Celotex has been unable to keep up with demand and when a customer orders Celotex sometimes we may need to swap that out for a different brand. Any other brands that are swapped out for Celotex are of equal quality and will provide the same Thermal results and if not better, depending on the brand. We will never supply a replacement product that is sub par in performance. Regards Insulation4less

Posted 3 years ago

“I ordered some foil underlay. The product is a good quality and the service was excellent.”

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Posted 3 years ago

Thank you for your review, Susan. I'm glad to hear that our product and service were what you were looking for!

Posted 3 years ago

“We were worried that we wouldn’t be able to get a delivery to the highlands - but we were very impressed with the service we received. There was a couple of weeks delay - but we informed immediately and advised of the reason. There is a shortage of lots of supplies - so we weren’t too worried about a delay. When the items arrived, they were perfect and exactly as they should be! Fantastic service and very reasonable prices. Thank you”

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Posted 3 years ago

"Hi Susan, Thank you for your review. We're happy to hear that the items arrived in good condition and that our customer service team was able to keep you updated with what was going on. All of this is important to us as we want every customer's experience to be a positive one. I'm glad we were able to help!"

Posted 3 years ago

“Very good value and quick delivery, I would use them again.”

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Posted 3 years ago

Robert, thank you for the feedback and rating. We're glad to hear that we were able to provide a good value and quick delivery for your project. Thank you again for choosing Insulation4less!

Posted 3 years ago

“As expected, quick delivery friendly service and quality product”

Insulation4less 5 star review on 22nd August 2021

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Posted 3 years ago

Thank you Jazz for the five star review of your experience with Insulation4less! I'm glad that we were able to provide a quick delivery and friendly service, as well as a quality product.

Posted 3 years ago

“everything went well from the order to delivery.”

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Posted 3 years ago

Thank you for taking the time to leave a review, Stephen. It sounds like your insulation order was processed and delivered as expected. We're always happy to hear that our customers are satisfied with their experience!

Posted 3 years ago

“Easy to order from website, delivery query answered promptly, order delivered quickly, quality of product excellent.”

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Posted 3 years ago

Thank you for taking the time to leave a review, Sue. I'm so glad that you found our website easy to use and that we were able to answer your delivery question promptly! We take pride in providing high-quality insulation products at affordable prices, and it sounds like we succeeded with this order.

Posted 3 years ago

“5 STAR ,FAST DELIVERY GREAT CUSTOMER SERVICE WE WILL BE DOING BUSINESS WITH THIS COMPANY AGAIN..”

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Posted 3 years ago

Hi Dave, thank you for your review and feedback. We are so glad to hear that you had a great experience with us! If there's anything we can do to make the process even better for next time, please let me know.

Posted 3 years ago

“ORdered on a thursday, received the next tuesday with little to no notification of when it would arrive, for £50 delivery this isn't good, other sellers were doing names day deliveries for this price. Overall they were cheaper but sent me a completely different (cheaper) brand product and not the celotex I ordered. While they maintain that they are 'essentially' the same, when you're building something to a tight spec 'essentially the same' isn't good enough. Luckily I could use these slabs in the project, but for the awful communication, selling me goods different to those I ordered and a complete lack of customer service department (cant get through on the phone) I would never recommend these people who are just middle men between big distributers and you.”

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Posted 3 years ago

“Very pleased with prompt delivery, delivery driver was very helpful and friendly”

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Posted 3 years ago

Thank you for your kind words Patricia. We're glad we were able to provide such a great experience and deliver on time, as promised!

Posted 3 years ago

“Great delivery, great updates, great prices”

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Posted 3 years ago

Thanks for taking the time to review our insulation products Nick. We're glad you were pleased with your purchase and the service we provided--we always try to be as transparent as possible about what we offer, so if there's anything in particular that you need help with, please let us know!

Posted 3 years ago

“very good service”

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Posted 3 years ago

Thank you for your review Martin, I'm glad to hear that our service was good.

Posted 3 years ago

“Hi thsnkyou for great delivery Happy with my purchase will recommend you and use you in the future”

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Posted 3 years ago

Thank you for your kind words Sharif, we're glad to hear that you were satisfied with our service and product. We know how hard it is to find the right insulation company so we appreciate your referral and look forward to working with you again in the future.

Posted 3 years ago

“Great prices but the delivery time was quite long.”

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Posted 3 years ago

Thank you for your review on Insulation4less Mohammed. I'm sorry to hear that the delivery time was too long and we'll be looking into what can be done to improve this in future. We're proud of our prices and offer a variety of insulation solutions with different levels of thicknesses, so it's important that we find out which one best suits your needs before placing an order.

Posted 3 years ago

Insulation4less is rated 4.6 based on 1,683 reviews