Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“Did what it was required to do”

Helpful Report

Posted 3 years ago

Thank you for your review Trish, we're glad to hear that our product did what it was required to do. We always strive to make sure our products are up-to-date and provide the best insulation possible. We want you to be happy with your purchase and will continue to work hard on making sure Insulation4less is a company you can trust for all your insulation needs.

Posted 3 years ago

“Following a delivery mix up (third party courier delivered to wrong address) Insulation 4 Less were excellent. They ensured they kept me i the loop as to what was happening and they asked the Courier to also call. Insulation arrived a week later than expected, but mistakes happen, the way it was handled was excellent. The packaging used for the deliver was also great, no heavy pallets or masses of plastic, the insulation was tightly rolled and sat on a simple polystyrene support. Packing and polystyrene was sued in the insulation process and is at home covering the loft hatch. We have already noticed the difference of having the additional insulation in the roof.”

Helpful Report

Posted 3 years ago

Hi Rob, thank you for taking the time to leave a review. I'm sorry to hear about your delivery mix-up and appreciate all of the feedback. I am glad that our customer service representatives were able to keep you in the loop with updates on what was happening and how they handled it. We also appreciate your mention of our packaging, as we try very hard to make our packaging convenient for our customers--and we're happy that you noticed! We hope this experience won't deter you from ordering again in the future and if there's anything else we can do for insulation needs or concerns, please don't hesitate to reach out!

Posted 3 years ago

“Service was fine, just the delivery was somewhat expensive.”

Helpful Report

Posted 3 years ago

Thank you for your review, Stephen. I'm sorry to hear that our delivery fee was a little high. We strive to provide the best service possible and are always looking at ways to reduce costs without compromising quality or performance. If there is anything we can do in the future, please let us know!

Posted 3 years ago

“Quick service and very reasonable prices.”

Helpful Report

Posted 3 years ago

"Maria, I'm so happy to hear you were able to find what you needed! Thank you for taking the time to share your experience with us. I'll be sure to pass on your compliments about our prices and service - we're always looking for ways to improve so hearing from customers like yourself is invaluable. I hope that if there's anything else we can do in the future, just let us know. Thanks again!"

Posted 3 years ago

“Great service, easy to use website, quick delivery”

Helpful Report

Posted 3 years ago

Thanks so much for your review, Sally! I'm glad to hear our website is easy to use and that you had a positive experience with our customer service. We're always looking for ways to improve though, so please let us know if there are any other areas we can help you with.

Posted 3 years ago

“Speedy smooth delivery had to alter the delivery arrangements, no problem! Driver helpful, great to have insulation without the merchant’s collateral damage!”

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Posted 3 years ago

"Thank you for your review, Mike. We are so happy to hear that our insulation was delivered on time and without any damage! We appreciate the feedback about the driver as well, we will pass it along to him and let him know his hard work is appreciated."

Posted 3 years ago

“Excellent product, laid it in loft”

Helpful Report

Posted 3 years ago

Thank you for the 5 star review Christopher! We're glad to hear that Insulation4less was able to help with your insulation needs.

Posted 3 years ago

“Easy to use website and quick delivery 8 days from ordering to delivery. The Greenguard insulation boards look great on my pitched roof a fiddley job but worth it.”

Helpful Report

Posted 3 years ago

"Thanks for taking the time to review your experience with Insulation4less, David. I'm so glad you found our website easy to use and appreciated how quickly we delivered your order! It sounds like the insulation boards are looking great up there too. If you ever need more Greenguard insulation or have any questions about it, please don't hesitate to contact us again - we're always happy to help out!"

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Thank you for your review! We're glad that you had a positive experience with Insulation4less.

Posted 3 years ago

“Good price, good product, delivered when promised by efficient courteous driver and mate.”

Helpful Report

Posted 3 years ago

Thank you Derek for your review. I am glad to hear that our price and product were what you were looking for and that the delivery was on time. We appreciate hearing feedback from customers, it helps us improve our service. If there is anything else we can do to make your experience better please let us know!

Posted 3 years ago

“Didn’t have any in so soon subbed it for partial fill 75mm delivered in good order”

Helpful Report

Posted 3 years ago

“Reasonably priced in comparison to most pther companies. Quick and efficient delivery! All round, a very good service!”

Helpful Report

Posted 3 years ago

"Thank you for your review John, I'm glad to hear that our pricing and service were a good fit for your needs. It's always great to hear from customers who are happy with the work we do! I'll make sure that your feedback is passed on to our team here - they will be pleased to know that their hard work has been noticed!"

Posted 3 years ago

“product, price, delivery all good as confirmed and received good company to deal with”

Helpful Report

Posted 3 years ago

Thank you for your review, George. We're glad to hear that our product, price and delivery met all of your expectations. It's always nice when we can provide a complete solution for our customers!

Posted 3 years ago

“Good insulation”

Helpful Report

Posted 3 years ago

Thank you for your review, Brian! We're glad to hear that our insulation services are good. If there's anything we can do to make the experience even better, please let us know--we want to be sure that you'll recommend Insulation4less in the future.

Posted 3 years ago

“good price, friendly service & prompt delivery, thankyou very much, regards roger.”

Helpful Report

Posted 3 years ago

"Roger, thank you for your review and taking the time to share your experience with us. We're glad to hear that you were pleased with our service and quick delivery. We pride ourselves on providing excellent customer service since we know that's what keeps people coming back. If there is anything else we can do for you in the future, please don't hesitate to reach out!"

Posted 3 years ago

“Great price, product and delivery. Thank you.”

Helpful Report

Posted 3 years ago

Hi Judith, Thank you for reviewing Insulation4less! Your feedback is most appreciated. I'm happy to hear that you found our price and product competitive and the delivery was convenient. Our team will be thrilled to know that your experience with us was a positive one. Thank you again for letting us know about your experience with Insulation4less!

Posted 3 years ago

“Charged half the total order price (£300) to return items based on spurious ‘restocking fees’. I believe this is against consumer contracts law and have reported to trading standards.”

Helpful Report

Posted 3 years ago

“Very clean , immaculate condition , very pleased”

Helpful Report

Posted 3 years ago

Hi Janet, Thank you for your review and five stars. I am glad to hear that we met your expectations and hope we will see you again in the future!

Posted 3 years ago

“Thankyou arrived safely”

Helpful Report

Posted 3 years ago

Thank you for the review Debbie. I'm so glad to hear that your order arrived safely!

Posted 3 years ago

“Items in stock, easy ordering and quick hassle free delivery. Definitely use again.”

Helpful Report

Posted 3 years ago

Thank you for your review, Peter! We are so glad to hear that the ordering process was easy and hassle free. Our goal is to make sure our customers have a great experience with Insulation4less. We are happy to know that you will be using us again in the future!

Posted 3 years ago

Insulation4less is rated 4.6 based on 1,683 reviews