Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,677 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Insulation4less 5 star review on 18th November 2022

Marc Newton

Insulation4less 5 star review on 1st October 2022

Tony Handley

Anonymous

Anonymous // 01/01/2019

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“Very good value but Having had delivery issues with another supplier, I spoke with Ins4less on phone before order then I noted need for small lorry on order then I sent email with precise instructions to avoid low bridges then I followed up with call an was assured instructions had been passed to depot. Delivery rang in the morning: no delivery instructions had been given to them and it was on v.big lorry! Luckily I was able to send info them direct and all was delivered OK. YOU GUYS NEED TO COMMUNICATE!”

Helpful Report

Posted 8 months ago

Thank you for your review and feedback. We have looked into this and can see that all the information provided by you in regards to delivery was sent to the depot, in writing, by our Customer Service team, we have asked the depot to look into why this was not relayed correctly to the transport team. Our apologies for any inconvenience caused.

Posted 8 months ago

“Bought the sheep's wool for insulation in my caddy van which I am now in the process of converting .The wool seems to be perfect for what I want .thank you.Good service very pleased”

Helpful Report

Posted 8 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders. Best of luck with your van conversion!

Posted 8 months ago

“Good insulation but courier crushed one panel by using ratchet straps and no edge protection.”

Helpful Report

Posted 8 months ago

Thank you for your review and feedback. We are sorry to hear one of the boards had some damage. Your order was delivered on 14th March but have not received any correspondence to date in regards to this from you. Any damages or discrepancies should be reported to us within 24 to 48 hours of delivery. Our Customer Service manager has now been in touch directly.

Posted 8 months ago

“Good communication. Came on time with no issues”

Helpful Report

Posted 8 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 8 months ago

“Great value for money.delived on time, by a very good driver”

Helpful Report

Posted 8 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 8 months ago

“Insulation4less supplied me with substandard Celotex boards. They had edges which curve inwards - are concave - meaning I have to cut them down in order to get them snug to each other. Its a lot more labour and I lose some board. I pointed this out to them and sent photographic evidence, and still have some of the boards, but they are not interested. Therefore if you want good quality boards and good customer service, go to a different company.”

Helpful Report

Posted 8 months ago

Thank you for your review however we must disagree with what you have said on this occasion. We delivered your order on 29th January, we have sent you the photograph taken by the driver on the day of delivery with the boards wrapped in good condition. You did not report any issue to us until almost a month later on 26th February. You then advised us that you had used some of the boards but you were not happy with the remaining boards and would like them replaced. As stated in our terms of delivery, all irregularities must be noted on delivery paperwork immediately on arrival or, via email to deliveries@insulation4less.co.uk within 24 hours.

Posted 8 months ago

“Ordering and delivery was very straightforward. Very reasonable price for a good quality product. Product was easy to work with and could cut the insulation boards to size accurately. Made the room feel much warmer and seemed to reduced external noise.”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 8 months ago

“Great service. Order was placed for delivery to wrong site, but they rearranged it and delivered swiftly. Product (Smig) was brilliant too”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 8 months ago

“Very competitive company. Easy to navigate the website and speedy on time delivery.”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 8 months ago

“Great service. Order arrived as described. Online chat doesn’t have too much insight into delivery progress but eventually all info was obtained via email.”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“easy to order, delivered on time, good price........ excellent!”

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Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Good price and excellent delivery service highly recommend”

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Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Prompt careful delivery”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“All products arrived in great shape, driver very helpful with the unloading.”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Great company with very keen pricing for insulation Great delivery options Recommended”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Great service great price and delivered on exact date and with a seller van due to rad conditions 100% satisfied 👍”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“The jolly delivery man went above and beyond to be of assistance and could have not have been helpful unless he fit the insulation himself. The receptionists were also extremely efficient, answering quickly and dealing with any queries promptly. A star was lost because an email l sent was not answered which is a shame because otherwise the transaction was flawless. I would definitely recommend this company and will use them in the future.”

Helpful Report

Posted 9 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Always happy to help and very good at working as a team and finding a solution for our needs. Would happily recommend them. Ryan is my contact and is very professional and efficient!! 5 stars....6 if that was an option.”

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Posted 10 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Fantastic speedy service!! Will use again and recommend”

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Posted 10 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

“Tried hard to correct an error in actual availability over computer stock. Unfortunately it caused a bit of confusion but good service never the less.”

Helpful Report

Posted 10 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 9 months ago

Insulation4less is rated 4.6 based on 1,677 reviews