Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“Very efficient and easy to deal with. Good prices and decent delivery time.”

Helpful Report

Posted 2 years ago

Thank you for your kind words. We're delighted to hear that you found our services efficient and easy to deal with. We strive to make every interaction a seamless and enjoyable experience for our customers. It's great to know that you found our prices competitive and that our delivery time met your expectations. Thank you for choosing us as your preferred provider!

Posted 1 year ago

“Best price for 120mm PIR insulation I could find on the internet. Quick delivery and good service”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're thrilled to hear that you found the best price for 120mm PIR insulation on the internet with our company. We always strive to offer competitive prices to ensure our customers receive the best value for their investments. If there's anything else we can assist you with or if you have any further inquiries, please feel free to reach out.

Posted 1 year ago

“Just laid 220 sq meters! Great quality and great service many thanks”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review! We're thrilled to hear that you found our product to be of great quality and our service exceptional. It's always a pleasure to serve customers like you. If you need any further assistance or have any questions, feel free to reach out. We appreciate your support!

Posted 1 year ago

“Really happy with service 1st class👍🏻”

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Posted 2 years ago

“Struggled to get this size local, so jumped online ordered and delivered in 3 days. Will definitely recommend you to people and will be using your company again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us such a kind review! We understand how frustrating it can be to search for specific sizes locally, and we're glad we could provide a solution for you. We appreciate your recommendation and can't wait to serve you again in the future!

Posted 1 year ago

“arrived on time, product as ordered and undamaged”

Helpful Report

Posted 2 years ago

It's fantastic to know that your order reached you on time and in perfect condition. Your satisfaction means a lot to us. If there's anything else we can do for you, please feel free to let us know.

Posted 1 year ago

“Kept informed by email from order to delivery first class”

Helpful Report

Posted 2 years ago

We're thrilled to hear that our communication was first class. We strive to keep our customers informed every step of the way. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Posted 1 year ago

“Generally prompt service and great communication, but we had a problem with some warped boards delivered and Insulation4Less have tried to sort out the problem with Celotex, but unfortunately don't have the power to resolve it. I would suggest checking every board on delivery, as it seems once off the lorry, you're stuck with Celotex's word that they are 'within tolerance'.”

Helpful Report

Posted 2 years ago

“Delivery quick and all in good order”

Helpful Report

Posted 2 years ago

We're thrilled to hear that your delivery arrived promptly and in excellent condition. Our team works hard to ensure a seamless and efficient delivery process. We appreciate your business and look forward to serving you again soon. If you have any further feedback or questions, feel free to reach out to us.

Posted 1 year ago

“Quality product prompt delivery, keep us Informed from start to finish what was going on”

Helpful Report

Posted 2 years ago

We're delighted to know that you were pleased with the quality of our product and that our delivery service was prompt. Keeping you informed throughout the entire process is one of our top priorities, and we're glad to hear that it made a positive impact on your experience. We truly appreciate your support!

Posted 1 year ago

“Insulation4Less are very functional and responsive. It all happened quickly and efficiently.”

Helpful Report

Posted 2 years ago

We're thrilled to hear that your experience with Insulation4Less was functional, responsive, and executed quickly and efficiently. Customer satisfaction is our top priority, and we're glad that we could meet your expectations.

Posted 1 year ago

“Excellent service and delivered on time.”

Helpful Report

Posted 2 years ago

“Great price, quick delivery and a responsive customer service team. Have ordered before and would order again in the future.”

Helpful Report

Posted 2 years ago

We're thrilled to hear that you found our prices great, enjoyed quick delivery, and had a positive experience with our responsive customer service team. We truly appreciate your loyalty as a repeat customer. We value your satisfaction and look forward to serving you again in the future.

Posted 1 year ago

“Great price great service”

Helpful Report

Posted 2 years ago

“good price good product. customer service a bit lacking but all good in the end”

Helpful Report

Posted 2 years ago

“Very poor customer service, did not turn up on delivery date. Had to take a day off work the following week to take delivery. Was told numerous times they would call me back when I chased for an update and I heard nothing. Would not recommend.”

Helpful Report

Posted 2 years ago

Hi Iain, I do not think your review is very truthful. Delivery was scheduled for 09/06, you advised us that nobody would be at your delivery address on that date so you requested for it to be rescheduled to 10/06. We removed delivery for the 09/06 and we were fully booked for the 10th with no delivery slots available, so we rescheduled for Monday 13/06 which was the next earliest date we had available. We informed you of the new delivery date which as it turned out did not suit you either and you asked if it could go back on for the 9th, but unfortunately, that slot had since been filled and we could no longer schedule for the 9th. Your order was delivered on the 13th as advised and would have been delivered on the 9th as originally planned if you had not requested to change the date. At no point were there communication issues as each time we received information regarding your order we communicated this with you. We would not call or email you if we did not have information. Regards Insulation4less

Posted 2 years ago

“Very helpful when I phoned, and arranged delivery on the day I needed it (free). Cheapest I could find out of about ten I looked at on the internet. Kept me updated on my order and was able to track the delivery van all the way to my door.”

Helpful Report

Posted 2 years ago

Thank you for choosing our company for your recent purchase. We're delighted to hear that our customer service team was helpful during your phone call and that we were able to arrange a delivery on your preferred day, free of charge. Thank you once again for your feedback, and we look forward to serving you again in the future!

Posted 1 year ago

“Everything went exactly as promised and the price was the best I could find so what more is there to say. Will be using again.”

Helpful Report

Posted 2 years ago

Thank you for sharing your positive experience with us. We're thrilled to hear that everything went smoothly and that we met your expectations in terms of delivery and pricing. Your satisfaction is our top priority. We appreciate your trust in our company and are glad to know that we were able to provide you with the best price available.

Posted 1 year ago

“The product is good and adaptable. The only criticism is the delivery, there was no assistance to carry the product into the property.”

Helpful Report

Posted 2 years ago

“Item not received Customer service atrocious Would never order from them again”

Helpful Report

Posted 2 years ago

Hi Karen, Sorry, your items were delivered to the incorrect address that was about 100 meters from your house. We have however been informed by the occupants at that address that you did pick up your order the following day. I would have to disagree with your comment about our customer service. They went above and beyond to try and locate your order and get it to you and rectify the delivery mishap. When they did locate your order we told you where it was and asked if you would like to collect it as it was just 100m away. You point-blank refused to collect your order which was fine and understandable, so we issued you with a full refund immediately. So it is interesting to find out you did collect your order before you posted this review and after your refund was issued. Regards Insulation4less

Posted 2 years ago

Insulation4less is rated 4.6 based on 1,683 reviews