Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“Very happy with the whole process. Ordering was efficient and easy. Payment also, very straightforward. Driver was very helpful and friendly and the delivery came exactly as promised, great service all around, thank you.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that you had a positive experience with the whole process. Making the ordering process efficient and easy for our customers is important to us. We're also pleased to know that the payment process was straightforward for you. We appreciate your kind words about our driver and we're delighted that our driver went above and beyond to assist you. Thank you for choosing us and for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Posted 1 year ago

“Very prompt delivery and kept me well informed”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that your delivery was prompt and that we were able to keep you well-informed throughout the process and we're pleased that we met your expectations in that regard. Thank you for choosing us!

Posted 1 year ago

“Great service, advice and delivery was perfect. Price is good too.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're delighted to hear that you had a great experience with our service. Providing excellent service, helpful advice, and perfect delivery are priorities for us, and we're glad that we met your expectations in all these aspects. We're also pleased to know that you found our price to be good. We appreciate your support and hope to have the opportunity to serve you again. Thank you for choosing us!

Posted 1 year ago

“Good price and efficient service. I didn't like being asked to buy insurance just in case the product is damaged in transit - how is that my problem? Suggest they review and insure that risk themselves.,”

Helpful Report

Posted 1 year ago

“Very good. The delivery came as promised. Product seems good and value for money”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're delighted to hear that your delivery arrived as promised and that you are satisfied with the product. Ensuring timely deliveries and providing value for money is important to us, and we're glad that we met your expectations in these areas. Thank you for choosing us!

Posted 1 year ago

“Timely delivery of dry, clean undamaged Rockwool insulation. Helpful delivery drivers assisted delivery.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're pleased to hear that your Rockwool insulation was delivered to you in a timely manner and that it arrived in a dry, clean, and undamaged condition. We also appreciate your kind words about our helpful delivery drivers. We appreciate your support and hope to have the opportunity to serve you again. Thank you for choosing us!

Posted 1 year ago

“The service was excellent and the delivery driver was very helpful”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our service and we're glad that we met your expectations. We also appreciate your kind words about our delivery driver. We appreciate your support and hope to have the opportunity to serve you again. Thank you for choosing us!

Posted 1 year ago

“Same product as could be bought locally but at a cheaper price. Delivered straight to door within 48 hours.”

Helpful Report

Posted 1 year ago

Hi Alan! Thank you for sharing your experience with us. We're delighted that you chose to purchase from us and found our product to be more budget-friendly. It's fantastic to know that our delivery service was able to reach you within 48 hours. We appreciate your kind words and look forward to serving you again in the future.

Posted 1 year ago

“Great service and really efficient and helpful. The delivery was exceptional - the best two people to ever deliver to our house! Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for choosing our service, Paul! We're thrilled to hear that you had a great experience and found our team to be efficient and helpful. It's always our goal to provide exceptional delivery service to our valued customers. We truly appreciate your kind words about our delivery team.

Posted 1 year ago

“The products were good despite one being damaged as it did not impact on the job. Delivery issues were sorted after some phone calls so product arrived in good time.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you were satisfied with the quality of our products, despite one of them being damaged. We're pleased to know that our customer service team was able to assist you in resolving the delivery issues, ensuring that the product still arrived in a timely manner. We appreciate your patience. We value your business and want to ensure your complete satisfaction.

Posted 1 year ago

“Great service. Updates on delivery date/times All round a very good company to order from”

Helpful Report

Posted 1 year ago

Hi Kevin, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service great and appreciated the updates on delivery dates and times. Providing a smooth and convenient ordering process is our top priority. We appreciate your support and hope to serve you again soon!

Posted 1 year ago

“good quality and arrived quickly”

Helpful Report

Posted 1 year ago

Hi Peter! Thank you for your review. We're thrilled to hear that you were satisfied with the good quality of our products and the quick delivery.We appreciate your support and hope to have the opportunity to serve you again in the future

Posted 1 year ago

“Very keenly priced, good communication, were extremely helpful when I had to change my order to a different Celotex thickness - made the whole process very smooth.”

Helpful Report

Posted 1 year ago

Thank you for choosing our product and taking the time to share your feedback, Rick! We're delighted to hear that you found our pricing competitive and we understand that you had to change your order to a different Celotex thickness, and we're glad to hear that our team was extremely helpful in accommodating your request. Thank you again for your kind words, and we look forward to serving you in the future.

Posted 1 year ago

“Great, very prompt, could use a better fixing in transport, the straps used to tighten cut into the top boards. Cheers”

Helpful Report

Posted 1 year ago

Thank you for your kind words and for choosing our service! We're thrilled that you found our service prompt. We're sorry to hear about the issue with the straps cutting into the top boards during transport. We value your feedback and will work on finding a solution to improve this aspect. We appreciate your support and hope to serve you again soon. Cheers!

Posted 1 year ago

“Insulation ok. except for 4 rolls which were soaking wet when opened. not much use!”

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Posted 1 year ago

“Very pleased good product”

Helpful Report

Posted 1 year ago

Thank you for your kind words and for choosing our product! We're thrilled to hear that you are pleased with your purchase. If there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support!

Posted 1 year ago

“Both the 75mm and the 100mm rolls of wool were excellent products. Easy to handle and great quality. No real sheepy odour! Immediate and marked insulating effect as soon as placed on the roof panels. Delivery was earlier than expected and the driver was very polite and pleasant. I will use this product and company again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive feedback! We're thrilled that both our 75mm and 100mm rolls of wool lived up to your expectations. The immediate insulating effect on your roof panels is exactly what we aim for with our products. We can't wait to have the opportunity to serve you again. Thank you for choosing our product and company!

Posted 1 year ago

“Insulation was competitively priced & the order process was smooth. The items were dispatched relatively quickly and the driver was very pleasant & helpful. Only slight criticism is it would have been handy to have a rough time slot rather than just a day. As it turned out he arrived at 0800 so I didn't have to wait around.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us! We're glad to hear that our competitively priced insulation and smooth order process met your expectations. It's fantastic that the items were dispatched quickly and that our driver was pleasant and helpful during the delivery. We apologize for not providing a rough time slot, and we appreciate your feedback. We're pleased that the driver arrived at 0800, saving you from unnecessary waiting. Thank you for your support, and we hope to have the chance to serve you again in the future!

Posted 1 year ago

“Very good quality Arrived on due date with courtesy call to say it was coming. Driver was extremely helpful in man-handling insulation into the place that I wanted it. 30%-50% cheaper than B&Q and their like. Cannot rate too highly, excellent in every respect I have 1920's single wall house, it took me about 3 hours to improve about 6m of exterior wall to better than cavity wall insulation standard In low contact areas it can just be filled and painted over without boarding or plaster board We have already noticed the improvement in heat loss”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic review! We're thrilled to hear that our insulation met your expectations in terms of quality. We're glad that it arrived on the scheduled date and that you received a courtesy call beforehand. It's wonderful to know that our driver was extremely helpful in maneuvering the insulation into the desired location. We cannot thank you enough for rating us highly and considering our service excellent in every respect. We truly appreciate your support!

Posted 1 year ago

“Prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We strive to ensure prompt delivery for all our customers.

Posted 1 year ago

Insulation4less is rated 4.6 based on 1,683 reviews