Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,684 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything fine, delivered on time.”

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Posted 3 years ago

“Was delivered as promised friendly. Nothing to complain about. The material is very good (although I cannot compare with any other). You certainly can rely on this company based on my experience. I would order again from the Same place.”

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Posted 3 years ago

“Efficient service and thankfully cheaper insulation boards than the builders merchants. The pool tape it good too. Really sticks and with the backing paper far easier to apply than the Screwfix version.”

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Posted 3 years ago

“Good communication during ordering, thank you Aidan, product as described and delivery perfect so very happy”

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Posted 3 years ago

“Excellent service and happy to help with queries!”

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Posted 3 years ago

“Very happy with service.very fast delivery .I would recommend this company.”

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Posted 3 years ago

“Excellent easy to use material at a very good price”

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Posted 3 years ago

“Great service and price. Couldn't find 40mm insulation locally, but found it on website.”

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Posted 3 years ago

Dear Kenneth, Thank you for your review! I'm glad to hear that you were able to find the insulation that you needed. We're always looking for ways to improve our website and make it easier for customers like yourself. If there is anything else we can do in the future, please don't hesitate to let us know!

Posted 3 years ago

“Excellent product and excellent service. You can't want for more!”

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Posted 3 years ago

Hi Joe, thanks for your review! I'm glad you are happy with the product and our service. We make it a priority to provide excellent customer service because we want to be sure that every customer is satisfied with their purchase. I appreciate you taking the time to share your thoughts on this matter.

Posted 3 years ago

“100% satisfied, great product, great price, great service. Wassail”

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Posted 3 years ago

Thank you for your review, Dave. We're so glad to hear that Insulation4less met all of your needs and exceeded your expectations!

Posted 3 years ago

“Good product, prompt delivery”

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Posted 3 years ago

Thanks for your review Dominic. I'm glad to hear that you were happy with our product and service!

Posted 3 years ago

“Delivery time was changed by 4 hours, otherwise, everything was good. Possibly due to the traffic around Birmingham.”

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Posted 3 years ago

Hi Martin, I'm sorry to hear that you experienced a delay in your delivery. We do our best to keep traffic and weather conditions in mind when scheduling deliveries but sometimes delays happen due to unforeseen circumstances. It sounds like the insulation was worth the wait though! Thank you for your feedback and we hope to have another chance to work with you soon!

Posted 3 years ago

“Nice and easy, cheaper than my usual supplier. Delivery stress free and very accommodating”

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Posted 3 years ago

Chris, I'm so glad to hear you found our service easy and stress-free. Thank you for letting me know! We're always looking for ways to improve our services and your feedback will be passed on to the team here.

Posted 3 years ago

“Quality product quick delivery.”

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Posted 3 years ago

Thank you for your review Nik! I'm glad to hear that the quality of insulation4less products meets your expectations. We're committed to providing our customers with high-quality products at competitive prices, and we're happy that our service was quick and efficient too. If there is anything else we can do in the future, please don't hesitate to reach out.

Posted 3 years ago

“All goods arrived ok, very helpful delivery staff. Will definitely use again.”

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Posted 3 years ago

Thank you so much for your feedback Colin. I'm glad to hear that the delivery staff was helpful and that all goods arrived in good condition. It sounds like we've done everything we can to make sure your experience with Insulation4less was a positive one!

Posted 3 years ago

“1 board came damaged on my order and it was exchanged and a new one delivered the next day.”

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Posted 3 years ago

Thanks for taking the time Daryl to share your experience with Insulation4less.com and our customer service team! We're glad that we were able to help you get a replacement board quickly, and apologize for any inconvenience this may have caused. We want all of our customers to be satisfied with their purchase from us; if there's anything else we can do in the future please let us know and we'll make sure it gets taken care of promptly. Thanks again!

Posted 3 years ago

“good coms, quick delivery”

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Posted 3 years ago

Thank you for your review Harvey. I'm glad to hear that our service was fast and easy!

Posted 3 years ago

“Ordered some insulation and plasterboard, was advised that the insulation I placed an order for wasn't available. Is a little odd that I was still allowed to order it in the first place, but all was well as they helpfully gave me a call and recommended a like for like replacement. They provided a delivery date for all items. On the morning of delivery I hadn't received any estimated delivery time, as such i called went through the the 'deliveries' option which asked me to leave a message, which i did and also sent an email. After no response I called and selected the 'sales' option which was immediately answered. The sales agent, advised that the delivery will be between 12 and 1, however the insulation that I ordered won't be delivered until next week!! This is very disappointing I had taken annual leave to finish this job, but now I can't do anything as only have the plasterboard and a bit of loft insulation. Whilst they offer a cheaper service I wish I had paid a little more and got better service, they must have known before this morning that the insulation wasn't ready. If I was provided with more notice I could have rearranged my days off. I am now trying to find another supplier so i don't waste my annual leave”

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Posted 3 years ago

“Their service and customer relations are great would definitely recommend”

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Posted 3 years ago

Thank you for your review, Peter. I am so glad to hear about your positive experience with Insulation4less! We pride ourselves on our customer service and will continue to work hard to exceed your expectations.

Posted 3 years ago

“very good service. speedy delivery”

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Posted 3 years ago

Thank you for your review, Colin. I'm glad to hear that our service and delivery were up to your standards.

Posted 3 years ago

Insulation4less is rated 4.6 based on 1,684 reviews