Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“Great price, great customer service, great product.”

Helpful Report

Posted 4 years ago

"Hello Tim, We're glad to have you as a customer and that you're happy with both our product and our service. Please let us know, If there's anything we can do to make your experience even better. We value your satisfaction and feedback highly!"

Posted 2 years ago

“All arrived and with a smile! Great service and friendly driver also helped us carry into store area. No complaints here and works as it should.”

Helpful Report

Posted 4 years ago

Hi Duncan, We're so happy to hear that you had a great experience with our service and that the insulation works as it should. Our team works hard to deliver quality and on-time services to keep our customers satisfied.

Posted 2 years ago

“I was very disappointed with this service. Insulation once ordered and paid for on line through insulation4less was provided by a 'very local' company to me, but because was ordered through Insulation4less I ended up paying an expensive delivery cost twice, which could have been avoided if I had purchased it direct from this local supplier. This then cancelled the on-line saving. Beware, shop around locally.”

Helpful Report

Posted 4 years ago

Hi Paul, Your review is slightly miss-leading, which is very unfair. You placed your order on the 29th August and requested a 7th September delivery date. On the 2nd September you got notification that your order was being delivered on the 7th September as requested by you. Also on the 30th September on the email where you requested for the 7th September delivery date you also requested that we add an additional 4 sheets of insulation for your neighbour. We in-turn sent you out a request for payment for the additional 4 sheets of insulation with no additional delivery charge at this time. You failed to make payment for the 4 additional sheets of insulation until the 7th September which was too late to add them now to your order as it had dispatched for delivery that day. As you now needed a second delivery for the 4 sheets of insulation we had to charge you for the delivery. Looking at the time line in which the payment request went out to you for the 4 sheets of insulation to when you actually made payment for them was 4 days. The request for payment went out to you by email on the 3rd September and you did not make payment until the day of delivery on the 7th September. There would have been no way we could have added these 4 sheets to the delivery at such short notice and typically our trucks are loaded the night before for an early am dispatch. If you had of made payment in time (and not taken 4 days to do so) we would have been able to add your 4 sheets of insulation to the same delivery at no extra cost, which is what we had planned to do. We done everything we could on our end to ensure you got the additional sheets of insulation on your first delivery and it was you that failed to fulfil your side of the agreement which was to make payment on time. Then you leave a bad review about Insulation4less!!!!!!! Regards Insulation4less

Posted 4 years ago

“Straightforward website made ordering easy, prices are very competitive. Delivery was efficient, the delivery driver was skilled and helpful. If only all orders and deliveries ran this smoothly.”

Helpful Report

Posted 4 years ago

"Hey Nick, Thank You for shopping with us. We're glad to hear that you found our website easy to navigate and our prices competitive. We appreciate your positive review of our delivery driver and we are thrilled to hear that he was helpful and efficient. Thank you and we hope to see you again in the future."

Posted 2 years ago

“Didn’t arrive on time. Waited in for a whole day and didn’t receive a call. Chased delivery and the delivery driver had decided he couldn’t deliver despite there being an empty driveway. Wasted a day of our time.”

Helpful Report

Posted 4 years ago

“Arrived satisfactorily. Insulation as described. Quite happy.”

Helpful Report

Posted 4 years ago

"Hey Ian, We want you to know that your satisfaction is our first priority! We're glad to hear that you're happy with the product and its performance in your home. We will be happy to help if you have any questions or concerns about your insulation. Thanking you !!!"

Posted 2 years ago

“Really easy to order and pay. I was kept informed all the time about delivery. It was delivered on time and the driver was really helpfull.”

Helpful Report

Posted 4 years ago

Thank you for your kind words, Philip. We're glad to hear that you had a positive experience with our company from start to finish. It is our goal to make ordering insulation as easy and stress free as possible, and we're happy to know that we succeeded in doing so.

Posted 2 years ago

“The order arrived on time and the delivery driver was very efficient and helpful. The Celotex easily handled and cut to size. I was very happy with my purchase.”

Helpful Report

Posted 4 years ago

Thank you for your purchase of insulation from Insulation4less, Peter. We're glad to hear that you're happy with both the product and the service. Please don't hesitate to reach out if there is anything else we can do for you in the future.

Posted 2 years ago

“Insulation4less offer a fast, efficient cost effective insulation. High quality product at a low price. Very happy with my purchase and would recommend to others. 10/10”

Helpful Report

Posted 4 years ago

Hey Lynn, We're so happy to hear you're pleased with your purchase, Our goal is to provide a high-quality product at a low price and we're glad that we were able to do that for you. Thank you again for choosing us and have a great day!

Posted 2 years ago

“This was my first purchase from insulation4less, it was so easy. I searched for the product I wanted, ordered and paid, waited a few days and it arrived. The whole experience was just how it should be, the product was good, the price was good, the delivery was good, no stress, insulation 4 less!”

Helpful Report

Posted 4 years ago

Thank you Vernon for such a great review. We're glad to have made your first purchase an easy one. We appreciate your business and look forward to serving you again in the future.

Posted 2 years ago

“Very good, prompt service. Needed non-standard delivery method and Insulation4Less delivered.”

Helpful Report

Posted 4 years ago

Simon, glad to hear that you were happy with our service. We try our best to accommodate each and every customer's needs, so it's great to know that we were able to do that for you. Thank you choosing us!

Posted 2 years ago

“Very good product and definitely value for money! Very easy to use and works like it should with plenty of it!!”

Helpful Report

Posted 4 years ago

Thank you for the review Kallum! It's great to know that our insulation is easy to use and works as it should. Thank you for your business and we hope you'll be a satisfied customer for years to come.

Posted 2 years ago

“Excellent service, great prices, service & quality. Using to insulate new Koi pond, so I needed undamaged boards. Was certainly not disappointed when they arrived. 😁”

Helpful Report

Posted 4 years ago

That's great to hear Dave! We hope you have a wonderful experience using them to insulate your new Koi pond! Thank you again!

Posted 2 years ago

“Very good knowledge of the products, free advice and fast turnaround, what more do you want ?? ah yes costs, also very competitive and most of the time a bit cheaper, i will certainly be using them again which will be my forth or fifth time and long may it continue.”

Helpful Report

Posted 4 years ago

Hello Michael, I'm glad you're satisfied with the products and service overall. We're so happy to have been of assistance and we hope you'll continue to use our services in the future. Thank you for your business!

Posted 2 years ago

“Prompt delivery and good prices.”

Helpful Report

Posted 4 years ago

"Thank you writing this review Andrew! Your satisfaction is our top priority and we're glad that we were able to deliver on that for you. If there's anything else we can do for you in the future, please don't hesitate to let us know. We hope you'll continue to choose Insulation4less for all of your insulation needs!"

Posted 2 years ago

“good good good”

Helpful Report

Posted 4 years ago

Thank you for your business, Andy. We're glad to have been able to help with your insulation needs.

Posted 2 years ago

“Comp prices, easy to use product. Will be back”

Helpful Report

Posted 4 years ago

We're glad you found our prices competitive and our product easy to use Philip! We hope you'll come back and visit us again soon! Thank you!

Posted 2 years ago

“I am very happy with my purchase and the salesperson was very helpful, all advice was Very good, definitely recommend.”

Helpful Report

Posted 4 years ago

"Dear Mark, Thank you rating us 5 star and writing such great feedback. Glad you had a positive experience with us and hope you would recommend us to your family and friends. Thank you!"

Posted 2 years ago

“Good service notified about delivery , delivery driver very helpfull pleased with product”

Helpful Report

Posted 4 years ago

Thank you for choosing us! We're so happy to hear that you're pleased with your insulation and our service. Our delivery drivers go the extra mile to make sure your insulation is delivered safely and efficiently.

Posted 2 years ago

“I can't fault the service, quality and prices of Insulation4less. The only criticism would be that the courier delivering the items had strapped them to tight in his can, damaging the boards. I only had 12mm boards so were fairly fragile anyway. It wasn't an issue and didn't affect installation, but something perhaps to feed back to the couriers”

Helpful Report

Posted 4 years ago

"Hi lan, Thank you for taking time to write a review. We're sorry to hear that the courier caused damage to some of your insulation boards and we'll make sure to pass along your feedback. "

Posted 2 years ago

Insulation4less is rated 4.6 based on 1,683 reviews