Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,686 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived damaged, took customer services 2 weeks after 10 chasers to offer £20 off, what a waste of time”

Helpful Report

Posted 1 year ago

Hello Adnan, Thank you for your review and we do apologise for the length of time it took to come to a resolution on this. Unfortunately we were let down by our supplier in this case, we had been in touch with them on numerous occasions to get this rectified but the communication relayed back from them was very slow. If you have any other questions please do not hesitate to contact us. Kind regards, Insulation4less

Posted 1 year ago

“Very pleased”

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Posted 1 year ago

“Very competitive and prompt delivery. Was kept updated on delivery progress.”

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Posted 1 year ago

“Not delivered on day , when eventually delivered was left in rain and damaged, refused to give any refund”

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Posted 1 year ago

Hello Graham, Thank you for your review. We're sorry delivery didn't arrive on the expected delivery date and was delayed by a day. We do state on our order confirmations that delivery dates given are not guarantees and on rare occasions delays can occur which are out of our control. As regards the damage, we emailed you within 30 minutes of you bringing this to our attention. We asked you to send us pictures so that we could rectify the issue but you did not reply to us. If you need anything else, please do not hesitate to contact us. Kind regards, Insulation4less

Posted 1 year ago

“Perfect product at great price. Accurate time slots. Would definitely recommend”

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Posted 1 year ago

Dear Charlie, thank you so much for your fantastic feedback! Your recommendation means a lot to us, and we can't wait to serve you again. If you have any questions or requests in the future, please don't hesitate to reach out. Have a fantastic day!

Posted 1 year ago

“did what they said when they said they'd do it - you can't ask for any more than that - delivery driver was a little bit short with my Mother when she requested where the delivery be left which he ignored but minor in the grand scheme of things - good value service.”

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Posted 1 year ago

“Very good price. Free delivery if you only want Insulation over their £ delivery threshold. So don't order any tapes or sundries because then delivery is added. A quirk of the ordering process I guess. Otherwise, great.”

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Posted 1 year ago

Thank you, Robert, for your feedback! We're thrilled to hear that you found our prices competitive. Regarding the delivery threshold, we appreciate your observation, and we'll work on making this process smoother for our customers. We hope you continue to enjoy our products. Thanks again for choosing us!

Posted 1 year ago

“Insulated plasterboard - took a couple of weeks but good price and the very helpful local supplier was able to deliver with a Luton truck as we have narrow lanes. Items delivered in first-class condition.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you so much for your feedback! We're pleased to hear that you had a positive experience with our insulated plasterboard and our local supplier. We understand that delivery can sometimes take a bit longer, especially in certain locations, but we're glad to hear it worked out well for you. We truly appreciate your support and hope to serve you again soon.

Posted 1 year ago

“I bought this to insulate an animal enclosure. Perfect for the job, easy to use. Great communication and delivery.”

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Posted 1 year ago

Thank you, Sara, for choosing our product to insulate your animal enclosure! We're delighted to hear that it worked perfectly for your needs and that you found it easy to use. We appreciate your business! 🐾🏡🚚

Posted 1 year ago

“Goods arrived as described. Prompt delivery. Helpful delivery driver”

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Posted 1 year ago

Hello Donald, Thank you, for sharing your positive experience with us! We're thrilled to hear that your goods arrived as described and that our delivery was prompt. Our team values customer satisfaction, and we're glad that our delivery driver was able to assist you. We appreciate your support! 🚚📦😊

Posted 1 year ago

“Excellent price with graet service. Can't ask for more.”

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Posted 1 year ago

Hi John, Thank you so much, for your kind words and for choosing us for your needs! We're delighted to know that you found our prices excellent and that you were satisfied with our service. We appreciate your support! 🤝💲😊

Posted 1 year ago

“Very good product, and great delivery service the guy was super helpful!”

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Posted 1 year ago

Kirsty, we're truly grateful for your positive feedback! It's wonderful to know that you were pleased with our product and that our delivery service was exceptional. We appreciate your support, and we'll continue to do our best to meet your expectations in the future.

Posted 1 year ago

“Great service, quick delivery, good communication”

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Posted 1 year ago

Thank you so much, Victoria Davies, for your kind words! We're thrilled to hear that you had a great experience with our service. We're pleased that you found them satisfactory. Your satisfaction is important to us! 😊🚚📞

Posted 1 year ago

“Very good service , very good price , no need to say any more very pleased indeed”

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Posted 1 year ago

Hi Alec, thank you for taking the time to leave us such a wonderful review! We're overjoyed to hear that you're very pleased with our service and pricing. We look forward to serving you again in the future! 👏🛍

Posted 1 year ago

“Excellent prices and service, delivery driver excelled in service. The insulation and plasterboards had to stay outside for several days but were exceptionally well wrapped and (despite the horrendous weather) kept dry! Very happy to recommend”

Helpful Report

Posted 1 year ago

Richard, Thank you, for your kind words! We're delighted to hear that you had a positive experience with our prices and service and that our delivery driver provided excellent service. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out.

Posted 1 year ago

“Delivered on time, none was damaged, great service all around.”

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Posted 1 year ago

Thank you, Chris! We're thrilled to hear your order arrived on time and in perfect condition. Providing great service is our top priority. If you ever need anything else, don't hesitate to reach out.

Posted 1 year ago

“Excellent customer service. Delivery as requested.”

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Posted 1 year ago

Hi Dot, Thank you so much for taking the time to leave us this positive review! We're thrilled to hear that you had an excellent experience with our customer service and that your delivery was as requested.

Posted 1 year ago

“Efficient company. Able to answer my question on the phone.”

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Posted 1 year ago

Thank you so much, Jeffrey! for your kind words. It's great to know that we could assist you effectively and provide you with the information you needed during your call. We're here whenever you need assistance! Thanks again! 🙌

Posted 1 year ago

“Easy to order online and through their telephone sales team. Delivery was quick and the products were as specified.”

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Posted 1 year ago

Simon, your feedback brightened our day! We're pleased to hear that you received exactly what you expected. If there's anything more we can assist you with, feel free to get in touch. Have a fantastic day! 🛒🚀

Posted 1 year ago

“Ordered 13 rolls, got 12 dry ones and one which was soaking wet and still cannot be used 3 weeks later. Would highly recommend comparing price per sq/m or checking area of each roll, as price differences can mask what you actually get. Quality of insulation (when dry) is fine, just a shame one is unusable - there is no way this would not have been known when loading or unloading the lorry, it is absolutely sodden.”

Helpful Report

Posted 1 year ago

Insulation4less is rated 4.6 based on 1,686 reviews