Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

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“Very good service & excellent driver!”

Helpful Report

Posted 2 years ago

Steve, Thank you for the review. We're glad to have been of service and that our driver was up to par. If there is anything else we can do for you in the future, please don't hesitate to let us know.

Posted 2 years ago

“Why the low mark is that the simple order which was late was also the wrong thickness instead of 40 mm they delivered 60 m and cost me expense re contractors and never offered to compensate”

Helpful Report

Posted 2 years ago

“Great service, very helpful sales team”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Duncan! We're glad to hear that you had a positive experience with our sales team. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“11 x 12.5mm taper boards delivered promptly and neatly on a double pallet (along with numerous celotex boards) However when finally getting round to moving them to do the job found 1 board was covered in dirt and muck and another had a wavy line scribed in it so when it was pick up it snapped in half along the line, ruining the board. 4 other board had minor paper finish damage with means additional drywall filling required. Next time I’ll pay more and collect local to ensure better condition products”

Helpful Report

Posted 2 years ago

“Very useful tape for filling in gaps, in our for reducing vibration.”

Helpful Report

Posted 2 years ago

Robert, thank you so much. We're glad to hear you've found our insulation tape useful. Thanks for choosing Insulation4less.co.uk!

Posted 2 years ago

“Avoid unless you love hassle. I have placed my order 5 days ago.Today they told me some of the items were not in stock also they wanted to charge me £65+Vat for delivery despite me being eligable for free delivery on website. Now I am waiting for my refund that can take up to 7 working days. My project has been impacted due to poor handling of the order. Please dont do the same mistake as I did. Dont count pennies for poor company and order from reputable company.”

Helpful Report

Posted 2 years ago

Hi Rashit, Thank you for your review. Unfortunately, for us to keep our delivery costs to a minimum we have to have strict requirements on road access for delivery. It seems that access to your property was too tight for our large lorries, which are the size of a double-decker bus. As a result of this, we would need to send your order on a smaller dedicated van which is more expensive and not our standard form of delivery. Hence the additional fee for delivery. We try to keep our deliveries as efficient as possible so that we can get all our deliveries done on time and also in a cost-effective manner. Our delivery processes have allowed us to keep our delivery costs down for our customers thus saving our customers money on their order. We try to offer a 1 size fits all for our customers online but in some cases where there is tight access, an additional fee is required to send your order on a smaller van. This 1 size fits all approach works 98% of the time. I hope this helps answer with your understanding of how our delivery process works and we are sorry we could not get our trucks into your property. Regards Insulation4less

Posted 2 years ago

“Best price online, better than my builder could get it. Quick delivery, very efficient service. I'd recomend Insulation4Less.”

Helpful Report

Posted 2 years ago

Thank you for choosing Insulation4less.co.uk, Katya! We're glad to hear that you found our prices competitive and our delivery quick and efficient. We hope you'll recommend us to your friends and family in the future.

Posted 2 years ago

“Excellent product and service by insulation 4less was excellent to”

Helpful Report

Posted 2 years ago

Ian, We're glad to hear that you're happy with both our product and service. We appreciate your business and look forward to serving you in the future. Thank you!

Posted 2 years ago

“Too early to rate the product yet, but very happy with the purchasing process. No problems whatsoever, goods delivered on time and in good condition. Kept well informed throughout the process and the delivery driver was very helpful. Couldn't ask for more.”

Helpful Report

Posted 2 years ago

Derrick, thank you for your review and feedback. We're glad to hear that you had a positive experience with the purchasing process and our delivery driver. We want our customers to have a great experience with us from start to finish!

Posted 2 years ago

“Great product great price delivery driver was really helpful will definitely recommend to others”

Helpful Report

Posted 2 years ago

Hey steven, We're glad you're happy with your insulation and our delivery driver. We hope you'll tell your friends all about us! Thanks again!

Posted 2 years ago

“hi the delivery i had is good but the job i got it for has stoped for now so all stored thank u for the order im happy ha ha thanks i will bye more latter in year .”

Helpful Report

Posted 2 years ago

Thank you for your response, Ronald! We're glad to hear you're happy with your delivery, and we hope you'll be back soon to order more insulation from us. Have a great day!

Posted 2 years ago

“Some of th thoughe boards were a bit warped which was annoying, however they were outside for a week or two, which I'm not sure would make a difference. Delivery was, prompt and price good”

Helpful Report

Posted 2 years ago

"Thank you for your review, Nichola. I'm sorry to hear that some of the boards were warped and that this caused some inconvenience. Our products are usually of very high quality, so I apologize for any issues with the order you received. We do our best to package and ship all products in a way that minimizes any potential damage, but unfortunately sometimes things can happen in transit. Please feel free to reach out if there is anything else we can do for you in the future."

Posted 2 years ago

“Very good product. Undamaged. I didn’t get my 1 hour notice for delivery but it worked out well”

Helpful Report

Posted 2 years ago

Hi Damian, thanks for your review of our insulation! We're glad you're happy with the product and that it arrived undamaged. I'm sorry to hear that you didn't receive a one-hour delivery notification, but glad it all worked out in the end. Thanks again for choosing Insulation4less!

Posted 2 years ago

“I have used insulation4less a few times now but was surprised their prices han'nt increased since begining of lockdown. This order was quoted for 4 to 5 working days delivery. To my astonishement my order arrived on the first working day, smazing. Thank you Insulation4less, i will recommend you to others👍👍”

Helpful Report

Posted 2 years ago

Thanks Stephen! We're glad to hear you've had a positive experience with us and that we were able to deliver on our promise of fast delivery. We hope you'll continue to choose us for all your insulation needs and will recommend us to your friends and family. Thank you again for choosing Insulation4less!

Posted 2 years ago

“Easy to order - delivery on time. Package of 11 100mm thick 2.4 X 1.2 boards all protected on pallet with shrink wrap. Driver had a forklift on back of truck and dropped package in rear of property - no unpacking sheets until we were ready to fit.”

Helpful Report

Posted 2 years ago

Thank you for the review. We're glad to hear that you found our ordering process easy and that our delivery arrived on time and in good condition. We hope you'll find the insulation boards easy to work with and that they provide the thermal performance you need. Thank you for choosing Insulation4less!

Posted 2 years ago

“Insulation turned up when expected and price very competitive. Delivery driver was very helpful too.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review, Richard. We're glad to hear that you were happy with both the price and the delivery of your insulation. The driver's assistance is always much appreciated. If you ever need any more insulation or have any other questions or concerns, please do not hesitate to reach out to us. We hope you'll be happy with our products for years to come.

Posted 2 years ago

“Excellent service at a competitive price. Would recommend your service to others.”

Helpful Report

Posted 2 years ago

Antony, We appreciate your response. We're glad to have been of service and we hope you'll tell your friends all about us if they're in need of insulation too. :)

Posted 2 years ago

“Excellent service, expensive delivery but so is everyone else.”

Helpful Report

Posted 2 years ago

Thank you for the review Paul. We're glad to have been of service and we appreciate your business. Delivery prices can be expensive, but that's the nature of the industry. We hope you'll continue to choose us for your insulation needs in the future. Thanks again!

Posted 2 years ago

“Product arrived on time, easy to deal with 👍”

Helpful Report

Posted 2 years ago

Hi Calum, thanks for your review of our insulation! If there's anything else we can do to help make your experience better, please don't hesitate to let us know. Thanks again for choosing Insulation4less!

Posted 2 years ago

“Price wise they are very competitive. Delivery was as promised and courier friendly and with good communication prior to delivery. Boards arrived in acceptable condition with minimal markings, bearing in mind they were delivered by courier.”

Helpful Report

Posted 2 years ago

"Hello Christopher, We're glad to hear that you found our prices competitive and that our delivery met your expectations. We appreciate you taking the time to write a review and we hope you'll consider us again for your future insulation needs. Thank you!"

Posted 2 years ago

Insulation4less is rated 4.6 based on 1,683 reviews