Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,677 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Insulation4less 5 star review on 18th November 2022

Marc Newton

Insulation4less 5 star review on 1st October 2022

Tony Handley

Anonymous

Anonymous // 01/01/2019

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“Good service, decent costs, and better than expected quality.”

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Posted 3 months ago

“Once again excelent service and products. My go to company for insulated plasterboard. fast delivery and good prices.”

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Posted 3 months ago

“Good product,shame about delivery charges as I need 6 more but not going to pay so much for delivery”

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Posted 3 months ago

“You totally ripped me off with the screws charging me nearly £10 to deliver them. Why didn’t you let me know? You were gonna charge me? Disgusting service I’ll never use you again.”

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Posted 4 months ago

Thank you for your review and feedback. We are sorry to hear you are unhappy with the delivery charge, however, we advise on both our product page and checkout area regarding any delivery costs for each product and we consider this to made clear to our customers before an order is finalised.

Posted 4 months ago

“Just great”

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Posted 4 months ago

“Placed orderd july 29th still haven't had a confirmed delivery date spoke to an agent who said there's no knowledge of my order, spoke on the phone to be told ill get back to, can't comment on the product as I haven't even received a delivery date even.”

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Posted 4 months ago

“Very competitive price. Good communication re delivery. Faultless delivery and timing.”

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Posted 4 months ago

“Excellent service start to finish. Delivery and driver excellent.”

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Posted 4 months ago

“Very good service and exceptional price compared to big named stores. I would definitely use again if needed. Thank you”

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Posted 4 months ago

“Does the job”

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Posted 5 months ago

“A great company provided me with the product I wanted easy purchase delivered on time and at good price thanks”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Ordering online was easy and delivery was quick. I was phoned not long after placing my order to confirm the next available delivery slot. Very happy and would use again.”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Arrived promptly and in good condition. Exactly what was ordered.”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Speedy delivery, exactly what I asked for and great product”

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Posted 5 months ago

“Have ordered from Insulation 4 less, in the past 3 months. Both times were for sheepwool insulation, delivered direct from Ireland. The price was cheaper than ordering direct from Sheepwool Insulation, and the best price I could find. The sheepwool insulation is manufactured in Austria, shipped to Ireland, then delivered by courier to the end customer. Delays are inevitable, but was kept up to date, by both Insulation 4 less, and Sheepwool Insulation Ireland. Parcelforce is the main courier for the UK, and Sheepwool Ireland supplies tracking information to avoid non-delivery. I will use Insulation 4 less in the future.”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Fast and communicative”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Appalling, I am a builder and ordered from this outfit because they had a competitive price - Big order. No response from them for 14day days! I tried calling emailing, messaging. Then a full week AFTER the product should have been delivered (two weeks from original order) they finally get in touch saying they cant fulfil the order - but they still have my money and I am waiting for the refund - honestly avoid like a plague or you'll catch a proper case of the bargain burns with these charlatans.”

Helpful Report

Posted 5 months ago

Hi Nick, Thank you for your review and feedback, please accept our sincere apologies for the delay in communication in regards to the stock issue with your order. We can assure you that this is not the norm. We are sorry that your experience has not lived up to our usual standard of Customer Service and this has now been addressed internally. Your feedback is greatly valued as we always strive to offer the best Customer Service possible. Your refund has now been processed in full and our Customer Service Manager has also reached out to your privately.

Posted 5 months ago

“Easy to order , service and price was good”

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Posted 5 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Easy to deal with just order online pay and delivery happens shortly after, I've used the company twice and the drivers have been very helpful as my road can be difficult to navigate they have driven the PIR board down on the forklift. I would recommend this company as it is a hassle free service and communication is good.”

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Posted 6 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

“Fast prompt service 5 starr delivery would highly recommend this company and use them again”

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Posted 6 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 5 months ago

Insulation4less is rated 4.6 based on 1,677 reviews