Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,683 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DELIVERY ON TIME ,GOOD QUALITY, WOULD USE AGAIN AND RECOMMEND”

Helpful Report

Posted 4 years ago

"Hi, Lynette Thank you for taking the time to write a review. We're glad to hear that you were happy with your insulation and would recommend us to others. We hope you'll keep us in mind for future projects."

Posted 2 years ago

“Excellent service fast delivery”

Helpful Report

Posted 4 years ago

"Hello, David We're so happy to hear that you had a positive experience with our company. We strive to provide the best possible service and we're glad that we were able to meet your expectations. Thank you for choosing Insulation4less and we hope to serve you again in the future!"

Posted 2 years ago

“What a great company and service. I would prefer you use local stockists, but they were particularily unhelpful! (a national company). Found the product I wanted with insulation4less, ordered, rang and checked a query with them, the product was delivered. What more could I want, keep up the good work :)”

Helpful Report

Posted 4 years ago

“This is great insulation at a good price. Delivery time was quick and the Sales people were very quick to update me on the delivery time. The delivery driver even helped me offload the insulation sheets!!”

Helpful Report

Posted 4 years ago

Thank you for your kind words, Andy! We're glad you found our insulation to be a good value and that our delivery process worked smoothly for you. We appreciate the help of our drivers in getting the product to our customers safely and efficiently. Thank you for choosing Insulation4less!

Posted 2 years ago

“I ordered Celotex and they sent me some other branded product. Customer service for delivery was good which is why its 3* and not 1* for sending an inferior product.”

Helpful Report

Posted 4 years ago

“Goods arrived on time but with damage. I did email to say that I'd have to replace a couple of sheets and someone got back to me to say they'd look into it. I have not heard anything since.”

Helpful Report

Posted 4 years ago

“The product and ordering online was fine,was impressed with the tracking so I could keep an eye on what time it was being delivered.As I was not at address I was able to track and get there a few minutes before delivery,shame when the driver opened truck up it was not on the vehicle,he rang the dispatch office. He was told to clear it off his hand held device for delivery details,I was expecting a call just to apologize and a re-delivery date.Never got one untill the next day off another driver to say he was outside the address to deliver goods.Driver was very good and helpfull, I was just a little annoyed that there was no contact before hand to arrange time/day ect.I was satisfied with the goods though so not all bad and i would use again.”

Helpful Report

Posted 4 years ago

“Very efficient and the delivery driver helpful.”

Helpful Report

Posted 4 years ago

"We really love to hear back from you about our service and product. We're happy to know that you found our work efficient and the delivery driver helpful. Your satisfaction is our top priority and we appreciate your business. Thanking You!!"

Posted 2 years ago

“the goods were fine and there was clear communication from the central office however the driver made absolutely no attempt to maintain distance and insisted I sign for the delivery, (using his pen). I am in a vulnerable group and am shielding, I told him to maintain two metres distance but he ignored me. He needs raining”

Helpful Report

Posted 4 years ago

“Great service prompt delivery what more could you ask for”

Helpful Report

Posted 4 years ago

"Thank you for writing a review, We're glad to have been able to deliver the insulation you needed in a timely manner and will do the same in the future. Thanking you again!"

Posted 2 years ago

“Great service prompt delivery what more could you ask for”

Helpful Report

Posted 4 years ago

"Thank you for writting a review, We're glad to have been able to deliver the insulation you needed in a timely manner and will do the same in future. Thanking you again!"

Posted 2 years ago

“though service and delivery was efficient and at a good price, the boards were all slightly damaged,and as they are going to visible this was not good, I also enquired about painting them with emulsion I was told they could not be painted, if they are first treated with an acid etching fluid they will take an emulsion paint,this may be of use if you get the same question. roger gardiner.”

Helpful Report

Posted 4 years ago

“Very good service and good quality”

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Posted 4 years ago

We are so grateful for your kind feedback, Nadine! We're glad to hear that you were happy with both our service and the quality of insulation we provided. We hope you'll recommend us to your friends and family in the future.

Posted 2 years ago

“All Knauf products what we have tried were the highest of quality. Also a customer service of insulation 4less was second to none; I need to mention Stephen who has made communication easy and promt. Thank you very much!”

Helpful Report

Posted 4 years ago

Dear Sanita, Your feedback is very much appreciated! Our products are of extreme high quality and we're so happy to hear that you've had a positive experience with our products and with our customer service.

Posted 2 years ago

“Top service, quick and pleasant delivery/driver. Items were spot on!”

Helpful Report

Posted 4 years ago

"Thank you for choosing Insulation4less, Martin. We're glad to hear that you were happy with our products and service. Your satisfaction is our top priority! If you ever need insulation supplies in the future, please don't hesitate to contact us. We would be happy to help!"

Posted 2 years ago

“Excellent Service and very competitive price dealt with a lady called Shirley ever so helpful Highly recommend”

Helpful Report

Posted 4 years ago

"Hey Michael, Thank you for taking the time to write a review of our services. We're glad to hear that you had a positive experience working with Shirley and that you found our prices to be competitive. We appreciate your recommendation and hope that you'll keep us in mind for future insulation needs."

Posted 2 years ago

“Service was excellent and great product delivered on time. I will certainly use this company again”

Helpful Report

Posted 4 years ago

"Hi, Nick We are happy about your kind words and five-star review of our service! We're glad to hear that you were pleased with the product we delivered and that we were able to meet your expectations. We hope to have the opportunity to work with you again in the future. Thanks again,"

Posted 2 years ago

“Brilliant service, would definitely recommend”

Helpful Report

Posted 4 years ago

Thank you for your valuable feedback, Richard! We're so glad to hear that you had a great experience with our company and would recommend us to others. It's feedback like this that helps us continue striving to provide the best possible service. Thanks again for choosing Insulation4less!

Posted 2 years ago

“Can't fault this company. 1st class service and trackable delivery with eta so didnt need to hang about all day. Would definitely recommend and use again. Prices competitive too.”

Helpful Report

Posted 4 years ago

"We're so glad to hear that you had a positive experience with our company. Our team strives to provide the best possible customer service and we're happy to know that we met your expectations. We appreciate your recommendation and look forward to serving you again in the future. Thanking you again!!"

Posted 2 years ago

“Spot on good price rapid delivery no damage and great communication. Would use again and recommend to anyone.”

Helpful Report

Posted 4 years ago

"Hey Christopher, Thank you for choosing us!! We're glad to hear that you had a pleasant experience with us and would happily recommend our services to others. If there is anything that we can help you with, please do not hesitate to let us know. "

Posted 2 years ago

Insulation4less is rated 4.6 based on 1,683 reviews