Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,701 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the delivery driver who was very helpful! Product was well wrapped and easy to use just as I’d hoped. not as cheap as insulation rolls but much easier to handle and more importantly easier to move should future access be required.”

Helpful Report

Posted 3 years ago

Hey Tony, thanks alot! We're glad he was able to help make your experience a good one. I'm also happy to hear that you found the product easy to use and that it met your expectations. Thank you for choosing Insulation4less and we hope you'll be back with us again in the future!

Posted 2 years ago

“Great product and very reasonable price”

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Posted 1 day ago

“Great product and fast delivery”

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Posted 4 days ago

“The website was very clear with added information about the various PIR boards that I was looking at. Prices were extremely competitive, and delivery free after spending over a certain amount. After looking at my joist depths , I purchased the Celotex 100mm boards. Delivery was very quick and the driver extremely courteous. 5 stars all round 👌”

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Posted 5 days ago

“definitely not recommend the company delivery failed two times as was promised . also have to pay 10 for the delivery which was late 2 week. Not happy at all”

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Posted 1 week ago

Hi Adam, Thank you for your feedback. We completely understand how frustrating this must have been. Unfortunately, the issues were caused by circumstances beyond our control with the courier company. However, as a goodwill gesture, we will refund your delivery fee. If there’s anything else you would like to discuss, please don’t hesitate to let us know. Kind regards Orla Cassidy Customer Service Manager Insulation4less

Posted 6 days ago

“Items delivered on time and in good condition”

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Posted 1 week ago

“Excellant company to deal with. Delivery and notifications all spot on thank you.”

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Posted 1 week ago

“Very good quality, very fast delivery and the delivery driver was so helpful when my materials arrived. 100 percent will shop with your company again.”

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Posted 2 weeks ago

“Very pleased with this company, good price and delivery . It did arrive a day earlier and I was out but the driver was excellent and put it in the garage as it was raining . I'll be coming back for more .”

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Posted 3 weeks ago

“Outstanding service and communication. Product as advertised and easy to install thank you”

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Posted 3 weeks ago

“Easy to order and arrived in time without any issues at all.”

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Posted 3 weeks ago

“Good price, delivered promptly, all good.”

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Posted 1 month ago

“I needed a lightweight product to insulate between the joists of a wooden structure. The product supplied by insulation 4 less was ideal. Using the online ordering system was straightforward and delivery was made within a couple of working days.”

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Posted 1 month ago

“Perfect company to deal with no messing about order placed plenty of communication delivered rapidly exactly as described”

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Posted 1 month ago

“Good price, good communication, and delivery slick. What not to like?”

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Posted 2 months ago

“Great price, arrived on time and as ordered”

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Posted 2 months ago

“I ordered 36 sheets of insulation on-line, your site said 3 - 5 working days, this was ordered on the 8th of January and didn't receive it until the 21st January, I had to call customer services about 6 times, and was promised a call back each time, that never happened. At one point delivery was promised on the 17th, and did not turn up. This cost me time and money waiting, as I had men on site waiting. I will never use them again, and all should avoid them.”

Helpful Report

Posted 2 months ago

Hi Steve, Thank you for your feedback. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the delay in delivering your order. We strive to deliver all orders within our estimated time frame, but, occasionally some orders can take longer than anticipated due to transport factors and other issues that may be outside our control. We have reviewed the call logs and can see that you did indeed call several times to which we either called or emailed back with updates regarding your delivery. We acknowledge that this may have been slower than our normal standards of communication, our apologies for this. We cannot however find any detail on a notification advising delivery would be on the 17th but rather the 21st. Again, please accept our apologies on delivery being outside of our estimated time frame and for the delay in updates.

Posted 2 months ago

“Ordered 15 75mm celotex/ecotherm and some plasterboard which when I first ordered said it was going to arrive at XYZdate. I booked the time off but then they messaged saying they didn’t have everything in stock so I had to cancel it and rebook which is a faff. It turned up and the SIG delivery company was great. The quality of the boards was great too. The 2nd time I ordered from them it said I was going to receive them in around 3-5 working days and they turned up next day which sounds great but I was at work so I was unable to recieve the goods and inspect them for damage. (Some had minor damage but not unusable). Overall, speedy delivery (just as long as you don’t care when it turns up) and good quality boards. 3/5”

Helpful Report

Posted 2 months ago

Hi Ross, Thank you for taking the time to share your experience with us. We’re glad to hear that you were satisfied with the quality of the boards and the overall service provided. Ensuring that our products meet your expectations is a top priority for us. We sincerely apologise for the inconvenience caused by the stock issue during your first order. We understand how frustrating it can be to adjust plans, and we’ll work to ensure better communication and stock updates in the future to avoid such situations. Regarding your second order, we’re sorry that the early delivery caught you off guard. While we aim to exceed expectations by delivering promptly, we recognise the importance of giving you notice. Thank you again for your understanding and for choosing us for your materials. If there’s anything we can do to assist you further, please don’t hesitate to contact us directly.

Posted 2 months ago

“A plus service from start to finish. Great prices and kept up too date on delivery. Delivered quickly and dropped exactly where I wanted. Highly recommend Insulation4less.”

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Posted 2 months ago

“I couldn't be more pleased with the quality and value for money these insulation sheets are. Delivered quickly, delivery man was so helpful and in plenty of time to be available when the job required.”

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Posted 2 months ago

“Reliable cheaper and delivered on time so will be using insulation4 less a lot more”

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Posted 3 months ago

Insulation4less is rated 4.6 based on 1,701 reviews