instruments4music Reviews

Name: instruments4music
Address: Osprey House, Featherby Way, Purdeys Ind Est, Rochford
Rating: 4.77

4.8 Rating 2,043 Reviews

95 %

of reviewers recommend instruments4music

Company Reviews

Metrics

Info

4.8

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

Support@cyrane.com

Location:

Osprey House, Featherby Way, Purdeys Ind Est
Rochford
SS4 1LD

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instruments4music 5 star review on 2nd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My instrument arrived promptly and was of good quality. Thank you.”

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Posted 7 years ago

“Great stand to hold my iPad whilst I practice my saxophone 🎷 . Good quality and excellent, good value and fast delivery.”

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Posted 7 years ago

“Great product well pleased”

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Posted 7 years ago

“Ordered a carry case for my Ukulele concert. received a Ukulele stand”

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Posted 7 years ago

Thank you for taking the time to leave us feedback. I can see that due to a warehouse issue, your label was put on an incorrect box and as such you were sent the incorrect item. I can only apologise for this error and am pleased to say these instances are few and far between. I have fed back this information to our warehouse manager. It is my understanding that we have said you can keep the stand with our compliments and the bag will be sent on on an overnight service for you. We accept that this does mean your bag will be a day or two later than anticipated, but we hope the free ukulele stand can be of some use to you and hope to serve you again in the near future.

Posted 7 years ago

“Was exactly what we asked for in quality and price”

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Posted 7 years ago

“Good instrument for the price. Remember to use the rosin which is supplied with the violin, on the bow..we used sandpaper to make the rosin powdery before applying to the bow.”

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Posted 7 years ago

“I had the sleigh bells for the Christmas Gig.....makes a difference, and not too costly.”

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Posted 7 years ago

“Very good value instrument. Accessories a bonus considering what we have paid in the past for grandchildren's keyboards. Excellent communication, speedy delivery and all round excellent service. Thank you.”

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Posted 7 years ago

“Item was well packaged good delivery time good price,will use website again for purchases.”

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Posted 7 years ago

“Absolutely spot on... Many thanks”

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Posted 7 years ago

“Excellent service and fast delivery. Got a bass guitar for Xmas and needed amp great price and sounds great”

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Posted 7 years ago

“Nice instrument (cello). Unfortunately, the sound post had become dislodged during transport. Not the fault of the company, of course, but caused a bit of grief on Christmas Day. Quick delivery and good comms.”

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Posted 7 years ago

“awful customer service. do not recommend.”

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Posted 7 years ago

Thank you for taking the time to leave us a review. I can see from the notes on your account that your order was cancelled prior to shipment and we have asked Paypal to issue you a refund. I believe there may be an issue Paypal side with your account, please contact Paypal or get in touch directly so we can explain what the issue may be.

Posted 7 years ago

“Very easy to do and very quick delivery, could not ask for more great service, 5 stars.”

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Posted 7 years ago

“a quick delivery well in time for Christmas.”

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Posted 7 years ago

“Very prompt despatch and delivery, thank you.”

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Posted 7 years ago

“Excellent super fast service at such a busy time”

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Posted 7 years ago

“Christmas present for my son. It’s great he was over the moon with it”

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Posted 7 years ago

“Exactly what we wanted. Daughter loves full size keyboard.”

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Posted 7 years ago

“Bought for my granddaughter. She is over the moon with it. And I now want one myself.”

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Posted 7 years ago

instruments4music is rated 4.8 based on 2,043 reviews