instruments4music Reviews

Name: instruments4music
Address: Osprey House, Featherby Way, Purdeys Ind Est, Rochford
Rating: 4.77

4.8 Rating 2,036 Reviews

95 %

of reviewers recommend instruments4music

Company Reviews

Metrics

Info

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

Support@cyrane.com

Location:

Osprey House, Featherby Way, Purdeys Ind Est
Rochford
SS4 1LD

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instruments4music 5 star review on 2nd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value, fast delivery”

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Posted 6 years ago

“Quick Delivery”

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Posted 6 years ago

“Everytime i tune it in it untunes poor quality”

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Posted 6 years ago

Thank you for taking the time to leave us a review. I can't see any notes on your account that you have contacted us about this to try and resolve. Could you please contact us so we can discuss the problem in more detail and come up with a suitable resolution. We haven't had this problem on the item before, so it may need investigating.

Posted 6 years ago

“Brilliant service, very fast delivery.”

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Posted 6 years ago

“Just what I needed!”

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Posted 6 years ago

“Excellent product, fast delivery.”

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Posted 6 years ago

“The clamp was broken any you were unable to supply a replacement. Now awaiting refund”

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Posted 6 years ago

Thank you for taking the time to leave us a review. Sorry that your item was received damaged. All goods leave us in tip top condition, however regrettably on odd occasions, things can get damaged in transit. A refund has been arranged for you. We apologise for any inconvenience caused.

Posted 6 years ago

“Prompt service”

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Posted 6 years ago

“Love my bass. Excellent service and next day delivery. Couldn’t be happier.”

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Posted 6 years ago

“Excellent delivery. Keep up to date with delivery and great item.”

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Posted 6 years ago

“Excellent piece of kit, haven't spilled a drop of water since fitting holder, kicked over many a glass before and had a few heart stopping moments with liquid and electrics , worth every penny.”

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Posted 6 years ago

“They delivered what I ordered.”

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Posted 6 years ago

“Is a product that does what it says on the tin”

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Posted 6 years ago

“Good solid guitar stand and a great price n fast delivery what not to like thanks”

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Posted 6 years ago

“Big bass drums: we are using for a pantomime comedy sketch it is very funny thanks to the drum! I will need 1 more! Hoping you get more in soon”

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Posted 6 years ago

“The instrument in question was a baritone ukulele one of the position markers had fallen out and the bridge had been positioned incorrectly which meant the strings were going from left to right over the length of the fret board this of course also affected the intonation”

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Posted 6 years ago

Thank you for taking the time to leave us a review. I can see from the notes on your account that you have spoken to one of our customer service assistants and this matter has been resolved. All of our instruments are quality checked and we apologise that on this occasion, the goods you received were below our usual high standard.

Posted 6 years ago

“I haven’t received my order yet...?”

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Posted 6 years ago

Thank you for taking the time to leave us a review. I understand you have spoken to one of our customer service assistants & resolved this matter. The Royal Mail service can be slightly slower this time of year due to increased parcel volumes, we apologise for any inconvenience this may have caused and recommend that all urgent items are upgraded to the next day service if their delivery is time critical this time of year. We hope to be able to serve you again in the near future.

Posted 6 years ago

“Quick delivery - no hassles!”

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Posted 6 years ago

“Great range of products complemented by excellent service and customer support.”

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Posted 6 years ago

“Thank you for sending it promptly, it's a christmas present so that's one ticked off the list! It arrived safely, intact and makes a great metallic sound. Very happy. Merry Christmas to you all! Best wishes Sarah”

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Posted 6 years ago

instruments4music is rated 4.8 based on 2,036 reviews