instruments4music Reviews

Name: instruments4music
Address: Osprey House, Featherby Way, Purdeys Ind Est, Rochford
Rating: 4.77

4.8 Rating 2,036 Reviews

95 %

of reviewers recommend instruments4music

Company Reviews

Metrics

Info

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

Support@cyrane.com

Location:

Osprey House, Featherby Way, Purdeys Ind Est
Rochford
SS4 1LD

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instruments4music 5 star review on 2nd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and efficient service.”

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Posted 6 years ago

“My instrument is lovely!”

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Posted 6 years ago

“order can well with in time and all as expected. The product was a good price and postage wasn't unreasonable.”

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Posted 6 years ago

“Prompt and effective response to my order. The goods were described accurately and arrived exactly as advised by the tracking service. Excellent.”

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Posted 6 years ago

“The ordering process was quick and easy, and the item was delivered within 2 days after the purchase. It more than accommodates my Mandolin, and I am extremely happy with my purchase.”

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Posted 6 years ago

“Does everything I want it for”

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Posted 6 years ago

“Disappointed I was told that an item wasn’t available. When queried was told it would be sent out free of charge - would expect this anyway due to the fact it isn’t my fault! Shouldn’t be made to feel as they are doing me a favour! Not impressed.”

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Posted 6 years ago

Thank you for taking the time to leave us a review. I can see from your order you ordered several different items and unfortunately one was put on back order. I think there may have been some confusion here, our sales adviser explained the process that any back ordered items are sent on with no additional carriage charges. This isn't to make you feel as if we are doing you a favour. Our standard protocol is advise the how the whole system works and how charges are applied so there is no confusion to the client, (we do have some customers that have concerns that a back order may cost them more). Apologies that you felt it wasn't explained to you in this way. We hope you are happy with your purchase and the goods received.

Posted 6 years ago

“Good price, quick delivery”

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Posted 6 years ago

“Quality product at a very competitive price. Delivered on time as promised. Will definitely recommend to family and friends.”

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Posted 6 years ago

“Just very good would definitely use them again. A”

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Posted 6 years ago

“A good guitar which looks brilliant and sounds great, and very well packaged with fast delivery!”

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Posted 6 years ago

“Item arrived very quickly. Great service!”

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Posted 6 years ago

“On time delivery and very impressed with packaging and instrument itself.”

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Posted 6 years ago

“My instrument arrived promptly and was of good quality. Thank you.”

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Posted 6 years ago

“Great stand to hold my iPad whilst I practice my saxophone 🎷 . Good quality and excellent, good value and fast delivery.”

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Posted 6 years ago

“Great product well pleased”

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Posted 6 years ago

“Ordered a carry case for my Ukulele concert. received a Ukulele stand”

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Posted 6 years ago

Thank you for taking the time to leave us feedback. I can see that due to a warehouse issue, your label was put on an incorrect box and as such you were sent the incorrect item. I can only apologise for this error and am pleased to say these instances are few and far between. I have fed back this information to our warehouse manager. It is my understanding that we have said you can keep the stand with our compliments and the bag will be sent on on an overnight service for you. We accept that this does mean your bag will be a day or two later than anticipated, but we hope the free ukulele stand can be of some use to you and hope to serve you again in the near future.

Posted 6 years ago

“Was exactly what we asked for in quality and price”

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Posted 6 years ago

“Good instrument for the price. Remember to use the rosin which is supplied with the violin, on the bow..we used sandpaper to make the rosin powdery before applying to the bow.”

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Posted 6 years ago

“I had the sleigh bells for the Christmas Gig.....makes a difference, and not too costly.”

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Posted 6 years ago

instruments4music is rated 4.8 based on 2,036 reviews