INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 617 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service. Would highly recommend.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Long wait time and then told delayed three more months. Looking to cancel order”

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Posted 3 years ago

Hi Victor, Sorry your light has been significantly delayed. Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders (as you will have seen from the various updates we have been sending out), but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply cant give any guarantees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused. Finally, as we have said in all of our notifications, we will totally understand if you wish to cancel, just let us know and we will make an immediate 100% refund.

Posted 3 years ago

“Great price (floor anglepoise), fast and efficient delivery. Would definitely shop with them again”

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Posted 3 years ago

Hi Barbara, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Such a great lamp!”

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Posted 3 years ago

“Customer service is good but waiting time for light is long.”

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Posted 3 years ago

Hi Charlotte, Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholdent to the manufacturers letting us know the status, and quite often they simply cant give any guarentees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused.

Posted 3 years ago

“Ordered a Tom Dixon melt 3 light which turned up within a week, perfectly packaged. I would recommend this company for their great service and the fact that they notified me ahead of the delivery.”

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Posted 3 years ago

“Ordered an Anglepoise lamp for my grandson, found what I wanted at Inspyerlighting and at a better price than John Lewis. Delivered promptly.”

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Posted 3 years ago

Hi Michael, Thanks so much for leaving your review. We hope your grandson enjoys his lamp

Posted 3 years ago

“light is bright where needed. Seagrass is wonderful colour for the lamp body.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase

Posted 3 years ago

“Ordered 3 org wall lights by Dcw, service fantastic and light beautiful / thank you so much”

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Posted 3 years ago

Hi Rachel, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Beautiful lamp and beautifully quick to deliver”

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Posted 3 years ago

Pleased to hear you like your new lamp, thank you for the positive feedback

Posted 3 years ago

“It is good to find a supplier with a good web sight and customer service that actually suported customers.”

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Posted 3 years ago

Thank you so much for your positive feedback, enjoy your new purchase

Posted 3 years ago

“Arrived as agreed.”

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Posted 3 years ago

“After placing my order I was particularly impressed by the standard of direct contact from Inspyerlighting to set expectations, to keep me informed of progress, and finally to the delivery itself which happened exactly as I was told it would. All at an excellent price.”

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Posted 3 years ago

Hi John, thanks so much for leaving the review, we really hope your enjoying your Flos Arco Floor Lamp . If you get a chance, we’d love to see a picture of the lamp when it’s in place. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting. Enjoy your new purchase

Posted 3 years ago

“when i ordered was told lamp would be sent by end of December. I have heard nothing since, lamp hasn't shipped and yet you're asking for a review.”

Helpful Report

Posted 3 years ago

Hi Stephanie, I'm really sorry that your item has been delayed so significantly and I understand the review request may seem inappropriate but this is an automated request and goes out to all our customers regardless. I have looked into your order and we did write to you on 17th Dec to advise of the delays to your order and we have provided a further 4 updates since then. We have offered you a refund on every communication. Regarding the delays themselves, sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff numbers, office closures and reduced factory capacity etc. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply cant give any guarantees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise again for any inconvenience caused.

Posted 3 years ago

“Order not arrived yet after ordering in earlier December. Appreciate the delay at the ports but there should have been more stock readily available. It was meant to be a Christmas present”

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Posted 3 years ago

“Great Service. Well packaged.”

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Posted 4 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Wide range of quality lighting. Straightforward to deal with. Prompt service”

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Posted 4 years ago

Hi Adam, thanks so much for your feedback, hope your enjoying your HDCW Editions In The Tube 100-500 Outdoor Wall Light or Suspension Light. If you get a chance, we’d love to see a picture when it’s in place. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting. Enjoy your new purchase!

Posted 3 years ago

“I received great service from Inspyer Lighting. A product I’d ordered arrived from the manufacturer with parts missing. I called Inspyer and between them and the manufacturer, they ensured that a replacement product was sent within 2 days. Absolutely brilliant customer service. Lovely pendant lights from Anglepoise too, and at a great price. I would definitely use Inspyer Lighting again.”

INSPYER LIGHTING 5 star review on 7th January 2021

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Posted 4 years ago

Hi Janet, Thank you so much for your positive feedback, your Anglepoise Original 1227 Midi Pendants look fantastic over your table. Beautiful cat btw. Enjoy your pendants.

Posted 3 years ago

“Sold me a lamp with estimated delivery in 5 days, turns out it’s on the wrong side of the channel, hoping delivery might happen in 5 weeks, but no guarantee”

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Posted 4 years ago

Hi Ewan, I'm really sorry that your item was been delayed, hopefully you're please with it now that it has arrived! I have looked into your order and we did write to you on 17th Dec to advise of the delays to your order and we provided 3 further updates until you received your light. We also offered you a refund on every communication. Regarding the delays themselves, sadly almost all lighting (and other) manufacturers have faced significant delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff numbers, office closures and reduced factory capacity etc. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply can't give any guarantees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise again for any inconvenience caused.

Posted 3 years ago

“perfect bedside lamp to make a pair, well priced, delivered promptly and well packaged.”

Helpful Report

Posted 4 years ago

Hi Julie, Really pleased to hear that you like the lamp and that you were happy with the service. If you get a chance, we’d love to see a picture of your new Anglepoise 90 Mini Mini Desk Lamp when it’s in place. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting. Enjoy your new purchase!

Posted 3 years ago

INSPYER LIGHTING is rated 4.8 based on 617 reviews