INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 617 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of lighting, good prices and delivery is also good. Items are always well packaged.”

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Posted 3 years ago

“I was very pleased with the quality of service regarding my recent purchase. Pleasant helpful staff. Well done!”

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Posted 3 years ago

“Very good communication not just for selling but also post sale by giving delivery updates. Prices are competitive.”

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Posted 3 years ago

“Great selection, decent discounts”

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Posted 3 years ago

“Some great products for great prices.”

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Posted 3 years ago

Really glad you like our store and we hope you enjoy your purchase!

Posted 3 years ago

“Exactly as described, fast service and good communications. Very happy with my experience and purchase.”

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Posted 3 years ago

Really glad you like our store and we hope you enjoy your purchase!

Posted 3 years ago

“I am still waiting for the base to arrive, 4 months later.”

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Posted 3 years ago

Dear Christopher, We are so sorry that you have experienced such a long delay waiting for part of your order to arrive. We have investigated your order and can see that the lamp and base arrived with us towards the end of May and we asked if you wanted to ship this for you (so that you'd have a fully functioning desk lamp) ahead of the wall bracket that wasn't due back in stock until the end of July (we also offered a full refund), and you asked us to ship the lamp and base and you would wait for the wall bracket. Sadly the shipment of wall brackets from Anglepoise was further delayed and only arrived in with us last week. As soon as this had been checked and processed we shipped it out to you and you should now be in possession of all parts of the lamp. We can only apologise for the extensive delays to completing your order, unfortunately Anglepoise have suffered horrendous delays due to global supply chain issues compounded by Brexit and Covid. We recognise, however, that our communication could have been better regarding the most recent delay and would be happy to offer you a £20 gift voucher to spend in our store as a gesture of goodwill. Please email info@inspyerlighting.co.uk if you wish to access the voucher. Our apologies once again and we hope that this does not affect your enjoyment of the lamp. Best, The Inspyer Team

Posted 3 years ago

“Very good service, perfect comunication and very well quality lamps.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Anglepoise light was priced at a competitive rate. There were several long delays in delivery of the item, possibly down to Brexit and/or COVID, otherwise 5 stars.”

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Posted 3 years ago

Dear Christopher, We are really sorry you had such a long delay in receiving your light, Anglepoise had terrible problems with their global supply chain over the last 18 months (as have most lighting manufacturers) all exasperated by Brexit and Covid. We're glad you have now received it though, and we do hope that the delay hasn't affected your enjoyment of the lamp (we love the Anglepoise Paul Smith lamps btw)! Best, The Inspyer Team

Posted 3 years ago

“We placed an awkward order which Inspyer advised would take a long time to sort. They sorted it, but most importantly, kept us up to date as it progressed. Can't fault that.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Fantastic customer care from the team at Inspyer. They made sure to keep me updated about my shipping progress, even with COVID delays causing havoc to shipments. Once notified about a faulty screw, they immediately helped me source a spare part form the maker and kept checking in to make sure I had received the replacement. I felt safe to be ordering from the other side of the world. Thank you!”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Ordered some light pendants and bulbs came quick and came very well packed! Really happy with service.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“I purchased a Paul Smith edition Anglepoise lamp and the lamp was exactly as advertised, a good price and arrived when scheduled. I would use Inspyer Lighting again on that basis”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Product was competitively priced, arrived as described and in a timely manner. No complaints at all.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Excellent company to deal with. No complaints at all.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“Customer services were very helpful when I wanted to change the colour. They made the return very easy and I am absolutely thrilled with my Tom Dixon Melts!”

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Posted 3 years ago

Dear Liz, We're really glad your happy with our service and we hope you enjoy your Tom Dixon lights (we love the Melt range btw!)! Thanks, The Inspyer Team

Posted 3 years ago

“Lovely product and excellent price and service from Inspyer lighting”

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Posted 3 years ago

“Really pleased with the product, had to wait a bit for it but communication from the company was good.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“I’m so pleased with my Anglepoise lamp. There was a bit of a delay due to the pandemic, however, the Inspyer team kept me informed and were very helpful. I will certainly purchase from this online shop again.”

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Posted 3 years ago

Really glad your happy with our service and we hope you enjoy your purchase!

Posted 3 years ago

“This is a lovely light and shade and the ethos is very nice as well, with a personal note in the box. The catch; it is expensive. But if you can afford it it feels like the money is being used in an ethical way.”

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Posted 3 years ago

Marco, thanks so much for leaving the review, we really hope your enjoying your Graypants Scraplight Moon Pendant Light. If you get a chance, we’d love to see a picture of the light when it’s in place. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting. Enjoy your purchase

Posted 3 years ago

INSPYER LIGHTING is rated 4.8 based on 617 reviews