INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 607 Reviews

94 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great delivery.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Great product and timely service.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Excellent service, very swift delivery. Couldn't be happier with my new lights which were cheaper here than elsewhere.”

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Posted 3 years ago

Hi Kathryn, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your new pendants. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Ex light but very delayed delivery That’s ok D King”

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Posted 3 years ago

Hi Dolina, We are really glad you like the light and I am sorry it took so long to arrive. We do put the estimated lead times on the website but sometimes there are exceptional and unavoidable delays. Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply can't give any guarantees on when ships will arrive and get through customs, etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused.

Posted 3 years ago

“Had stock at Christmas when no one else did. Efficient service. Very happy with product.”

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Posted 3 years ago

Delighted to hear that you were happy with our service, hope your enjoying your new Anglepoise lamp.

Posted 3 years ago

“Loved my lights so classic. Delivery was a little extended but I knew that before I ordered, was quicker than I expected based on their notification so overall was good. The light itself has a little set up, be care read instructions fully before you start. The light is balanced for the included bulb. I wanted to use a different bulb that was heavier but was able to use the instructions to rebalance the light to work as normal. I would highly recommend this light.”

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Posted 3 years ago

“Excellent service. The Anglepoise lamp I wanted was listed as available, but not until after Christmas. When I rang to speak to the sales team I was informed about the situation, which gave me confidence to order. Throughout the sales team have kept me up to date when I have rung to enquire. I never once felt they were “trying to pull the wool over my eyes”, but always giving me the latest information as they understood it. Not easy in these uncertain times of Covid and Brexit!”

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Posted 3 years ago

Hi David, Thank you so much for taking the time to give us a review, I will pass on your message to the sales team. Enjoy your new purchase

Posted 3 years ago

“Brilliant prices and service, and most importantly keeping me informed was great. A happy customer. Thanks”

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Posted 3 years ago

Hi Steve, Thanks so much for taking the time and leaving us your review, We hope your enjoying your new pendant and wall light.

Posted 3 years ago

“The wall lights we purchased are beautiful quality pieces. We are delighted with both the items and delivery time.”

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Posted 3 years ago

HI Veda, Thanks so much for leaving your review, we're delighted to hear your happy with your new wall lights. If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Great lighting products, great service”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Excellent product and excellent service. Would highly recommend.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Long wait time and then told delayed three more months. Looking to cancel order”

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Posted 3 years ago

Hi Victor, Sorry your light has been significantly delayed. Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders (as you will have seen from the various updates we have been sending out), but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply cant give any guarantees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused. Finally, as we have said in all of our notifications, we will totally understand if you wish to cancel, just let us know and we will make an immediate 100% refund.

Posted 3 years ago

“Great price (floor anglepoise), fast and efficient delivery. Would definitely shop with them again”

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Posted 3 years ago

Hi Barbara, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Such a great lamp!”

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Posted 3 years ago

“Customer service is good but waiting time for light is long.”

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Posted 3 years ago

Hi Charlotte, Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholdent to the manufacturers letting us know the status, and quite often they simply cant give any guarentees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused.

Posted 3 years ago

“Ordered a Tom Dixon melt 3 light which turned up within a week, perfectly packaged. I would recommend this company for their great service and the fact that they notified me ahead of the delivery.”

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Posted 3 years ago

“Ordered an Anglepoise lamp for my grandson, found what I wanted at Inspyerlighting and at a better price than John Lewis. Delivered promptly.”

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Posted 3 years ago

Hi Michael, Thanks so much for leaving your review. We hope your grandson enjoys his lamp

Posted 3 years ago

“light is bright where needed. Seagrass is wonderful colour for the lamp body.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase

Posted 3 years ago

“Ordered 3 org wall lights by Dcw, service fantastic and light beautiful / thank you so much”

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Posted 3 years ago

Hi Rachel, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Beautiful lamp and beautifully quick to deliver”

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Posted 3 years ago

Pleased to hear you like your new lamp, thank you for the positive feedback

Posted 3 years ago

INSPYER LIGHTING is rated 4.8 based on 607 reviews