INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 617 Reviews

95 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took longer than expected from order date, partly due to UPS delivering on non scheduled date and leaving the delivery in an unknown location. Customer service at Inspyer prompt to look into it, and item eventually received as expected.”

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Posted 3 years ago

Dear Mark, sorry to hear about the issues you've had. I have discussed with our customer service team, whom I know you've been in touch with, and they are in contact with UPS to establish what has happened. We normally find UPS to be one of the most reliable delivery companies, but occassionaly there are issues. Sadly these issues are beyond our control but we will do everything we can to resolve and get you your light. Regarding the three weeks for delivery, we do state on our webpage for your item that the dispatch time is 10-15 working days, but sadly, at the moment with various Covid and Brexit related delays the manufacturers are sometimes taking longer to get stock delivered to us. Once again, sorry for the issues you have had but our team will work hard to resolve them asap for you.

Posted 3 years ago

“Great product well packed - delivery longer than expected but to be fair I was offered the option of cancelling order.Seemed expensive but now we have the product the quality speaks for itself.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Absolutely overjoyed with my Anglepoise floor lamp. Superbly and securely packaged, easily assembled and makes it all the more enjoyable knowing I bought it at a great discounted price. I can’t stop staring at it, a beautiful piece of 20th century design. Many thanks!”

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Posted 3 years ago

Hi Martin, Delighted to hear your enjoying your new Anglepoise Original 1227 Floor Lamp. If you have time please feel free to send us a photo of your new purchase. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting

Posted 3 years ago

“Only reason it's not four stars is that there was a delay in delivery caused by the supplier so not really Inspyer's fault. Communication was good.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Great customer service extremely helpful and no delays”

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Posted 3 years ago

Thank you so much for your feedback, I will pass on positive reply to the Inspyer team. Enjoy your new purchase!

Posted 3 years ago

“Good pricing, really pleased with the product.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Excellent product, arrived as scheduled, helpful customer services.”

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Posted 3 years ago

Hi Joanne, Thank you so much for leaving your review, delighted to hear that you were happy with our service. We hope you enjoy your new Anglepoise Original 1227 Mini Desk Lamp

Posted 3 years ago

“Found the Tala bulb I wanted at a cheaper price and arrived swiftly and well packaged.”

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Posted 3 years ago

Hi Cristina, Thank you so much for leaving your review, delighted to hear that you were happy with our service.

Posted 3 years ago

“Their delivery is very slow. but, the response to the customer's request was good.”

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Posted 3 years ago

Hi Jinah, Sorry that your light has been suject to delayed delivery. Sadly at the moment almost all lighting (and other) manufacturers are facing delays with freight leaving/arriving at port due to Covid, Brexit related shipping issues, and unprecedented levels of demand. This is all on top of the logistical Covid issues that every business now faces with reduced staff number, office closures and reduced factory capacity. We do try to keep all of our customers informed of delays to their orders, but we are somewhat beholden to the manufacturers letting us know the status, and quite often they simply cant give any guarantees on when ships will arrive and get through customs etc. I hope this somehow explains the situation, of course we totally understand and recognise the frustration these delays have for customers that are waiting for overdue items and we apologise for any inconvenience caused.

Posted 3 years ago

“I was very happy with the prompt service.”

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Posted 3 years ago

Hi Caroline, Thank you so much for leaving your review, delighted to hear that you were happy with our service. We hope your enjoying your new Anglepoise Original 1227 Mini Ceramic Wall Lights

Posted 3 years ago

“very good product”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Purchase an Anglepoise lamp for my home office. Great choice and even better was the price! Easy to navigate the website and place my order. And great delivery service too!”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our service and our website. Enjoy your new Table Lamp!

Posted 3 years ago

“A very high quality service at all times.”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our service.

Posted 3 years ago

“Communicative!”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our service.

Posted 3 years ago

“Beautiful light, at a very good price”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Best price I could find for the lamp I wanted and efficient customer service when I contacted them with a query. Very pleased.”

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Posted 3 years ago

Hi Claire, Thank you so much for leaving your review, delighted to hear that you were happy with our service. We hope your enjoying your new Anglepoise 90 Mini Mini Desk Lamp

Posted 3 years ago

“Great product”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Very proactive and helpful with the sale. Competitive.Delivered as promised.”

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Posted 3 years ago

Thank you so much for your feedback Daniel, I will pass on positive reply to the Inspyer team. Enjoy your new purchase!

Posted 3 years ago

“Great communication and service.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Very quick delivery, Anglepoise lamp nicely finished best price on the internet.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

INSPYER LIGHTING is rated 4.8 based on 617 reviews