INSPYER LIGHTING Reviews

Name: INSPYER LIGHTING
Address: 6 The Oakleys, High Wych Road, High Wych, Herefordshire
Rating: 4.76

4.8 Rating 607 Reviews

94 %

of reviewers recommend INSPYER LIGHTING

4.8

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

INSPYER LIGHTING 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an Anglepoise lamp but was then told Anglepoise couldn't provide it for months. So it wasn't even in stock despite indications on the website to the contrary. Ordered from Amazon and it arrived in a few days.”

Helpful Report

Posted 3 years ago

Dear Sarah, I'm really sorry to hear you had a negative experience, I have investigated your order and can see that the lamp you ordered had a 10-15 day delivery time stated on our website. Within 48 hours of receiving your order we contacted you to let you know there would be a delay as Anglepoise notified us that they had gone out of stock just before your order had been placed - this does happen sometimes if several orders for athe same item are placed overnight like yours had been, they are then processed by Anglepoise on a first come first served basis the next day. We immediately offered you a full refund which you accepted and we processed straight away. I'm really glad you did find one on Amazon though - clearly they work in a very different way to us standard retailers, as Anglepoise give them large quantites of stock to hold in their warehouse which Amazon then sell independently on their own marketplace. Once again, I'm really sorry you didn't get the experience you were hoping, it is quite rare (as you can see from the other reviews) but we will keep reviewing our systems and processes to try and find ways to avoid this situation for future customers. We hope you enjoy your Anglepoise lamp though.... they are really well designed products.

Posted 3 years ago

“The parcel arrived within the expected date and in outstanding conditions.”

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Posted 3 years ago

“Fantastic range of lighting available. Good service and delivery and we really love our new Anglepoise Light - what a classic!”

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Posted 3 years ago

“Great communication products and customer service. Shame about the very long delivery time. However I'd still use again.”

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Posted 3 years ago

“Fantastic Anglepoise lamp, received quickly and well protected.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Good website. Good responses to questions and great overall service”

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Posted 3 years ago

Hi Jonathan, Thank you so much for leaving your review, delighted to hear that you were happy with our service, Enjoy your new lamp!

Posted 3 years ago

“All delivered perfect and on time”

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Posted 3 years ago

Hi Marina, Thank you so much for leaving your review, delighted to hear that you were happy with our service. Enjoy your new Table Lamp!

Posted 3 years ago

“Very helpful and lovely help with a briken part of my BTC light. Thank you”

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Posted 3 years ago

Hi Eleri, Thank you so much for your feedback, I will pass on positive reply to the Inspyer team. Enjoy your new pendant Light!

Posted 3 years ago

“Great service, great prices, top quality brands. Shout out to Lois, super helpful!”

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Posted 3 years ago

Hi Paul, Thank you so much for leaving your review, delighted to hear that you were happy with our service. I will pass on your message to Lois. Enjoy your new Wall Light.

Posted 3 years ago

“Perfect product”

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Posted 3 years ago

Hi Tomas. Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Fabulous lamp - v pleased - good customer relations despite very lengthy delivery due to covid”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our service

Posted 3 years ago

“Took a while for Anglepoise to arrive, but vendor issued regular status updates. Excellent product & service”

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Posted 3 years ago

HI Gerard, Thank you so much for leaving your review, delighted to hear that you were happy with our service

Posted 3 years ago

“Lights dispatched quickly - good price for these light - very happy.”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Great communication - there were delays to the order due to pandemic & brexit at beginning of Jan & Insyerlighting kindly asked if I preferred to be refunded rather than wait. I was happy to wait & glad I did. My purchase (Anglepoise desk lamp) is beautiful, packaged very well & all great. Highly recommend this company.”

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Posted 3 years ago

Hi Ciara, Thank you so much for leaving your review, delighted to hear that you were happy with our service and your desk lamp

Posted 3 years ago

“Great service. Having placed a slightly unusual order, I got a call within minutes to double check details and then the order arrived fairly swiftly. When part of it was wrong, a quick call resulted in collection of the wrongly delivered parts. Price was significantly cheaper than elsewhere. Will definitely recommend.”

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Posted 3 years ago

Hi Julia, Thanks so much for your positive feedback, If you have time please feel free to send us a photo of your Tom Dixon pendants. You can either send directly to us by emailing info@inspyerlighting.co.uk or tagging us on Facebook or Instagram using @inspyerlighting. Enjoy your new pendants.

Posted 3 years ago

“Quality items as described, surer service”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

“Though my order was delayed for quite some time due to the pandemic, I was kept well informed and updated with due dates. When my Paul Smith Anglepoise desk lamp finally arrived I was delighted. Well worth the wait.”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our service. We hope you enjoy your new desk lamp.

Posted 3 years ago

“Excellent customer service and a great quality product that was cheaper than on other websites. Would definitely use this company again.”

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Posted 3 years ago

Thank you so much for leaving your review, delighted to hear that you were happy with our customer service. We hope you are enjoying your new floor lamp.

Posted 3 years ago

“Very happy and my husband pleased with my surprise Birthday present for him .”

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Posted 3 years ago

Hi Joyce, thanks so much for leaving your review, delighted to hear that your husband is happy with his new floor lamp.

Posted 3 years ago

“Very good light”

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Posted 3 years ago

Thanks so much for your feedback. We hope you enjoy your new purchase.

Posted 3 years ago

INSPYER LIGHTING is rated 4.8 based on 607 reviews