Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 844 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

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“Great professional service”

Helpful Report

Posted 7 years ago

“I simply cannot fault Innes - their communication and customer service was second to none, even following up a delivery for me immediately. I would not hesitate to recommend them and will certainly use them in the future. Great range of of unique and quality products.”

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Posted 7 years ago

“Speedy delivery and kept informed by email and telephone.”

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Posted 7 years ago

“Fantastic customer service and communication and the item arrived in perfect condition. I would highly recommend them and will definitely consider purchasing from them again.”

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Posted 7 years ago

“Friendly and efficient service. Product well packed and at an excellent price.”

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Posted 7 years ago

“We have never had such first class service from any retailer before.”

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Posted 7 years ago

“Good service, good price, good delivery. What more could I ask?!”

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Posted 7 years ago

“What a wonderful place! Wish we had found them earlier - we would have furnished our house exclusively from Innes. In any event we are delighted with the rug, the lighting, the bar stools ... many thanks to David & his colleagues. We’ll be back!”

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Posted 7 years ago

“Excellent service. Chris ensured delivery of goods on time. Highly recommend.”

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Posted 7 years ago

“delighted with purchase of a limited edition city of culture print, looks great.”

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Posted 7 years ago

“Excellent service, contact and very beautiful product. All perfect”

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Posted 7 years ago

“excellent communication quick dispatch of my items carefully packaged. 5 star service I'd buy again and fully reccomend”

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Posted 7 years ago

“Could not fault the service. I received a telephone call and an email telling me when my item would be sent and asking if I had a preferred day for delivery. Parcel arrived promptly. Would highly recommend purchsaing from this shop. Thank you.”

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Posted 7 years ago

“Good service, response quickly, fast delivery”

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Posted 7 years ago

“The people with whom I dealt were very responsive and helpful in general--something that's rarer and rarer these days in retail. Please keep doing what you're doing, and you will lead the pack!”

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Posted 7 years ago

“Innes kept me informed at every stage and so all went smoothly. They ensured the product was undamaged on delivery by requesting a quick email to say it'd arrived safely, and they were a courteous company to deal with.”

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Posted 7 years ago

“Got a great product cheaper than I could find it elsewhere and was really impressed with the personal service throughout. They emailed to confirm my order and when it was sent out to check that I’d received it and it wasn’t damaged. A great experience.”

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Posted 7 years ago

“Excellent communication and service. Thanks”

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Posted 7 years ago

“Innes were very pro-active, before and after my order, and their customer service and the products they supplied were great. Well done. It's a pleasure to support such a great British company.”

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Posted 7 years ago

“Fabulous service. So efficient and friendly. They called to arrange what suited me best for delivery. Courier texted with an hour time slot. Parcel delivered the day after phone call, beautifully packaged. Item amazing. SO SO happy with the whole process. This is by far the easiest review to write. Thank you Innes for such a stress free process. So rare these days! Highly recommend this company. Safe to say that I am an extremely satisfied customer !”

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Posted 7 years ago

Innes is rated 5.0 based on 844 reviews