Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good price. Quick delivery and very personal service.”

Helpful Report

Posted 3 years ago

“Great products at great prices and great customer service! Many thanks!”

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Posted 3 years ago

“Innes Gallery gave me excellent service when purchasing a BTC lamp. Through their sale I secured a discount on my online order. I received a confirmatory phone call after placing the order, which was valued.I was then given an estimated delivery date as the product is made to order. The order was delayed in dispatch from BTC but I received a quick reply to my email enquiry to Innes Gallery who were able to ascertain the delivery status. Very pleased with the lamp and with my customer experience.”

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Posted 3 years ago

“Very good customer service and beautiful objects (I bought some iittala cutlery)”

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Posted 3 years ago

“Excellent communication which was highly valued in these uncertain times.”

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Posted 3 years ago

“I bought six Knoll tulip chairs from Innes. They gave me a really good price and were very helpful, efficient and pleasant to deal with. I would definitely use them again and wouldn't hesitate to recommend them.”

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Posted 3 years ago

“Great items, regular communication regarding order and arrived as expected.”

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Posted 3 years ago

“Very helpful and excellent service. Took particular care to make delivery convenient for me. I am very pleased with my purchases which are exactly as described on the website.”

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Posted 3 years ago

“Delivered ahead of time and in excellent condition. Innes kept us well-informed throughout the entire process”

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Posted 3 years ago

“The service is second to none. I've now got a Ro Chair and matching footstool. I was sent fabric samples so I was not disappointed with the fabric or colour. I hope to buy a Fri Chair in the future, when my budget allows. Thank you”

Innes 5 star review on 28th January 2021

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Posted 3 years ago

“Excellent value for money and quick efficient service. Great customer service too. I will definitely order from Innes again.”

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Posted 3 years ago

“good price, on time and meticulous communication giving progress of the order. First rate”

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Posted 3 years ago

“Excellent service. I enquired before placing an order on delivery expectations (as I needed the items by the weekend). My enquiry was answered straight away and confirmed if I ordered by the Thursday my items would arrive Friday. That’s exactly what I did and they arrived exactly as I was told. Beautifully packaged and wonderful items. Exceptional service/customer relations. Can’t fault them. Will most definitely use them for future purchases!”

Helpful Report

Posted 3 years ago

“I could not be happier with my purchase from Innes. It is such a joy to deal with a company/team who evidently genuinely care about their customers. Great communication, detailed order updates and speedy delivery. I can whole-heartedly recommend Innes and will not hesitate to shop with them again in the future.”

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Posted 3 years ago

“Great service start to finish! Very happy with our purchases which were ex-display items. Arrived on time as described.”

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Posted 3 years ago

“Excellent customer service from ordering to delivery. My cutlery arrived well packaged, within the time frame I had been notified the day after placing my order and I am sure my daughter and partner will be very pleased with the quality of the Robert Welch brand.”

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Posted 3 years ago

“Fantastic service, they arrange fast delivery for a last minute Christmas present and communicated with us every step of the way. The item was well packaged and beautiful. Thank you for such a great service!”

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Posted 3 years ago

“Ordered cutlery with long delivery time. Excellent and clear communication meant we received our goods as expected.”

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Posted 3 years ago

“I am a first time customer. Online service was rapid and personal and I would definitely make a point of supporting this great independent business again.”

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Posted 3 years ago

“Great customer service, kept informed of lead time and speedy despatch! Many thanks.”

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Posted 3 years ago

Innes is rated 5.0 based on 842 reviews