Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very responsive and attentive, great service. have been using them for a while, will definitely use again”

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Posted 5 years ago

“Great product, excellent service, would definitely use again”

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Posted 5 years ago

“I recently bought the most beautiful Arne Jacobsen salt and pepper grinders from Innes. We already had a pair which had been used every day for 25 years and had finally given up. I was so pleased to find a new pair and even more pleased that the service I received from Innes was caring and quick. Such lovely people. I will visit their site for gifts whenever possible as I feel I want to support them.”

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Posted 5 years ago

“Fantastic service. Found by accident online, Innes were able to offer by far the best price on some chairs, went out of their way to research some additional options, then ensured I was fully informed on delivery etc. They've also been excellent at patiently helping on some other purchases, which I will certainly now be placing through them. Friendly, small company, personal service just blew away the competition. Cannot recommend highly enough.”

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Posted 5 years ago

“Great service from Innes. I had a phone call directly from the company to alert me to despatch and delivery dates. This is very different to other companies! The items I received are fantastic and I'm really happy with them. I'll definitely be shopping at Innes again.”

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Posted 5 years ago

“Quick delivery and excellent customer care.”

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Posted 5 years ago

“Very pleasant to deal with and ensured the product was delivered in time for a special occasion. Will absolutely shop here again.”

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Posted 5 years ago

“Love. My light good price would definitely use you again”

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Posted 5 years ago

“From order to delivery all communications was carried out to the letter pleasure to deal with and would use again A1”

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Posted 5 years ago

“Great product, best price I could find for that particular item I wanted and excellent follow up and customer service. There were minor damage to a part of the furniture despite their thorough packaging, got replacement piece within a few days. Helpful and friendly people.”

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Posted 5 years ago

“Prompt efficient delivery. Very good communications regarding the purchase.”

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Posted 5 years ago

“The most attentive customer service ever !!! Fabulous!”

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Posted 5 years ago

“My product arrived on time and in good condition. All of my questions about postage where answered promptly and the product is exactly what I wanted. The price was also really competitive. I would definitely purchase from this store again.”

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Posted 5 years ago

“Fabulous product at a competitive price with excellent customer service.”

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Posted 5 years ago

“Excellent customer service. Prompt and clear communication by both email and phone. Delivered on time as expected. Innes offer first class service. Can't fault them.”

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Posted 5 years ago

“Fantastic customer service. Ordered an Alessi kettle, which was competitively priced, and had a decent delivery date scheduled. Unfortunately, the kettle delivery was delayed a couple of times, and didn't arrive in time for Christmas. However, Chris emailed me to let me know of the delay/s and was very apologetic. Their customer service could not faulted, and Chris was a model of professionalism. The kettle is absolutely beautiful, and despite delivery delays, I will definitely purchase from Innes again, owing to their wonderful service. It is lovely to be able to rate a company so highly, in these times of poor customer service.”

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Posted 5 years ago

“Great customer communication. And lovely and unique designs”

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Posted 5 years ago

“Amazing service. Some of the best service I've been given. Product was just as described and all was good. Would recommend the company and my product”

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Posted 5 years ago

“Excellent customer service and communication from start to finish.”

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Posted 5 years ago

“Superb, friendly and personal service to help me find the right unique Eames House Bird. Thanks so much!”

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Posted 5 years ago

Innes is rated 5.0 based on 842 reviews