Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 844 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a table from innes. I can't recommend this company enough and I am delighted with the table. The communication was excellent through out and the delivery of the table was efficient and professional.”

Helpful Report

Posted 4 years ago

“Ample selection, responsive and proactive communication. Amazing packaging and quick delivery. A properly lovely experience and will absolutely shop with Innes again!”

Helpful Report

Posted 4 years ago

“Excellent product, price and customer. Would certainly use again.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. Innes's website is easy to use and I placed my order online in a couple of minutes. Chris followed-up with a courtesy email to check that lead-time was acceptable. I was notified in plenty of time when the goods were ready for delivery and all went smoothly on the day. Highly recommended!”

Helpful Report

Posted 4 years ago

“Everything went perfectly well! Nice contact!”

Helpful Report

Posted 4 years ago

“Great service and although a Relatively small order Super customer service. Superbly packaged too. Many thanks. John”

Helpful Report

Posted 4 years ago

“Good service.”

Helpful Report

Posted 4 years ago

“Excellent communication on our purchase. Made it feel like a very personal experience. Would highly recommend.”

Helpful Report

Posted 4 years ago

“I have no problems with your company. I initially ordered a Panthella light fitting for a Garden Room project currently under construction. I know organisation is difficult at the moment, so I much appreciated a phone call to say this was on order but this would be delayed. Was this OK with me ? Not many suppliers take that trouble. Because of this, I have now ordered some Skagerak furniture for the same project. This was on the advice of, I think, Chris or David who understood what I was trying to find. It would be useful to have a clue when this might be delivered. Keep up the good service.”

Helpful Report

Posted 4 years ago

“Best customer service I’ve ever received and fantastic product! Thank you!”

Helpful Report

Posted 4 years ago

“Fantastic service from start to finish Highly recommend”

Helpful Report

Posted 4 years ago

“Delighted with my purchase. Quality product and faultless customer service.”

Helpful Report

Posted 4 years ago

“They do have a collection of furniture on a high level. We have been looking for "Eames Chairs". We have been informed by a phone call, about the delivery-very personally. The chairs have arrived, a bit earlier then expected (a positive surprise), secure without tags. We will chose Innes again.”

Helpful Report

Posted 4 years ago

“Excellent service once again.would highly recommend. Thank you Stay safe”

Helpful Report

Posted 4 years ago

“As always five star service from Innes”

Helpful Report

Posted 4 years ago

“Everything turned up as planned and look fantastic! Thanks for everything. Your team have been without fault throughout. It's a pleasure to do business with a company that prides itself in customer experience even in an online/virtual setting. Thank you and good luck for the future.”

Helpful Report

Posted 4 years ago

“Excellent service. Never had better service from anyone.”

Helpful Report

Posted 4 years ago

“The service was exceptional, they contacted me after placing my order to confirm everything and to give me an update on shipping. Then once the item was delivered, they call to confirm that everything was ok, which was a lovely touch. I can highly recommend innes and would definitely use them again.”

Helpful Report

Posted 4 years ago

“I was really impressed with the excellent customer service and personal attention during our online purchase. I do a lot of online shopping and normally I’d just fill out the details and press “buy now” and await delivery. When I ordered from Innes I was called the following day to confirm that my order had been received and to make sure I was happy with delivery arrangements. As I’d never heard of the company before this transaction, the reassuring phone call was very welcome and a lovely human touch to what is usually an impersonal transaction. My package arrived a day earlier than anticipated as well. I would not hesitate to order from Innes again.”

Helpful Report

Posted 4 years ago

“Second time I've ordered from Innes. Very friendly and reliable service. Beautiful product, well packaged and at a great price. Would definitely recommend”

Helpful Report

Posted 4 years ago

Innes is rated 5.0 based on 844 reviews