Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 847 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication throughout placing my order with Innes. I was always kept up informed on the expected arrival of my order and it was delivered well packaged. Email replies were within a few hours if not sooner. I was also contacted in regards to another item I was looking for but struggling to find. A very personable online shopping experience and I would use Innes again without a doubt.”

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Posted 4 years ago

“Great service, quick delivery, good quality product. Thank you very much.”

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Posted 4 years ago

“Delicate item arrived very carefully packaged. Great service”

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Posted 4 years ago

“I recently bought a table from innes. I can't recommend this company enough and I am delighted with the table. The communication was excellent through out and the delivery of the table was efficient and professional.”

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Posted 4 years ago

“Ample selection, responsive and proactive communication. Amazing packaging and quick delivery. A properly lovely experience and will absolutely shop with Innes again!”

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Posted 4 years ago

“Excellent product, price and customer. Would certainly use again.”

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Posted 4 years ago

“Excellent service from start to finish. Innes's website is easy to use and I placed my order online in a couple of minutes. Chris followed-up with a courtesy email to check that lead-time was acceptable. I was notified in plenty of time when the goods were ready for delivery and all went smoothly on the day. Highly recommended!”

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Posted 4 years ago

“Everything went perfectly well! Nice contact!”

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Posted 4 years ago

“Great service and although a Relatively small order Super customer service. Superbly packaged too. Many thanks. John”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“Excellent communication on our purchase. Made it feel like a very personal experience. Would highly recommend.”

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Posted 4 years ago

“I have no problems with your company. I initially ordered a Panthella light fitting for a Garden Room project currently under construction. I know organisation is difficult at the moment, so I much appreciated a phone call to say this was on order but this would be delayed. Was this OK with me ? Not many suppliers take that trouble. Because of this, I have now ordered some Skagerak furniture for the same project. This was on the advice of, I think, Chris or David who understood what I was trying to find. It would be useful to have a clue when this might be delivered. Keep up the good service.”

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Posted 4 years ago

“Best customer service I’ve ever received and fantastic product! Thank you!”

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Posted 4 years ago

“Fantastic service from start to finish Highly recommend”

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Posted 4 years ago

“Delighted with my purchase. Quality product and faultless customer service.”

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Posted 4 years ago

“They do have a collection of furniture on a high level. We have been looking for "Eames Chairs". We have been informed by a phone call, about the delivery-very personally. The chairs have arrived, a bit earlier then expected (a positive surprise), secure without tags. We will chose Innes again.”

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Posted 4 years ago

“Excellent service once again.would highly recommend. Thank you Stay safe”

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Posted 4 years ago

“As always five star service from Innes”

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Posted 4 years ago

“Everything turned up as planned and look fantastic! Thanks for everything. Your team have been without fault throughout. It's a pleasure to do business with a company that prides itself in customer experience even in an online/virtual setting. Thank you and good luck for the future.”

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Posted 4 years ago

“Excellent service. Never had better service from anyone.”

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Posted 4 years ago

Innes is rated 5.0 based on 847 reviews