Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 844 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, very helpful.”

Helpful Report

Posted 7 years ago

“Excellent service. Product exceeded expectations. Superb customer support at every stage. Highly recommended.”

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Posted 7 years ago

“Excellent service and product”

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Posted 7 years ago

“Fabulous service! Orders arrived on time, in excellent condition, carefully wraped. Great and helpful customer service, always willing to help when asked.i will definitely use the on line store.Very professional service.”

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Posted 7 years ago

“Innes price matched for me”

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Posted 7 years ago

“Highly delighted with both my purchase online & service”

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Posted 7 years ago

“The website is clear and easy to navigate. On line ordering is straightforward. Follow up phone call was appreciated to clarify the waiting time before delivery. Another phone call to arrange delivery was appreciated and delivery was exactly as arranged. I cannot fault this company who offer a very high standard of customer service. My new side tables are lovely and I am so pleased with my purchase. I would certainly recommend Innes in future.”

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Posted 7 years ago

“Wonderful product and excellent service. Would definitely recommend. 5*”

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Posted 7 years ago

“Innes telephoned to ask what date would be suitable for me to receive the parcel and the date of was then arranged. The parcel arrived on time and I was then emailed to check if it was in good condition as I had 24 hours to report any damage. This I did and the parcel was in excellent condition. Everything was excellent.”

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Posted 7 years ago

“You can buy quality genuine products from Innes, with the reassurance of well informed staff,first class service & competitive prices.”

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Posted 7 years ago

“Fantastic website that describes and shows products superbly - easy ordering/payment and superb support from company confirming order and ensuring safe delivery of goods. Friendly, helpful and will happily use again and have no hesitation in recommending this Company to anyone. Only wish would be they a had a shop, with their fantastic range of products around the corner from my home but then I think my bank account would forever be empty!!”

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Posted 7 years ago

“I ordered Alessi online and got first class service from taking the order to them ringing me to say thank you for your order and which day is best for your delivery to be send.First class all the way.I have recommended many friends to Innes.”

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Posted 8 years ago

“Innes provided the most competetive price for the table we wanted. They respond personally and immediately to contact puting the customer first. I was impressed with the fact that they managed to bring delivery forward to suit a weekend that we were at home. The fact that they are based a long way from us in London made no difference. They offered the best service I have experienced in a long time.”

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Posted 8 years ago

“The customer service was excellent. They were very friendly and quick to help. Delivery was flexible and well arranged and our bed arrived well packed and on time. I would definitely recommend Innes. Thank you!”

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Posted 8 years ago

“Service was very quick and efficient. Even though there was a stock availability problem, it was dealt with and a solution provided”

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Posted 8 years ago

“Loved the chat online to help decide....the pot make a superb cup of tea thanks....!!!!”

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Posted 8 years ago

“Very quick delivery and kept me updated through the whole process. Item arrived in perfect condition and was packaged very well.”

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Posted 8 years ago

“Prompt service Checked delivery Excellent customer service”

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Posted 8 years ago

“Very good in all respects.”

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Posted 8 years ago

“Excellent service. Kept informed of delivery status. Really pleased with purchase”

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Posted 8 years ago

Innes is rated 5.0 based on 844 reviews