Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrific online service with prompt and clear communications throughout. Very happy with my product and will certainly purchase from Innes again! Many thanks.”

Helpful Report

Posted 2 years ago

“We recently visited the showroom in Hessle and staff were very helpful and knowledgeable. We ordered on line and got a really good price. We haven’t put the lights up yet so can’t comment on the product but I’m sure they will look fantastic.”

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Posted 2 years ago

“Can't speak highly enough of the service. Very communicative, I had no issues understand when my order would be available to ship and it arrived as expected in perfect condition. Much better than Heal's!”

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Posted 2 years ago

“Excellent customer service and attention to detail!”

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Posted 2 years ago

“Thank you for my lovely Moooi stool ... What a bargain! Absolutely thrilled. Will definitely order from you again ... Your customer service is great from point of view of communication. Very grateful.”

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Posted 2 years ago

“Brilliant company to deal with even rung me up to confirm I understood the product 👍”

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Posted 2 years ago

“Very impressed by communication and swift postage. The article arrived well packed and in good condition. Very happy with everything.”

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Posted 2 years ago

“Innes makes buying online easy . Products always delivered promptly and with updates . Great products and prices .”

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Posted 2 years ago

“Very fast shipping and great communication. My item was well packaged and arrived promptly. I really liked how you contacted me to see if my parcel had arrived safely. Wonderful customer service and I highly recommend Innes. It is a great online store full of lovely things. Thank you for an excellent online shopping experience.”

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Posted 2 years ago

“Exemplary customer service. Looking forward to buying again from this gallery”

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Posted 2 years ago

“Excellent service from Innes. My order was processed swiftly and I received it within 2 days. Also it was nice that Innes provided a 'personal' touch with regards to double checking the delivery address before dispatching and keeping me informed via email of my expected delivery. I am also very happy with my purchase from Innes and hope to use this company again in the future.”

Helpful Report

Posted 2 years ago

“Came when they said, checked my order I placed with them- got in contact when they had it in stock & confirmed delivery scheduled. Arrived on time, helpful lorry driver, thorough packaging, not damaged😊”

Innes 5 star review on 27th January 2022

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Posted 2 years ago

“Excellent product, speedy delivery, carefully packed, v. Good communications. Thoroughly satisfied”

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Posted 2 years ago

“A very impressive customer experience from start to finish with excellent communication in terms of ordering times and delivery. I look forward to buying from here again.”

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Posted 2 years ago

“From my initial enquiry on the Carl Hansen range, to receiving the furniture, the service was faultless. Very attentive indeed and they kept in contact all through the process.”

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Posted 2 years ago

“the serving spoons are an excellent product and much appreciated as a gift. Although somewhat delayed (a few weeks), the customer service in ensuring delivery of the serving spoons as a gift was outstanding. Excellent communication and follow up on telephone calls.”

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Posted 2 years ago

“Excellent customer liaison and feedback from initial order to delivery. Would recommend highly for their professional service.”

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Posted 2 years ago

“Fab service and product Thanks so much xx”

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Posted 2 years ago

“Absolutely brilliant service from Innes. Kept us well informed of availability and delivery of our order. Really polite and friendly staff. Would recommend 100%.”

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Posted 2 years ago

“Competitive prices and great service!!!! A class ++++”

Innes 5 star review on 23rd December 2021

Helpful Report

Posted 2 years ago

Innes is rated 5.0 based on 842 reviews