Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service, great communication all the way through the ordering process, follow up call and email to check everything had arrived safely, couldn't ask for better! will definitely purchase again for myself and my customers.”

Helpful Report

Posted 4 years ago

“Great friendly service, and kept me upto date on my delivery. Would definitely use them again.”

Helpful Report

Posted 4 years ago

“Purchased a set of cutlery and was kept fully informed about delivery. Price was excellent with delivery made in very secure package so no damage. Innes are a company who value their customers - 'good old fashioned service' the way it should be! Highly recommend.”

Helpful Report

Posted 4 years ago

“Great service Updated all the way regarding delivery”

Helpful Report

Posted 4 years ago

“I am very pleased with my mug and I was vey impressed with how Innes kept me informed about its delivery.”

Helpful Report

Posted 4 years ago

“Lovely company and a pleasure to deal with. Kept in contact throughout.”

Helpful Report

Posted 4 years ago

“Top quality service throughout. Would definitely recommend to family and friends.”

Helpful Report

Posted 4 years ago

“Excellent experience. A great quality set of shelves available at the best sale price I could find . I note that their regular prices are very competitive. They became available quicker than quoted and delivery was efficiently planned, even the minor delivery hitch was cleared up quickly. The shelves are pretty impressive pieces of furniture. Communication with Innes was excellent throughout . Highly recommended.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Would definitely recommend and will purchase from Innes again.”

Helpful Report

Posted 4 years ago

“I am delighted with the Georg Jensen I purchased and the service was first class....would definitely use the company again”

Helpful Report

Posted 4 years ago

“Great experience and customer service from the team at Innes. My order arrived quickly and was packaged very securely.”

Helpful Report

Posted 4 years ago

“Ordered a coffee grinder. First class service from Innes. I phoned them and they offered details on the product. Once I made the order, they called to set a despatch date. Product arrived a day earlier. Managed to get my grinder at the cheapest price online. Highly recommend this retailer. They were great to deal with.”

Helpful Report

Posted 4 years ago

“Service was responsive, delivery was on time and we're delighted with the lamp.”

Helpful Report

Posted 4 years ago

“I've had a few orders from Innes and I love the fact that if you email them, you get a prompt response from a member of staff. They'll go the extra mile in helping customers get the items they want at competitive prices, with their price match practice. Excellent company to deal with, I can't fault them. Their range of products is fabulous too.”

Helpful Report

Posted 4 years ago

“We purchased a flexa kitchen for our daughter from innnes, and they were very helpful and efficient, they kept me updated regularly with our goods progress”

Helpful Report

Posted 4 years ago

“Great service & great product. Thank you.”

Helpful Report

Posted 4 years ago

“Very friendly, helpful and efficient”

Helpful Report

Posted 4 years ago

“At Innes they sell the best quality design furniture at very competitive prices. The staff is very helpful and we had great communication. The delivery team was on time and very efficient and competent. I'm extremely happy with my purchase and hope to buy from Innes soon in the future.”

Innes 5 star review on 23rd January 2020

Helpful Report

Posted 4 years ago

“Excellent service. A friendly, knowledgeable team with a real passion for the products they sell and great communication - they kept us well informed throughout. Would recommend them unreservedly.”

Helpful Report

Posted 4 years ago

“Great communication, prompt delivery and fantastic products”

Helpful Report

Posted 4 years ago

Innes is rated 5.0 based on 842 reviews