Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

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“faultless from place order to safe delivery on time”

Helpful Report

Posted 5 years ago

“The service is fantastic - quick responses to emails, advice over the phone, friendly but professional. A great selection of products - we have repeat shopped but most recently Flos and Poulsen lighting and Montana furniture. All beautifully made.”

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Posted 5 years ago

“Excellent customer service when the delivery was delayed by the manufacturer, even offering me a discount for the inconvenience. Very rare to receive this level of customer service in this day and age. Would definitely recommend!”

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Posted 5 years ago

“Very efficient, friendly service.”

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Posted 5 years ago

“Great product. Great price. Great service.”

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Posted 5 years ago

“Ought an aqua diffuser. What an excellent product! Innes after sales service is absolutely top notch too. Id recommend to anyone”

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Posted 5 years ago

“Very helpful and personal customer service. Made sure our slight problem with delivery was sorted straight away.”

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Posted 5 years ago

“Fantastic service. Was concerned that my gift would not arrive in time for Christmas, but these guys pulled out all the stops and arranged to have it delivered to my home address on Christmas Eve. Thank you.”

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Posted 5 years ago

“Very good customer service. Nice to get a phone call instead of an email.”

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Posted 5 years ago

“Amazing service when I bought a product online. Prompt and efficient delivery with a personal touch from their staff, making sure I had received my package safely and also to check the best best delivery time for me. They obviously care about their customers and want to make them happy! Highly recommend.”

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Posted 5 years ago

“Great service, thanks.”

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Posted 5 years ago

“Great service, the products we ordered were received in perfect condition and we appreciated the call to arrange the delivery date in advance. Would definitely use Innes again, thank you”

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Posted 5 years ago

“Innes contacted me immediately on placing my order to ascertain that I would be happy with a slightly delayed delivery as item being manufactured for me. Any questions were answered promptly. Item arrived in good condition.... as a Christmas present, it still has to be tried out, but I am confident it will be OK..”

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Posted 5 years ago

“A pleasure to deal with; great service.”

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Posted 5 years ago

“very quick indeed and packaged to withstand being dropped from Blackpool Towers. Very friendlt people to do business with thanks”

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Posted 6 years ago

“Very good service! Very good communication!”

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Posted 6 years ago

“Amazing. Customer service superb! Kept up to date every step of the way. A very personal service for an online transaction, would not hesitate to recommend. Thank you.”

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Posted 6 years ago

“Lovely firm to do business with. Their customer service was faultless. From placing the order through to delivery, I was kept updated at every step. I wouldn’t hesitate to place another order.”

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Posted 6 years ago

“Quick and good customer service! Highly recommend!”

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Posted 6 years ago

“I really enjoy buying from Innes. They provide a very personal and very efficient service. Keep it going. Thanks a Lot and Happy Christmas to you all.”

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Posted 6 years ago

Innes is rated 5.0 based on 842 reviews