Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a, well priced, Georg Jensen item which arrived in perfect order after an initial delay in delivery whilst the item was sourced from abroad. This was no problem to me. I would like to thank Innes so very much for your attention to detail and your communication was excellent!! Your service has been second to none.”

Helpful Report

Posted 5 years ago

“Innes is a great company, they are profession and have excellent customer relations, I would definitely recommend them to friend and family.”

Helpful Report

Posted 5 years ago

“Found the Innes staff to be very helpful and a pleasure to talk to.”

Helpful Report

Posted 5 years ago

“Lovely item at a very competitive price. Customer service at all times excellent and way beyond what would normally be expected. Delivery at time promised. Would definitely use Innes again.”

Helpful Report

Posted 5 years ago

“Even though it was a small on line purchase I received excellent customer service as they wrote for me a personalised message as it was a gift and kept me updated with dispatch information plus a follow up to ensure that the gift had been received....will definitely use again.”

Helpful Report

Posted 5 years ago

“Couldn’t recommend enough. Really excellent.”

Helpful Report

Posted 5 years ago

“Reliably interesting furniture and cutting edge design, coupled with a caring personal service that is not found with the big London names. I'm based in London but order from Innes!”

Helpful Report

Posted 5 years ago

“I recently purchased a Knoll Tulip side table from Innes online store. I had seen the table online at Heals and itye Conran shop, however chose Innes after reading excellent Trust Pilot reviews. They lived up to my expectations. The staff at Innes were incredibly helpful, polite and ensured the table arrived the next day, when I would be at home. It came very well packaged and wrapped up. I received a confirmation email to state my table was en route and a courtesy phone call to check it had arrived safely. I would highly recommend them and hope to order from Innes again.”

Helpful Report

Posted 5 years ago

“Competitor price and excellent service”

Helpful Report

Posted 5 years ago

“Outstanding customer service from order to delivery. Excellent communication throughout. Highly recommended.”

Helpful Report

Posted 5 years ago

“Ordered with this company for the first time about ten days ago. Company was good enough to call me to check if I had not made a mistake (I was ordering a component for a shelving system). I hadn't but good of them to check. Product arrived on time in perfect condition.”

Helpful Report

Posted 5 years ago

“Fantastic customer service again. Great and patient advice and the best price anywhere on the internet. A fantastic lamp from Foscarini.”

Helpful Report

Posted 5 years ago

“Lamp arrived exactly as promised. The information on dispatch and the follow up was excellent. Nice to see some people still care about customers !”

Helpful Report

Posted 5 years ago

“Quick and prompt delivery. Kept us informed every step of the way. The only ones which had the pendant we wanted with the quickest delivery time. And the pendant looks amazing. Will for sure use them again.”

Helpful Report

Posted 5 years ago

“Friendly, interactive and quick. A very good experience all round.”

Helpful Report

Posted 5 years ago

“I would highly recommend Innes, for price, quality, and customer care. I received excellent service from start to finish. Thank you so much to everyone at Innes, that helped to source a new lid for my lost Alessi pasta pot. Rosie.”

Helpful Report

Posted 5 years ago

“First class service, as I have come to expect from Innes.”

Helpful Report

Posted 5 years ago

“Absolutely brilliant service from David Innes and his team. Came to our home with the sofa and other furniture to see how it looked before we purchased. Doesn’t get better than that! Gary and Ali”

Helpful Report

Posted 5 years ago

“super clean!”

Helpful Report

Posted 5 years ago

“Excellent communication. I found the same product (wilfa svart coffee grinder) cheaper elsewhere and not only was the price matched but a 250g bag of free coffee beans were included in the price. The grinder works a treat and grinds my beans to perfect consistency for the aeropress.”

Helpful Report

Posted 5 years ago

Innes is rated 5.0 based on 842 reviews