Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 842 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Vitra George Nelson sunburst clock. Excellent clock with superb communication from Innes. Very pleased.”

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Posted 3 years ago

“Great service, I was kept regularly updated and the item was packaged incredibly well so it arrived without damage.”

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Posted 3 years ago

“Have bought many items from Innes and the service is always second to none. I always choose to buy from them now because of this even when product may be available from other online retailers. It really is worth it for me because the service levels are miles apart.”

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Posted 3 years ago

“Superb service! This seller communicated clearly, and delivery was timely. The packaging suffered a little damage, but luckily the item inside was intact. Happy customer!”

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Posted 3 years ago

“David and the team at Innes have been incredibly helpful and their customer service and attention to detail is second to none - we can't recommend them highly enough!”

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Posted 3 years ago

“excellent service to support an online purchase , two check calls after purchase to reaffirm details and superb packaging of a fragile item.,faultless.”

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Posted 3 years ago

“Faultless customer service. Excellent advice offering regular updates regarding our purchase and delivery.”

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Posted 3 years ago

“Another house bird to the collection, lovely gallery in Hessle Hull”

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Posted 3 years ago

“Excellent service throughout - as usual. I asked for a quotation. Received promptly. I placed the order, which was swiftly acknowledged, with lead time. I was notified when the item was ready for delivery and I received an email on the day in question concerning the time of delivery. Certainly five stars!”

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Posted 3 years ago

“Amazing communication and customer service along with an excellent ranges of products. We got a lot of our favourite glasses cheaper and faster with Innes. Very happy.”

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Posted 3 years ago

“We couldn't be happier with the service we received at Innes. The entire team professional, friendly, helpful with a wealth of knowledge and expertise which made the shopping experience easy and enjoyable. Thank You.”

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Posted 3 years ago

“Exceptional customer service from addressing questions ahead of buying, confirming payment and receipt of order, and then checking delivery arrangements. We were really pleased with our bookcase. It's beautifully made and was delivered in perfect condition, I've since ordered the matching mirror and had no hesitation in returning to Innes.”

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Posted 3 years ago

“Cannot speak more highly of the excellent professional yet friendly customer service received from the Innes team. Additional to this their range is second to none, and prices are the lowest I could find.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great customer service from the beginning to the end.”

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Posted 3 years ago

“Great customer service, personal which is appreciated - so often an experience can feel soulless and negative on line. Item arrived on schedule as advised and was greatly appreciated by the recipient.”

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Posted 3 years ago

“Website wouldn’t let me order more than one cushion, called them and they were super helpful! Processed my order in person and emailed me to check I’d received the package. First class customer service! The cushions were also cheaper than in Selfridges. Great to support a smaller British business.”

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Posted 3 years ago

“We bought some Foscarini lamps from Innes. The customer care has been impeccable. The price was the most competitive one, but the support and kindness of the team has been top class. I highly recommend Innes, could not be happier.”

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Posted 3 years ago

“Exceptional communication and service”

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Posted 3 years ago

“The staff at Innes go the extra mile by personally calling to confirm the order details and explain the delivery times. Both of my orders which I placed separately arrived as confirmed and in good order. Thanks again Innes. 👍”

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Posted 3 years ago

Innes is rated 5.0 based on 842 reviews