“Ordered a pair of glasses at 8pm we had thought lost. Typically, we found them immediately after placing the order! Within 10 minutes I had searched for instructions on how to cancel an order placed outside of business hours and emailed as directed. At 8.40am the following day, I received an email informing me that it wasn’t possible to cancel my order as it had already been processed. About 40 minutes later, an email told me the order had been shipped. Stars given as product was fine and delivery was within a couple of days. Stars deducted due to cancellation not happening despite following instructions on website and inflexible and unhelpful customer service.”
Hello,
Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.
Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.
Kind Regards
Gear Geek
“So far so good. I’ve never worked with a keyboard of this small size before but I’ll get used to it. The mouse so far has been good to use. All is exactly what I wanted, very comfortable to use and also very good price point. Thank you”
“Excellent customer service! Had an issue with a lost parcel which was revolved straight away in a professional manner. And my smartwatch looks brilliant, super happy! Going to order another one for my fiancé!”
“The website said there would be quick delivery, within a day or two, however it took 8 days for two cables to arrive. Do not order from them if you want something quickly! It may take ages to get to you!”
Hello,
Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.
Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.
Kind Regards
Gear Geek
“Bought for Xmas present for cousin who's wedded to her mobile. She's a leader of a youth group lots of outdoors activities in all weathers. So this looks good as she can access phone without taking it out of this waterproof cover. 🤞🏻I'm sure she's going to love it.”
