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UK Infrared Heating Company Reviews

4.4 Rating 139 Reviews
84 %
of reviewers recommend UK Infrared Heating Company
4.4
Based on 139 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UK Infrared Heating Company Reviews
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Phone:

01204588454

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Purchased heater was not packed well, and there were some damaged spots on it's surface. I don't know how to return the item after international delivery.
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Posted 9 months ago
Excellent delivery, lovely product hope its enough for my small summer house but if not I will not hesitate to order another
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Posted 9 months ago
Excellent product & perfect delivery
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Posted 9 months ago
I am pleased with the infrared floor heaters that I bought from you. They are very easy to instal and operate, and very mobile. They provide a steady heat that gradually raises and then sustains the warmth of a room. In general I am therefore pleased with their performance. One reservation: you should offer models that have longer connecting wires. In some cases the length you offer is simply too short to reach the available plugs. Your clients then have to employ an electrician, at some expense, to replace and lengthen the wires you supply or insert new sockets.
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Posted 10 months ago
The heater had a scratch across the control display and the brackets needed de-buring as the edges were still as cut from manufacturing. The controller has many functions and would be a lot easier to use if there was an app you could use. I have kept the heater de-burred the brackets and tried to ignore the scratch. If I had the option I would not buy this heater again.
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Posted 10 months ago
Great heater thankyou
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Posted 10 months ago
I bought 2 heaters as I have no heating other than an open fire. The larger one 700w with thermostat control is installed in the living room and makes quite a difference. The room is comfortable even when the rest of the house is cold. The small one 300w is very basic, either on or off but does help to beat the chill in the hallway after a while. They both appear to be robust and very easy to install as long as you have a socket nearby. I personally don't like the look of them on the wall, blank white rectangles don't do it for me, so I will be looking to get more installed on the ceiling over the coming months but this will need to be done by someone who can do all the wiring properly.
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Posted 10 months ago
Excellent service and delivery. Now installed in my garage/workshop providing heating when needed and keping my vintage car safe.
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Posted 10 months ago
Super quick delivery, I have also used the online chat for a query which was very quick and informative.
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Posted 10 months ago
Product is great, I’ve bought from this company a few times but latest customer service is awful. Bought a heater just after 1pm Thursday to ensure got delivery on the Saturday when I needed it. It arrived late Monday and when I was trying to find out where it was told no deliveries on weekends. Nothing on their websites but response was shocking. Buy from a company with better customer service and honest delivery promises
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Posted 10 months ago
I have received a excellent service from this company. We have several of their far infra red heaters in operation and they are performing very well indeed.
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Posted 10 months ago
Fantastic heater and easy to use
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Posted 11 months ago
We bought one of these to help reduce condensation and it is working extremely well. Also keeps the room warmer for longer.
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Posted 11 months ago
No issues with supplier. One star knocked off for using APC, who let this sit in their depot for a couple of days until they were nudged into remembering that they needed to deliver it. (Not the first time this courier location has caused issues for me.) And the tracking app can't find your item when they start sorting items for delivery.
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Posted 11 months ago
A revelation the best thing I have bought
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Posted 11 months ago
nice small heater for my shed/workshop used for model engineering uses a lot less energy than convector heater realy fast delivery thank you great product
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Posted 11 months ago
This is the 2nd time of ordering these amazing picture heaters and as for the company and service, they respond to chat messages and deliver in a very timely manner. Highly recommended.
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Posted 11 months ago
A really good website with plenty of choice and options, I particularly like the tools for sizing the heat size required as this saves an element of guesswork usually resulting in oversizing. Help is always available at the end of the phone and delivery is quick.
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Posted 11 months ago
"I had a heater installed in my small, cold en-suite. What an amazing difference! The bathroom looks much bigger and is now so warm. I call it my "magic mirror". It looks great and is the best thing I've bought in years. Very easy to set timer and quick to install. Excellent value! Highly recommended!"
UK Infrared Heating Company 5 star review on 15th December 2023
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Posted 11 months ago
UK Infrared Heating Company is rated 4.4 based on 139 reviews