Login
Start Free Trial Are you a business?? Click Here

UK Infrared Heating Company Reviews

4.4 Rating 139 Reviews
84 %
of reviewers recommend UK Infrared Heating Company
4.4
Based on 139 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UK Infrared Heating Company Reviews
Visit Website

Phone:

01204588454

Write Your review

Quick and efficient
Helpful Report
Posted 2 months ago
I recommend this supplier. Very helpful help line quickly sorted my queries and determined my requirements. Prompt delivery and kept well informed.
Helpful Report
Posted 2 months ago
Very pleased with my heater thank you
Helpful Report
Posted 2 months ago
I am super impressed with Jake's customer service. The delivery was received within two days of placing the order. We have been unable to test all the heaters as London is still hot and sunny. The quality of the product is very nice.
Helpful Report
Posted 2 months ago
Very helpful customer service and prompt dispatch / delivery
Helpful Report
Posted 2 months ago
Not actually used it yet not that cold at the moment but 5 out of 5 for ease of instalation. looks lovely in my front room. The instruction manual could do with some love and attention. Not the best translation from chinese to english that ive ever seen but still far better than I could do the other way round. I think we are going to be happy.
Helpful Report
Posted 2 months ago
Heaters look good, work well Top job
Helpful Report
Posted 3 months ago
I've bought several heaters from Infrared Heating Company. They have all been great. One of them was faulty within a year, and I had no problem getting a replacement from them. I would definitely recommend them.
Helpful Report
Posted 3 months ago
Super fast delivery, helpful fast responses to queries, good products, competitive prices, excellemnt follow up - they have been so helpful on every level.
Helpful Report
Posted 3 months ago
Rose heater seems a great product. Works well. Quickly dispatched.
Helpful Report
Posted 3 months ago
Thanks for prompt delivery of infrared heater. Yet to try as will be used by my first tenant in renovated flat.
Helpful Report
Posted 3 months ago
Arrived very quickly not fitted yet. Thanks
Helpful Report
Posted 3 months ago
I definitely recommend this company as I received 100% service from start to finish and as for the heater it’s the best one yet. Thank you and highly recommend 5*
Helpful Report
Posted 3 months ago
The main reason of the five stars is, even the best company's have issues and UK infrared Heating Company had problems with the couriers on two occasions with the one product but they moved heaven and earth to rectify this and the after sales servies is why i keep coming back to a company.
Helpful Report
Posted 4 months ago
we purchased a few ceiling heaters and when a issue arose the customer service guy called Jude was extremely helpful and a credit to the company
Helpful Report
Posted 4 months ago
panel came with two bare wires ?? how do I wire this up ? do I need a small transormer of some kind ? if so why wasnt it identified as a required extra ro even better included ?
Helpful Report
Posted 4 months ago
Good knowledge with the order product delivered when required. Have an issue wit towel rail I believe a plug in a bathroom does not meetg current standeard and our electrician had to hard wire to make the product safe in his opinion.
Helpful Report
Posted 4 months ago
Polite, helpful and efficient. Jude guided me through their product range and helped me find exactly the right panel. It arrived quickly and works really well . Fab product, fab company
Helpful Report
Posted 4 months ago
Don't like the way it leans back. This means it takes up more room. We have it fitted with feet and this means it's heavy to move around. Would be better with wheels. Also it's very hot to the touch. Not suitable with young children around. The power lead is to short, means we have to purchase an extension lead. I would have liked to ceiling mount this but that means major electrics works to install an electric connection in the ceiling void.
Helpful Report
Posted 5 months ago
Easy order after very helpful advice. Quick delivery & safely well packaged.
Helpful Report
Posted 5 months ago
UK Infrared Heating Company is rated 4.4 based on 139 reviews