Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I ordered was available on yhe website so I paid for it. I then recieved an email (unbranded) advising it was sold out. I requested and received a refund.”

Helpful Report

Posted 1 year ago

Hi, We take pride in our customer service, and we are deeply committed to making sure all our customers are satisfied. Our goal is to keep our inventory as current as possible. However, we acknowledge that there may be instances where some products may unintentionally be missed in our system. If there is anything we can do to help out, please don't hesitate to email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“Excellent Service.”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great price swift delivery - will buy from them again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent price and quick delivery, what is there not to like.”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service always, whether it's online in store. Would thoroughly recommend.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“After a minor issue with lack of stock, Infinity quickly made sure that I had my delivery ASAP. Best price available anywhere on the boots I purchased.”

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Posted 1 year ago

Thank you for your 4-star rating of Infinity Motorcycles! We appreciate that you chose us to purchase the boots, and we're delighted to hear that even after a minor issue with a lack of stock, Infinity quickly made sure that you had your delivery ASAP. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Bought my first helmet from here after visiting there Glasgow store and its the most comfortable helmet I've tried on. Light weight,amazing fit,”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We are glad to hear that you are enjoying your new helmet! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great selection and helpful staff(I’ve only used the online sales). I knocked 1 star off as I submitted a price match request for a visor which another company had about 10-15 % cheaper and got back a ‘can’t compete’ so won’t price match, but I did get a response.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ist class service, as always. Very good prices and speedy delivery. Pleasure to deal with, highly recommended.”

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Posted 1 year ago

Hi Steve, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Perfect fit will shop with them again got the garment the next day as promised cheers”

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Posted 1 year ago

Thank you for your 5-star rating of Infinity Motorcycles, Martin! We're glad to hear you found that perfect fit and that you will shop with us again. We are pleased that we were able to deliver your garment to you the next day as promised. Thanks, Danielle

Posted 1 year ago

“Amazing service from infinity! Big shout out to Louise from customer service who was a massive help when dpd made an error with shipping!”

Helpful Report

Posted 1 year ago

Hi Daniel, Thank you for your amazing 5-star positive rating of Infinity Motorcycles. I shall pass on the feedback to Louise. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered a visor in error, no quible free return accepted.”

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Posted 1 year ago

Hi Nick, Thank you for your 5-star rating of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service, great delivery time”

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Posted 1 year ago

Hi Simon, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Well-priced goods, reasonably convenient stops and great service.”

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Posted 1 year ago

Hi, Thank you for your 4-star review of Infinity Motorcycles. We are always looking to improve our services, therefore if there is anything you feel we can improve on please email info@infinitymotorcycles.com. Thanks, Danielle

Posted 1 year ago

“Always good quality, Always good service. Never an issue if you need to return something”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Headset arrived in very good time, thanks! All set up so my son can now join the group rides on his new bike.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear that you and your son are enjoying the new headset! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent as always. Items arrived ahead of expected delivery date, accurate and well packed. Thank you Infinity Motorcycles.”

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Posted 1 year ago

Hi Kelly, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear that your interaction with our company was so positive! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Easy process and very happy with product”

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Posted 1 year ago

Hi Lenny, Thank you for your lovely review of Infinity Motorcycles. We are glad to hear that you're loving your new gear! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Always a pleasure to deal with online or in person. If you need to change something (ordered a jacket that’s was too small), returns are quick and simple. And the new jacket dispatched the same day. Notifications of deliveries are on time.”

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Posted 1 year ago

Hi Dave, Thank you for your amazing 5-star review of Infinity Motorcycles. I am glad to hear that your interaction with our company was so positive! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Service and knowledge is excellent”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We pride ourselves on the knowledge our sales staff hold on our products. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews