Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made several orders to Infinity Motorcycles and on each occasion the service is very prompt. Will definitely use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating! We really appreciate the fact that you have been a loyal repeat customer, and we are glad that you have consistently been pleased with our prompt services. We are pleased to have been able to provide you with quality service time and again, and we look forward to serving you again in the future. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Staff at the York branch are always helpful, knowledgeable and patient. The online service has been excellent, with speedy delivery and no quibble returns.”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service at great prices and live the loyalty scheme”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you for your amazing review of Infinity Motorcycles! We are pleased that you are taking advantage of our free loyalty scheme! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Pleasant helpful staff, plenty of decent kit and accessories available.”

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Posted 1 year ago

Hi Mark, Thank you for your wonderful review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

Hi, Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good selection in store. Great service online too!”

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Posted 1 year ago

Hi Andy, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi, Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Super quick delivery and quick turn around on an exchange suit. Price match promise was honoured too.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Alex! We are delighted to hear that you had a great experience with Infinity Motorcycles with the delivery and the efficient exchange. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“First class business”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“purchased two of your products, both were delivered extremely quick, and when one didn’t fit i sent the item back and before i knew it i had been refunded, excellent customer service!”

Infinity Motorcycles 5 star review on 23rd May 2023

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Infinity Motorcycles! We are delighted to hear that you were satisfied with the speed of delivery of your two products, and grateful for your kind words regarding the refund process too. We greatly appreciate your kind feedback and hope to continue striving for customer satisfaction. Thanks, Danielle

Posted 1 year ago

“purchased two of your products, both were delivered extremely quick, and when one didn’t fit i sent the item back and before i knew it i had been refunded, excellent customer service!”

Helpful Report

Posted 1 year ago

“With the speed of delivery and the price I couldn't be happier. And the quality of the helmet I purchased, again I'm very happy. But I can't say the same for the Sena bluetooth intercom system I bought to go in the helmet. The volume when set at high is great when stationary, but as soon as you pull away you can't hear anything for wind noise. Cheers, Alex.”

Helpful Report

Posted 1 year ago

Thank you so much, Alex, for your wonderful 5-star rating of Infinity Motorcycles! We’re glad you’re happy with the delivery, price, and quality of the helmet. If you would like to discuss the problem with your Sena, please email info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“Bought a replacement Oxford Oximiser X3 online; good price, delivered as promised, and with a 2-year product guarantee. Can't reasonably ask for more than that.”

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Posted 1 year ago

Hi Jeff, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“In store, Infinity Motorcycles are amazing, helpful and the staff can't do enough to help. Move to mail order and it's like a different company. I ordered a helmet with a card unit fitted which was done so poorly that you couldn't put your head in the helmet without breaking a headphone cable. Then I ordered a USB Furygan battery charger, was sent an EU plug one instead, the website couldn't handle a return, and when I used the packing slip nothing happened.... ever”

Helpful Report

Posted 1 year ago

Hi Gareth, Thank you so much for taking the time to provide us with your feedback, Gareth. We apologise sincerely for the issues you encountered with our online department. I can confirm that we have ordered the correct part for you, and should be dispatched to you as soon as possible. If you would like a different solution to this, please contact info@infinitymotorcycles.com We appreciate your sharing your experience with us so that we can review our services and make improvements going forward. Thanks, Danielle

Posted 1 year ago

“I needed my jacket earlier than teh delivery date, someone was able to help find it and get it to me within a couple days”

Helpful Report

Posted 1 year ago

Thank you for leaving a wonderful 5-star review of Infinity Motorcycles! I am pleased that someone from our team was able to fulfil your wish for an earlier delivery! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Went to the York store and bought a set of waterproofs. The store was really busy with customers and deliveries. Nonetheless, the staff were friendly, helpful and gave their undivided attention. The guys there really know their stuff! It's refreshing to receive such excellent customer service. Will definitely be visiting again soon 😀👍”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Teresa! We are beyond delighted that you had such a positive experience with us at Infinity Motorcycles in our York store. We sincerely appreciate you taking the time to leave such a wonderful review. We pride ourselves on the friendly, helpful and knowledgeable customer service that we have in-store and online! We look forward to seeing you back soon!

Posted 1 year ago

“Great service as always . Arrived on time and we’ll packaged .”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! Your kind words about our great service and our delivery time mean so much to us. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Always very friendly professional , knowledgeable and whatever time or day the staff give you all the time you need . My husband and I have moved house but still do a 3 hr trip to buy there”

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Posted 1 year ago

Thank you so much for your 5-star review of Infinity Motorcycles! We are incredibly grateful for your loyalty, travelling 3 hours to continue to visit us. We are proud to have such friendly, professional and knowledgeable staff who are always willing to offer their expertise and time. It is our pleasure to be of service to both you and your husband. Thanks again for your kind words!

Posted 1 year ago

“Very good deal and delivery time on crash helmet with intercom.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We are thrilled to hear that you were happy with your order! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great price compared to competitors and easy to order and super fast delivery. What more could I want”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews