Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of Alpinestars Drystar gloves for a tour. Bought them from Infinity as I needed them within 3 days and they had next day delivery. 2 days later they hadn't even despatched them when I called to get the tracking info. Apparently the store was 'too busy' to send them. Annoyed.”

Helpful Report

Posted 1 year ago

Hi Gerrard, Apologies for your most recent experience with Infinity Motorcycles. I have looked into your order and can see that our store was delayed when sending this out to you. I apologise for this, and I will pass this over to our logistics team to improve our services. Thanks, Danielle

Posted 1 year ago

“As listed very quick delivery”

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Posted 1 year ago

Hi Kevin, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great range, great prices, excellent service.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“The customer service I received was excellent! I was contacted to stay the item was out of stock then a day later contacted to say they’d found what I wanted. Can’t remember the guys name but excellent service”

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Posted 1 year ago

Hi Michael, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and really quick delivery”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Mark! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great customer service! I am very happy with the product”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very happy with product”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I have just today returned to biking after 30 years but not before I visited IM Watford. I received terrific service from Laura and her team. Noting was too much trouble. I can see myself popping back regularly.”

Helpful Report

Posted 1 year ago

Thank you so much, Gary, for your 5-star rating of Infinity Motorcycles! It's great to hear that you had such a great experience with Laura and the team during your visit. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and great gloves”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I had to cancel my order as there was a delay their end and to be fair the communication was great and I was refunded quickly.”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! I am sorry to hear that you had to cancel your pending order with us due to a delay but also pleased that you found our cancellation process easy. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great thank you”

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Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Infinity Motorcycles never fails to offer 1st class service and offers the best delivery and return service. Delivery is very quick and has a great selection of items in stock. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much, Janet, for your kind 5-star rating of Infinity Motorcycles! We really appreciate your loyalty, and it makes us incredibly happy to know that you had a great experience. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent customer service, great communication and fast postage”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles, Timothy! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“great service, great prices, highly recommended”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Infinity is always spot on for great gear”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Order was processed speedily & delivery was completed on time as communicated”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Eddy! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“The helmet I was looking for was £80 cheaper than most sellers and over £10 cheaper than other discount online sellers. I ordered lunchtime and as promised it arrived the next day. I would definitely use this seller again, great prices and an excellent service.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your amazing 5-star review of Infinity Motorcycles! We to see you soon! Thanks, Danielle

Posted 1 year ago

“Fast delivery and product was as described.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good quality and fast shipping I’ll now order front brake lines”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great product, arrived really quick”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews