Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,833 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, arrived as stated.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“My delivery date was 5 days ago and have had no correspondence from you explaining why”

Helpful Report

Posted 1 year ago

Dear David, Thank you for taking the time to let us know about your experience with Infinity Motorcycles. We apologize for the delayed delivery and no contact as to why. We understand that your delivery date was five days ago, and we apologise again for the fact that you received no explanation as to why the order was delayed. I shall pass this over to our logistics team so we are able to improve our services. Again, thank you for your feedback. Thanks, Danielle

Posted 1 year ago

“Ordered my fairly expensive Jacket in the "Black Friday Sale" and didn't receive an updated 'despatched' email within a few days, despite the item as showing 'in stock.' I then read some really negative reviews and started to panic. I emailed Infinity and within no time had a response explaining item had to come from their supplier (my size, I'm guessing) but that it should be with them the next day, and they'd get it sent ASAP, organising a Saturday delivery. Yesterday I received the email saying it had been shipped, and it arrived this morning!! I cannot fault the service I received, the jacket was equal cheapest online, and has arrived as one would expect. Will definitely use Infinity Motorcycles for many orders to come!!”

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Posted 1 year ago

Hi Jon, Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to our online department. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“5* de luxe as usual.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Andras! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Having been on the phone several times with the team regarding the best fitting advice and helping out with an issue or problem with the fitting of my new "Quad Lock" system, I can only say that the entire team was a fantastic help to me, ensuring that I had every base covered for my options, would highly recommend buying from Infinity Motorcycles in future.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Disappointed in myself that I hadn't discovered Infinity Motorcycles before now!. Good service, fast delivery, good communications and keen prices. One thing I noted ( and didn't need to use)was free returns which other big named motorcycle outlets do not offer; so highly recommended.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered Armadillo cover, great price, quick delivery>”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fast, efficiant and good value for money.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good company, used previously. A bit slow this time around but of course it was black friday weekend.”

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Posted 1 year ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I ordered the wrong size so had to send back and exchange. Both the original sale and exchange were quick, efficient, and hassle free. I will definitely be using Infinity again, and would happily recommend them.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“When my package arrived damaged and had leaked they quickly replaced it and it was sent quickly and well packed. Great customer service.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“My order was delivered promptly. The jacket was too small but the returns procedure was easy to use and the replacement arrived within a week of the original delivery. I was adequately informed of the parcel's location and delivery dates.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent delivery.”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered the Item Saturday arrived Wednesday with standard postage. Item as described and well packed so pretty good service.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very helpful staff in Oxford store, happy to fetch stuff to try on in multiple sizes. No pressure to purchase so a very comfortabe shopping experience.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to our Oxford store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very quick”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Price was good and the international shipping partner used was much fast (7-10 days) than was quoted at other sites (40-50 days)”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Item received as advertised and quick and efficient delivery. Deserving of 5 stars.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Competitive price, with super fast delivery, You can't go wrong.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Super quick delivery, ordered on Fri evening and received on Sun morning! Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,833 reviews