Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,855 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 1 year ago

Hi, Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“This was the cheapest price I found for S100 white chain spray so I bought 3, that made P&P free how can you go wrong DEEP JOY”

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Posted 1 year ago

Thank you for your 5-star rating of Infinity Motorcycles, Mark! We're so pleased to hear that you had a great experience. Thanks again for your positive review, we're overjoyed to receive it.

Posted 1 year ago

“Excellent service with good comms throughout and rapid delivery. Thanks”

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Posted 1 year ago

Hi Paul, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fantastic service all ways able to contact them with any problem quick delivery never had a problem Fantastic service”

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Posted 1 year ago

Hi Antony, Thank you for your lovely review of Infinity Motorcycles! We are glad that you are pleased with out online team's communication. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Bought various things at good prices. Helpful staff on hand to help.”

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Posted 1 year ago

Hi Keegan, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Off on a trip and needed a phone case quickly, ordered the exact one I wanted from infinity for the same price as the cheapest competitor and they delivered a couple of days later free of charge with 10% off my next order and points on my account. Can’t fault them thanks”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good selection of products, reliable delivery.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service with a faulty jacket sent the goods back and a replacement was received 2 days after posting. Great service thank you”

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Posted 1 year ago

Hi Darren, Thank you for the wonderful review of Infinity Motorcycles! We apologize for the inconvenience caused by the issue with your jacket. However, we are glad that we could promptly replace it for you. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Glasgow branch, no fuss, no bother, deal on new jacket, agreed within 10 minutes. Manager could have been slightly less formal, i.e. access/exit to the store to assist customer”

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Posted 1 year ago

Thank you so much for your 5-star rating for Infinity Motorcycles, Allan! We're glad to hear that your experience at the Glasgow branch was a smooth one. Thank you again for being a valued customer, and we look forward to seeing you back soon.

Posted 1 year ago

“Excellent prompt service. Definitely use again.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“The web sales system does not work in most browsers when paying for your purchase. Most of the products are more expensive than in other similar stores. Physical stores do not usually have the products that are on the web. Even so, I like the system of points and discounts that they have, although you cannot apply them to products that already have a discounted price. I like the customer service of the stores and that the store account is synchronized with the online account. You can find a bargain and it is worth visiting their website. I have bought and will continue to buy at Infinity because their products are of quality, although it is true that I will also continue to buy some products in other stores that, being the same, you find cheaper.”

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Posted 1 year ago

Thank you for giving us a 4-star rating, Jordi! We are glad that you find our products to be of quality and appreciate the system of points and discounts. We understand that customers may find cheaper products in other stores, so we are always trying to find ways to make Infinity Motorcycles prices even more competitive We apologize for any issues you may have experienced with our web sales system and assure you that we are constantly working to improve it. Thanks, Danielle

Posted 1 year ago

“Order arrived very quickly. Very happy with the product.”

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Posted 1 year ago

Hi Rachel, Thank you for your amazing 5-star review of Infinity Motorcycles! We are pleased that you are happy with our delivery service. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good service as always”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“all good from ordering to delivery”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Easy ordering and prompt delivery.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great products and great service!”

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Posted 1 year ago

Hi Danny, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great price compared to competitors and easy to order and super fast delivery. What more could I want”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent customer service at the Norwich shop, really helpful to make sure I got exactly what I wanted. Would recommend and will use again 👍🏼”

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Posted 1 year ago

Thank You, Paul, for your 5-star rating and for your kind words about the excellent customer service we provide at the Norwich shop. It was our pleasure to help you get exactly what you wanted, and we are so grateful that you would recommend us and use us again. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service. The item ordered was not as good as I expected, but Infinity's process was great right though the return and refund.”

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Posted 1 year ago

Thank you for your 5-star rating of Infinity Motorcycles! We are thrilled that you had an excellent service experience with us. We are sorry that the item you ordered was not up to your expectations; however, we are glad that the return and refund process was a good experience. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good honest service.”

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Posted 1 year ago

Hi Dave, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,855 reviews