Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,832 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online and in store service.”

Helpful Report

Posted 8 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Great delivery service of top quality items”

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Posted 8 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“First parcel went missing, second parcel now delayed without any reason. Maybe if your delivery company cannot be trusted then use someone else? Never had this issue with your competitors.”

Helpful Report

Posted 8 months ago

Hi Eva, I apologize for the inconvenience caused by the loss of your initial parcel. I have investigated the status of your second parcel and it is currently scheduled for delivery on Thursday, March 28, 2024. You will receive a text message with your one-hour delivery window. If there is anything we are able to help with, please email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 8 months ago

“Delivery was very fast however the air bag vest was missing the charging cable and all tags and paperwork.”

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Posted 8 months ago

Hi, I apologise for your most recent experience with Infinity Motorcycles. Can you please contact us at info@infinitymotorcycles.com or phone us on 0800 130 3377 so we are able to gather more details on this matter? Thanks, Danielle

Posted 8 months ago

“Great friendly and helpful staff, excellent range of gear”

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Posted 8 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Ordered at 2 pm on Sunday, delivered on Monday (even though the website said Tuesday). Great service, great price, and thank you to Rebecca who packed it.”

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Posted 8 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to Rebecca. We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“First time in this beautiful shop and welcomed by manager Laura. Amazing service and so happy with my purchases. Will definitely return again.”

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Posted 8 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to Laura and our Watford store. We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Over the last 2 months I have place various orders for a number of different items ranging from intercoms, boots and motorcycle covers. The quality on all products purchased was fantastic, very well presented, dispatched and received. The online customer support was exemplary, efficient and professional, their understanding and patience was second to none, had I not had their support I would have either ordered erroneously or not at all, so thank you, big thankyou to Mike and his team, stars all of them, excellent service. Only negative (from a constructive point) is the overseas shipping fee which I feel was on the high side as other shops ship for much less, perhaps that's an area that could be reviewed, especially if you are placing a small order. That said, I was happy to pay the fee given the service and products. I will be re-ordering in the future with out a doubt, great company to deal with. Thank you.”

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Posted 8 months ago

Thank you for taking the time to leave your feedback and the amazing review of Infinity Motorcycles! We hope to see you soon and that you enjoy your new gear! Thanks, Danielle

Posted 8 months ago

“Excellent quality jacket fast delivery kept informed with tracking and great service will buy again very impressed with infinity motorcycles 😁”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Excellent quality jacket well presented arrived on time keot up to date with tracking quick delivery would recommend infinity motorcycles .very pleased 😁”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Very good arrived when stated no problem will use again”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Always top company to deal with. I will be back”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Excellent service and communication at a reasonable price.”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Where very hepfull in getting me the right size jacket, no quibbles in sending wrong size back, very quick with postage, Not very good piccys, but time was of the essence,”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 8 months ago

“Excellent and so simple , I emailed for a price match and next day it was accepted and discount code was given, placed order and received helmet next day free delivery.”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“Called in the York shop today to be served by Chris bought a helmet and jacket great help and advice on the fitments of them fab customer service great shopping experience will call again highly recommended Ken”

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Posted 9 months ago

Thank you for your lovely 4-star review of Infinity Motorcycles! I shall pass this over to Chris at our York store. We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“Great item excellent service arrived next day”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“First class service thank you. As I was a little larger than I thought I had to return a jacket I purchased last week. The process was simple and very quick and I now have new jacket ready for the new season. (I'm sure they're small made lol)”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“Efficient delivery, easy process to order, it’s a Christmas present for hubby so waiting for the surprise”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“Brought a cardo head set orderd 11.30 am delivered by 2pm the next day very fast service and the unit is spot on 🙂”

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Posted 9 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

Infinity Motorcycles is rated 4.7 based on 8,832 reviews