Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service quick receipt of goods. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent online shopping experience.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing 5-star review! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great shop! Happy with purchases. Easy to order and if you need refund/exchange in local store. Quick refund. Will be great if I can still use monthly payments like Klarna when I purchase something online from my local store”

Helpful Report

Posted 1 year ago

Thank you so much, Kristof, for your 5-star rating! We at Infinity Motorcycles are thrilled to hear that you are satisfied with your purchases and that you find our shop to be great! We appreciate your loyalty as a returning customer and are glad that you are able to make use of our returns and exchange services. We thank you again for your review and look forward to helping you out in the future!

Posted 1 year ago

“I purchased a Shark helmet from Infinity by phone. Extremely helpful, gave me a discount and the helmet arrived the next day. Doesn't get better than that. thank you.”

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Posted 1 year ago

Thank you so much, Horace, for your 5-star rating of Infinity Motorcycles! We couldn't be happier to hear that you had a great experience with us. Thank you again for your continued support.

Posted 1 year ago

“Excellent service from the chaps at Christchurch. Always knowledgeable.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating, Garry! We are also glad to hear that you got excellent service at our Christchurch store and appreciate you being a returning customer. We look forward to seeing you again soon!

Posted 1 year ago

“Very good friendly staff, simple buying and returns process. My new go to place for all my biking gear”

Helpful Report

Posted 1 year ago

Thank you, Sean, for your 5-star rating of Infinity Motorcycles! We're so glad that you found our staff friendly and the process simple. We're also thrilled that this is now your go-to place for all your biking gear, and thank you for being a returning customer!

Posted 1 year ago

“Good product at a good price. Helpful pre-sales and post-sales support.”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent security locking chain,arrived on time,no problems! Purchased from infinity in the past good gear.”

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Posted 1 year ago

Thank you, Paul, for your fantastic 5-star rating of Infinity Motorcycles! We appreciate you noticing the excellent security locking chain, speedy delivery, and no problems with your past purchases. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“What an excellent service from everyone at the Watford branch 👏”

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Posted 1 year ago

Hi Stephen, Thank you for your 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fast service, quick returns would use again”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Make Sales online with out have on stock bit down but overall very good!!”

Helpful Report

Posted 1 year ago

Hi Walter, Thank you for your review of Infinity Motorcycles. Our goal is to keep our inventory as current as possible. However, we acknowledge that there may be instances where some products may unintentionally be missed in our system. If there is anything we can do to help out, please don't hesitate to email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“I've just returned to biking after a long break. I had to buy a lot of new gear and the team in Belfast were very helpful. Highly recommended!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles, John! We're thrilled to hear that you had a great experience and that the team in Belfast were especially helpful. We really appreciate the kind words and the recommendation - thank you!

Posted 1 year ago

“Simple straightforward order process, competitive price and delivered a few days later. The product was exactly as described and fit well. Worn it a few times and it's comfortable on the bike, definitely recommend it and am even tempted to buy a 3rd!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating, Richard! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Got everything I needed promptly and gain some points which I used to buy a jacket for free. No issues, great service.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your lovely review of Infinity Motorcycles. We are glad that you are taking advantage of our loyalty scheme. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great prices, lots of choice and fast delivery. Recommended”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We're glad to know that we're doing a good job in making sure our customers are satisfied, and hope you enjoy your purchases! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Best one shop”

Helpful Report

Posted 1 year ago

Thank you so much for your kind 5-star rating of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Before buy suitrain online saying 3-5 working days delivery(was 9 of May)Now is 22 of May still waiting delivery. And I think they still not aware that delivery is not done,because they sent me rewiew about my experience.”

Helpful Report

Posted 1 year ago

Dear Andrej, Thank you for taking the time to share your experience with Infinity Motorcycles. After conducting a thorough investigation, I have discovered that the delivery date specified on your order is scheduled for May 24th, 2023. As a result, you should expect to receive your items today. Thanks, Danielle

Posted 1 year ago

“Easy to use web site. Efficient delivery and feedback.”

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Posted 1 year ago

Hi, Thank you for your 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered on line after disappointing visit to the shop. Not the boots for me so returned and received a prompt refund.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Infinity Motorcycles! We greatly appreciate your loyalty and are pleased to hear that you have had a positive experience after ordering online. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Purchased a Jacket, which is fine, but overpriced and found cheaper on another site. Carriage was expensive, and to cap it off had to pay another 60 euros for duty into Ireland..... Don't buy goods from the UK unless they are being given away”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to let us know about your experience with Infinity Motorcycles. It is regrettable that there is an additional duty for shipment into Ireland. We would appreciate it if you could kindly elaborate on how we can make things better by emailing info@infinitymotorcycles.com. We thank you once again for your invaluable feedback and look forward to providing you with a more satisfactory experience in the future. Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews