Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,854 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, updates on delivery times are great!”

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Posted 1 year ago

Hi Zoe, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Only 2 of the 3 items ordered were delivered.”

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Posted 1 year ago

Hi, Thank you for your review of Infinity Motorcycles. Upon further investigation, it appears that your order was shipped separately, resulting in the items arriving at different times. If you have any concerns or inquiries, please feel free to contact us via email at info@infinitymotorcycles.com or by phone at 0800 130 3377. We are happy to discuss this matter further with you. Thanks, Danielle

Posted 1 year ago

“I've made 2 recent online orders, and despite advertising quick delivery neither has been with me in less than week. Whilst gods have been as described it doesn't do to be in a hurry for them.”

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Posted 1 year ago

Hi Rick, Apologies for your most recent experience with Infinity Motorcycles. I shall pass this onto your logistics team so we are able to improve our services. Thanks, Danielle

Posted 1 year ago

“Great service Thank you”

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Posted 1 year ago

Hi, Thank you for your 5-star rating of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great price and great service... can't ask for much more”

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Posted 1 year ago

Hi Peter, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Never an issue either at a branch or online, fast easy service!”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Price match worked no quibbles. Product promptly delivered.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent.. Ordered my cardo packtalk bold duo, and it arrived in no time at all.. Well packaged and a signed delivery gave me peace of mind... Fantastic range of productsand the best prices to match, i will definately order from again, and would highly recommended to others, many thanks.”

Infinity Motorcycles 5 star review on 22nd May 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Andy! It's great to hear that you had an excellent experience with your Cardo Packtalk Bold Duo order. We are glad that your order arrived quickly! We appreciate and thank you for recommending us to others! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I ordered a beeline moto & mount for a bank holiday trip. Both showed as in stock & ready to ship. It turned out the mount wasn't in stock so it didn't arrive until the Tuesday after my trip. Customer service call was a good experience I was off an immediate refund but I decided to wait for it rather than go elsewhere.”

Helpful Report

Posted 1 year ago

Hi Phil, We take pride in our customer service, and we are deeply committed to making sure all our customers are satisfied. Our goal is to keep our inventory as current as possible. However, we acknowledge that there may be instances where some products may unintentionally be missed in our system. If there is anything we can do to help out, please don't hesitate to email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“Great fast delivery service, quality items”

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Posted 1 year ago

Thank you so much for your 4-star rating of Infinity Motorcycles! We really appreciate your feedback and are very happy to hear that you are satisfied with our fast delivery services and the quality of our items. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service as always from Infinity. I've ordered a Bell helmet which turned out a bit big and they've exchanged it immediately. Fast delivery and competetive price. Pleasure to shop from these guys.”

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Posted 1 year ago

Thank you so much for your 5-star rating, Borislav! We value your loyalty and are thrilled that you enjoy your experience with us as a returning customer. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Order arrived very quick, not worn the water proof trousers yet so unable to say how good they are, but the fit is perfect”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Always get fantastic service highly recommend company”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“First class service quick receipt of goods. Highly recommend”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent online shopping experience.”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great shop! Happy with purchases. Easy to order and if you need refund/exchange in local store. Quick refund. Will be great if I can still use monthly payments like Klarna when I purchase something online from my local store”

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Posted 1 year ago

Thank you so much, Kristof, for your 5-star rating! We at Infinity Motorcycles are thrilled to hear that you are satisfied with your purchases and that you find our shop to be great! We appreciate your loyalty as a returning customer and are glad that you are able to make use of our returns and exchange services. We thank you again for your review and look forward to helping you out in the future!

Posted 1 year ago

“I purchased a Shark helmet from Infinity by phone. Extremely helpful, gave me a discount and the helmet arrived the next day. Doesn't get better than that. thank you.”

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Posted 1 year ago

Thank you so much, Horace, for your 5-star rating of Infinity Motorcycles! We couldn't be happier to hear that you had a great experience with us. Thank you again for your continued support.

Posted 1 year ago

“Excellent service from the chaps at Christchurch. Always knowledgeable.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating, Garry! We are also glad to hear that you got excellent service at our Christchurch store and appreciate you being a returning customer. We look forward to seeing you again soon!

Posted 1 year ago

“Very good friendly staff, simple buying and returns process. My new go to place for all my biking gear”

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Posted 1 year ago

Thank you, Sean, for your 5-star rating of Infinity Motorcycles! We're so glad that you found our staff friendly and the process simple. We're also thrilled that this is now your go-to place for all your biking gear, and thank you for being a returning customer!

Posted 1 year ago

“Good product at a good price. Helpful pre-sales and post-sales support.”

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Posted 1 year ago

Hi Andy, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,854 reviews