Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,855 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fast delivery, and subsequent fast refunds when items have to be returned, provide every incentive to use the service again.”

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Posted 1 year ago

Hi Ken, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very good fast service good price in stock l will use them again”

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Posted 1 year ago

Hi Rob, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent Customer Experience// Arai are the best!”

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Posted 1 year ago

Hi Rob, Thank you for your amazing review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered and it came !!! I thought that the two packages would come together. Contacted customer service they were very helpful and friendly. Confirmed two packages. Great kit”

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Posted 1 year ago

Hi Richard, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“spot on good price defo deal again”

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Posted 1 year ago

Hi Tony, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Top company, swift delivery”

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Posted 1 year ago

Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Does what a shop is supposed too.”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“First class service. Speedy delivery. As usual.”

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Posted 1 year ago

Thank you so much, Don, for giving 5-stars to Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Staff are always friendly always has advice and generally is very good on price compare to competitors I always go to infinity first.”

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Posted 1 year ago

Hi Dave, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Availability when no one else had the product and delivery on time”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Bought a helmet from them, it said next day delivery and got it next day. Decent price so can’t complain at all!”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Awesome company 😎”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered jacket at 11.00 am on a Thursday as it said next day delivery. Did not arrive until Monday so I had to take a day off work.”

Helpful Report

Posted 1 year ago

Thank you for your feedback regarding your experience with Infinity Motorcycles. We appreciate you taking the time to let us know. We apologize for the delay in delivery of the jacket. We understand how inconvenient this was for you, having to take a day off work. Thank you for your feedback and your time.

Posted 1 year ago

“Easy ordering, and superfast delivery, I cannot fault them.”

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Posted 1 year ago

Hi Michael, Thank you for your amazing review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fabulous customer service but more than that, a genuine desire to solve a problem! I bought a Shoei helmet from Infinity last year but the padding has remained really tight. Mike at Infinity sorted me out over email and the phone and new thinner lining arrived the very next day and it fits a treat. No more squished hamster face! Fabulous! We'll continue to go to Infinity for what we need!”

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Posted 1 year ago

Thank you, Lynn, for your 5-star rating and for being a repeating customer at Infinity Motorcycles! We're thrilled to hear that Mike was able to provide you with the right solution to your problem and that the new lining fits perfectly. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Oh I have used the shop more than once, I've spoke to Rebecca and Mike through email and spoke the phone to others. There was a problem with the Sena intercom, they was fantastic help, however the help of Italian Dainese AGV sena all own by same company absolutely useless. But infinity are perfectly very nice and helpful and have joined them. Only bad thing I have is none in Wales all the shops are in England. The Item of AGV ARK says fit on k5 and k6 and a AX9 I think it is? It will fit on k3 to as the photos show I have it will fit.”

Infinity Motorcycles 5 star review on 23rd June 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! We are so pleased that you have chosen to return to us more than once and that you had a great experience with Rebecca and Mike. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Not informed products were out of stock, I had to call 4 days after the expected delivery date to be told. Informed someone would call Monday afternoon, again i had to call to confirm products would not arrive in time. Requested refund.”

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Posted 1 year ago

Thank you so much for sharing your experience, Jamie. We really appreciate you taking the time to let us know about your experience. I shall pass this onto our logistics team so we are able to improve our services. Thanks, Danielle

Posted 1 year ago

“Always a pleasure shopping here.”

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Posted 1 year ago

Hi Rachid, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Order placed 10 days ago with an estimated delivery of 2 days after that. No sign of order and no Comms from Infinity.”

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Posted 1 year ago

Thank you for taking the time to leave feedback about Infinity Motorcycles. I deeply apologise for your most recent experience with Infinity Motorcycles! We are currently investigating this to ensure this error does not occur again. If you would like to discuss this further, please email info@infinitymotorcycles.com or phone us on 0800 130 3377 Thanks, Infinity Motorcycles Web Team

Posted 1 year ago

“Arrived earlier than expected! Thanks 😊”

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Posted 1 year ago

Hi Steve, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,855 reviews