Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,855 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, competitively priced and despatched quickly”

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Posted 1 year ago

Thank you for your amazing review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service. Fast delivery. Great product”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service. Fast delivery of online orders”

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Posted 1 year ago

Hi Helen, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service as always from these guys and the points earning system they have makes a big difference on you next purchase. keep up the good work 👍”

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Posted 1 year ago

Thank you for the 5-star rating, Mark, and for being a loyal customer! We are glad to hear that you are taking advantage of our loyalty scheme! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Have been into the Norwich branch several times and always been met by happy and very helpful staff. Bought a few things online and always arrived promptly with no problem whatsoever.”

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Posted 1 year ago

Hi Jonny, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I ordered a new Rukka jacket which was delivered but the wrong size for me and sadly missing a key part. I contacted customer support and returned the first jacket and tracked the return. I had received a replacement jacket with all items included and all whilst the first appeared still to be in transit. That’s excellent customer service and trust. I cannot fault that and highly recommend dealing with them. Thank you, Shiela”

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Posted 1 year ago

Thank you, Paul and Sheila, for your 5-star rating of Infinity Motorcycles! We are very pleased to know that we could resolve your issue and that you had a better experience this time around after your Rukka jacket was delivered in the wrong size and with a missing part. We are especially grateful that you have decided to come back to us and work with us to find a solution, which is a testament to your trust in our customer service. We truly appreciate your loyalty, and we look forward to seeing you again soon! Thank you again, Danielle

Posted 1 year ago

“Great service and fast delivery”

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Posted 1 year ago

Hi Fiona, Thank you for your amazing review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Recently purchased an AGV K6, gods price, very speedy delivery and well packaged, can’t ask for more really. Chris L”

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Posted 1 year ago

Hi Chris, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fantastic prices. Great delivery and overall great service. 👍”

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Posted 1 year ago

Hi Simon, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Had some screws missing out of the box which had clearly been opened before. A phone call and told they had no more in stock but would get in touch with Oxford and then send the missing items out to me. But as of date I've not received them, so I went out and bought some”

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Posted 1 year ago

Thank you so much, David, for taking the time to give us your feedback, and I am so sorry for your experience with us. We are sorry that you found yourself with some screws missing from the box and for the inconvenience that you experienced when trying to get these items. If you would like to discuss this further, please email info@infinitymotorcycles.com or phone us on 0800 130 3377 Thanks, Danielle

Posted 1 year ago

“Always pleased with my orders from Infinity. This time was an Oxford Stormex cover. Used a £10 voucher received via the email. Also use the service department in Clapham to keep the bike running and looking like new despite being a 2012 model! Happy and loyal customer here. David”

Infinity Motorcycles 5 star review on 16th June 2023

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Posted 1 year ago

Dear David, Thank you for your 5-star rating and kind words about Infinity Motorcycles! We are very happy you had a great experience ordering from us. We appreciate your loyalty to Infinity Motorcycles, and we thank you for your continued support. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great prices and fast postage”

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Posted 1 year ago

Hi Martin, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered Cardo comms kit from infinity. Price was good and delivery was quick. They use DPD couriers so reliable delivery”

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Posted 1 year ago

Thank you so much for taking the time to give us your 5-star review, Neil! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service. Had ordered the wrong kit , returns free, immediate exchange and refund of difference in cost processed immediately without request Good job, highly recommend!”

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Posted 1 year ago

Thank you so much for the 5-star rating of Infinity Motorcycles! We really appreciate your positive feedback regarding our great service, including our free return policy. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great product quality service”

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Posted 1 year ago

Hi Kev, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Super fast delivery and partner is incredibly happy with his new helmet great value for money will be purchasing again”

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Posted 1 year ago

Thanks so much for your 5-star rating of Infinity Motorcycles! We're so glad your delivery was fast, and your partner is happy with their new helmet. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Spot on as always”

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Posted 1 year ago

Hi Phil, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered a light weight rain jacket online for going on a t bike trip abroad and noticed that the expected delivery date was for when I was away. I had emailed them asking if the delivery date could be brought forward as the item was showing in stock when order was placed. Yes the jacket was delivered before I left for said trip “Happy Days” great company to deal with. Have also been in their shops and find them very helpful. Will use again and again.”

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Posted 1 year ago

Thank you so much for the 5-star rating of Infinity Motorcycles, David! We're happy to have fulfilled your request to deliver the rain jacket before your scheduled trip, and we're glad to hear that it contributed to a successful journey. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very easy website to find and purchase products”

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Posted 1 year ago

Thank you for your amazing 5-Star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Next day delivery saved me...awesome service!”

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Posted 1 year ago

Thank you so much, Andy, for your 5-star rating for Infinity Motorcycles! We are glad that you had an awesome experience with our service. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,855 reviews