Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent me the wrong high value item, unresponsive to emails to have it rectified”

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Posted 1 year ago

Hi Patrick, I apologise for your most recent experience with Infinity Motorcycles. I can see that my colleague phoned you today to resolve this situation and that our Belfast store will contact you when your replacement item is with them for an exchange. Thanks, Danielle

Posted 1 year ago

“great product fast delivery and top seller”

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Posted 1 year ago

“Found the helmet I wanted at right price and colour.came the next day can't ask for more.easy and helpful website”

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Posted 1 year ago

Hi Vinny, Thank you for your lovely review of Infinity Motorcycles.] We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service from infinity, very prompt. The over suit is one size bigger than usual simply to get it over knee sliders and shoulder protection. It comes in a bag but that bag still needs to go in your rucksack or carry bag on your tank, it's not a pack you can put around your waist on a belt. It's lightweight though. Not tried it out yet but other reviews give me the confidence that it will keep out the rain and wind.”

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Posted 1 year ago

Hi Elizabeth, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very fast and professional would definately use again”

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Posted 1 year ago

“Happy with purchase delivered in good time”

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Posted 1 year ago

“Great fast service!”

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Posted 1 year ago

“Fantastic service..... the item I ordered and paid for was in the sale but was found to be out of stock. I was offered an alternative at the same price and it was despatched immediately. 5*”

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Posted 1 year ago

Hi Grahame, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good product at a good price with fast delivery. What could be better”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great products at a great price. Had to send some gloves back as they didn't fit, hope the exchange goes well.”

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Posted 1 year ago

Hi Charlie, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service .Helpfull polite advice over the phone. Really competative prices.Great company to deal with.Thoroughly recommend this store .Advice on helmet sizing was spot on perfect fit .”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service, good price, fast delivery. everything you want from a company”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered an Oxford water seal overjacket and over trousers for next day delivery. Email told me they were in stock and being delivered next day. I had an email informing me that they will be delivered today Thursday 9th February and that I will get a text message informing me of imminent arrival. Nothing after waiting in all day. I had to email the courier on the night to tell him to deliver to the nearest post offic as I was out on a motorcycle rally for the weekend. When I collected them I found two jackets of different sizes instead of a jacket and trousers. I was informed over the phone that if I return them and email proof of mailing, they will then send me the correct trousers. Now Friday 17th February and still no trousers. Never Ever Again will I use this company!!!”

Helpful Report

Posted 1 year ago

Hi Sean, I am sorry about your recent experience with Infinity Motorcycles. I have looked into this, and I can see that this was ordered on the 08/02/2023 and dispatched to you on the 08/02/2023. I can also see that you collected this at the DPD pick-up shop on the 12/02/2023 and notified us about our picking error on the 13/02/2023; for this I apologise. I have asked our logistics team to send this out as soon as possible, as I can see that you dropped off the parcel at the Post Office this afternoon. However, as we do not have a weekend contract with DPD, this will be delivered to you early next week. If you have any questions, please do not hesitate to contact us via email at info@infinitymotorcycles.com or phone us at 0800 130 3377 Thanks, Danielle

Posted 1 year ago

“Good communication and speed of delivery. However, the goods provided were poor. The comms adhesive stickers were not tacky. Reported back but had no response.”

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Posted 1 year ago

Hi Steve, Apologies for your recent experience with Infinity Motorcycles. I shall pass this on to our online team, and we will make improvements to our services. Thanks, Danielle

Posted 1 year ago

“Fantastic service and great products”

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Posted 1 year ago

“Good prices on branded goods 👍🏼”

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Posted 1 year ago

“Great prices, very fast delivery and very helpful staff.”

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Posted 1 year ago

Hi Andy, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Kelly Wallis was an absolute gem getting me sorted for a helmet. When I collected it at Watford they even offered and made me a cup of coffee. Great experience. Thank you”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles, I shall pass this onto Kellu as well as our Watford store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service, very happy with product.”

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Posted 1 year ago

“excellent product price and service would recommend A+++++++”

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Posted 1 year ago

Hi Brian, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews